Salad and Go - Revision history

Sojourna: Clean-up.

2026-05-20T00:39:00Z

Clean-up.

← Older revision		Revision as of 00:39, 20 May 2026
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	\| Website = http://saladandgo.com/		\| Website = http://saladandgo.com/
	\| CompanyAlias = Salad and Go		\| CompanyAlias = Salad and Go
			\| Description =
	}}		}}

	Founded in 2013 in Gilbert Arizona, '''{{Wplink~~\|Salad_and_Go~~\|Salad and Go}}''' is an American drive thru chain containing over 140 locations across Arizona, Texas, Oklahoma, and Nevada.		Founded in 2013 in Gilbert Arizona, '''{{Wplink\|Salad and Go}}''' is an American drive-thru chain containing over 140 locations across Arizona, Texas, Oklahoma, and Nevada.

	==Consumer-impact summary==		==Consumer-impact summary==
			*'''User freedom:''' Allows users to opt-out of commercial or promotional email and messages.
			*'''User privacy:''' Forces users into [[forced arbitration]], and collects personal information including IP address, website visited prior, email interactions, and from other third-parties. Additionally, they also share information with other third-parties and service providers, along with the possibility of ''"insolvency, bankruptcy, or receivership"''.{{Citation needed\|date=19 May 2026}}
			*'''Business model:''' Sells salads, wraps, and breakfast related items.
			*'''Market control:''' Currently comprises of 140 locations.

	*User Freedom: Allows users to opt-~~out of commercial or promotional email and messages~~.		==Incidents==
	*User Privacy: Forces users into [[~~Forced arbitration~~]], and collects personal information including IP address, website visited prior, email interactions, and from other third parties. Additionally, they also share information with other third parties and service providers, along with the possibility of ''"insolvency, bankruptcy, or receivership"''.		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].
	*Business Model: Sells salads, wraps, and breakfast related items.
	*Market Control: currently comprises of 140 locations.

	==~~Incidents~~==		===Employees told to serve raw chicken to customers (''2024—2025)''===
	~~This is~~ a ~~list of~~ all ~~consumer~~-~~protection incidents this~~ company is ~~involved in~~. ~~Any incidents not mentioned here can be found in the [[~~:~~Category~~:Salad and Go\|Salad and Go ~~category~~]].		Around November 2024, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go across 74 locations, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving an alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleged they kept receiving under-cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather than food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as raw.''<ref>{{Cite web \|last=Miles \|first=J.D. \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|website=CBS News Texas \|date=19 February 2025 \|access-date=19 May 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20250220073547/https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|archive-date=20 February 2025}}</ref><ref name=":0">{{Cite web \|last=Ramirez \|first=Alexis \|title=Current and former Salad and Go staff claim raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|website=[[YouTube]] \|date=17 March 2025 \|access-date=19 May 2026 \|url-status=live \|archive-url=https://preservetube.com/watch?v=x8SP05MkzOM \|archive-date=20 May 2026}}</ref>''
			[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below in the messages are done on purpose and meant to represent the actual text message sent. -->

			Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments.
			<blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''

	~~===Employees told serve raw chicken to customers (''2025)''===~~
	Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go across 74 locations, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as raw.''<ref>{{Cite web \|last=Miles \|first=J.D. \|date=19 February 2025 \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|url-status=live \|access-date=7 April 2026 \|website=CBS Texas}}</ref><ref name=":0">{{Cite web \|date=17 March 2025 \|title=Current and former Salad and Go staff claims raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|url-status=live \|access-date=7 April 2026 \|website=Youtube}}</ref>''
	~~[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->~~

	Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''

			''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>

			A representative from Salad and Go named Victoria Renwick responded to the text by saying"
			<blockquote>''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>

	''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>A representative from Salad and Go named Victoria Renwick responded to the text by saying;<blockquote>''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>The company responded to the accusations via a statement sent to CBS. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" /></blockquote>		The company responded to the accusations via a statement sent to CBS.
			<blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" /></blockquote>

	===Several products recalled due to health concerns (2025)===		===Several products recalled due to health concerns (''2025'')===
	On 10 July, the Food and Drug Administration ranked several products as Class 1 and ~~recalled~~ over 1,300 bags of products from Arizona and Nevada store locations due to the potential to be contaminated with ~~[[wikipedia:Listeria_monocytogenes~~\|~~Listeria~~ monocytogenes]].<ref>{{Cite web \|~~date~~=~~7 April 2026~~ \|title=Enforcement Report \|url=https://www.accessdata.fda.gov/scripts/ires/?Event=97011 \|url-status=live \|~~access~~-date=~~7 April~~ 2026 ~~\|website=U.S. Food and Drug Admission~~}}</ref><ref>{{Cite web \|last=Jasinski \|first=Molly ~~\|date=14 July 2025~~ \|title=More Than 7,000 Pounds of Produce Connected to a Chain Restaurant Have Been Recalled at the Highest Risk Level in 2 States \|url=https://www.thehealthy.com/news/salad-and-go-produce-recall-july-2025/ \|url-status=live \|~~access~~-~~date~~=~~7 April 2026~~ \|~~website~~=~~The Healthy~~}}</ref>		On 11 July 2025, the Food and Drug Administration ranked several products as Class 1 and announced the recall of over 1,300 bags of products from Arizona and Nevada store locations due to the potential to be contaminated with ''{{Wplink\|listeria monocytogenes}}''.<ref>{{Cite web \|author= \|title=Enforcement Report \|url=https://www.accessdata.fda.gov/scripts/ires/?Event=97011 \|website=U.S. Food and Drug Administration \|date=11 July 2025 \|access-date=19 May 2026 \|url-status=live \|archive-url=https://ghostarchive.org/archive/GOI5w \|archive-date=20 May 2026}}</ref><ref>{{Cite web \|last=Jasinski \|first=Molly \|title=More Than 7,000 Pounds of Produce Connected to a Chain Restaurant Have Been Recalled at the Highest Risk Level in 2 States \|url=https://www.thehealthy.com/news/salad-and-go-produce-recall-july-2025/ \|website=The Healthy \|date=14 July 2025 \|access-date=19 May 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20250719204229/https://www.thehealthy.com/news/salad-and-go-produce-recall-july-2025/ \|archive-date=19 July 2025}}</ref>

	==See also==		==See also==

	*[[Chipotle]]		*[[Chipotle]]
	*[[Sweetgreen]]		*[[Sweetgreen]]
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	==References==		==References==
	{{Reflist}}		{{Reflist}}

	[[Category:{{PAGENAME}}]]		[[Category:{{PAGENAME}}]]

SquidthePlummer at 05:49, 19 May 2026

2026-05-19T05:49:55Z

← Older revision		Revision as of 05:49, 19 May 2026
Line 8:		Line 8:
	}}		}}

	Founded in 2013 in Gilbert Arizona, '''~~[[wikipedia:~~Salad_and_Go\|Salad and Go]]''' is an American drive thru chain containing over 140 locations across Arizona, Texas, Oklahoma, and Nevada.		Founded in 2013 in Gilbert Arizona, '''{{Wplink\|Salad_and_Go\|Salad and Go}}''' is an American drive thru chain containing over 140 locations across Arizona, Texas, Oklahoma, and Nevada.

	==Consumer-impact summary==		==Consumer-impact summary==
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	==References==		==References==
	~~<references />~~		{{Reflist}}
	[[Category:~~Salad and Go~~]]		[[Category:{{PAGENAME}}]]

SquidthePlummer: changed see also

2026-04-17T02:40:18Z

changed see also

← Older revision		Revision as of 02:40, 17 April 2026
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	*[[Chipotle]]		*[[Chipotle]]
	*[[~~Taco Bell~~]]		*[[Sweetgreen]]
	*[[Made fresh salads]]		*[[Made fresh salads]]

SquidthePlummer: /* Consumer-impact summary */

2026-04-08T03:24:23Z

Consumer-impact summary

← Older revision		Revision as of 03:24, 8 April 2026
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	*User Freedom: Allows users to opt-out of commercial or promotional email and messages.		*User Freedom: Allows users to opt-out of commercial or promotional email and messages.
	*User Privacy: Forces users into [[Forced arbitration]], and collects IP address, website visited prior, email interactions, and from other third parties. Additionally, they also share information with other third parties and service providers, along with the possibility of ''"insolvency, bankruptcy, or receivership"''.		*User Privacy: Forces users into [[Forced arbitration]], and collects personal information including IP address, website visited prior, email interactions, and from other third parties. Additionally, they also share information with other third parties and service providers, along with the possibility of ''"insolvency, bankruptcy, or receivership"''.
	*Business Model: Sells salads, wraps, and breakfast related items.		*Business Model: Sells salads, wraps, and breakfast related items.
	*Market Control: currently comprises of 140 locations.		*Market Control: currently comprises of 140 locations.

SquidthePlummer: /* Several product recalls */ filled in rest of several product recalled incident, changed see also and consumer impact sum, and other changes

2026-04-08T03:23:36Z

Several product recalls: filled in rest of several product recalled incident, changed see also and consumer impact sum, and other changes

← Older revision		Revision as of 03:23, 8 April 2026
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	==Consumer-impact summary==		==Consumer-impact summary==

	*User Freedom: Allows users to ~~access, request certification~~ or ~~deletion, withdraw consent to use personal information~~		*User Freedom: Allows users to opt-out of commercial or promotional email and messages.
	*User Privacy:		*User Privacy: Forces users into [[Forced arbitration]], and collects IP address, website visited prior, email interactions, and from other third parties. Additionally, they also share information with other third parties and service providers, along with the possibility of ''"insolvency, bankruptcy, or receivership"''.
	*Business Model: Sells salads, wraps, and breakfast related items.		*Business Model: Sells salads, wraps, and breakfast related items.
	*Market Control: currently comprises of 140 locations.		*Market Control: currently comprises of 140 locations.
Line 20:		Line 20:
	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Salad and Go\|Salad and Go category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Salad and Go\|Salad and Go category]].

	===Employees told serve raw chicken to customers===		===Employees told serve raw chicken to customers (''2025)''===
	Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as "raw".''<ref>{{Cite web \|last=Miles \|first=J.D. \|date=19 February 2025 \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|url-status=live \|access-date=7 April 2026 \|website=CBS Texas}}</ref><ref name=":0">{{Cite web \|date=17 March 2025 \|title=Current and former Salad and Go staff claims raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|url-status=live \|access-date=7 April 2026 \|website=Youtube}}</ref>''		Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go across 74 locations, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as raw.''<ref>{{Cite web \|last=Miles \|first=J.D. \|date=19 February 2025 \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|url-status=live \|access-date=7 April 2026 \|website=CBS Texas}}</ref><ref name=":0">{{Cite web \|date=17 March 2025 \|title=Current and former Salad and Go staff claims raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|url-status=live \|access-date=7 April 2026 \|website=Youtube}}</ref>''
	[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->		[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->

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	''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />

			''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>A representative from Salad and Go named Victoria Renwick responded to the text by saying;<blockquote>''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>The company responded to the accusations via a statement sent to CBS. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" /></blockquote>

	~~''"This is a text from a District Manager~~ to ~~a Store Manager~~, ~~but this is not a directive~~ from ~~Salad~~ and ~~Go Corporate~~. ~~In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"~~<ref ~~name~~=":0" />''<~~/blockquote~~>		===Several products recalled due to health concerns (2025)===
			On 10 July, the Food and Drug Administration ranked several products as Class 1 and recalled over 1,300 bags of products from Arizona and Nevada store locations due to the potential to be contaminated with [[wikipedia:Listeria_monocytogenes\|Listeria monocytogenes]].<ref>{{Cite web \|date=7 April 2026 \|title=Enforcement Report \|url=https://www.accessdata.fda.gov/scripts/ires/?Event=97011 \|url-status=live \|access-date=7 April 2026 \|website=U.S. Food and Drug Admission}}</ref><ref>{{Cite web \|last=Jasinski \|first=Molly \|date=14 July 2025 \|title=More Than 7,000 Pounds of Produce Connected to a Chain Restaurant Have Been Recalled at the Highest Risk Level in 2 States \|url=https://www.thehealthy.com/news/salad-and-go-produce-recall-july-2025/ \|url-status=live \|access-date=7 April 2026 \|website=The Healthy}}</ref>
	===~~Several product recalls~~===
	https://www.~~cbsnews~~.com~~/texas~~/news/~~north~~-~~texas~~-~~fast~~-~~food~~-~~salad~~-~~and~~-go-~~raw~~-~~chicken~~/

	==See also==		==See also==
Line 39:		Line 37:
	*[[Chipotle]]		*[[Chipotle]]
	*[[Taco Bell]]		*[[Taco Bell]]
			*[[Made fresh salads]]

	==References==		==References==
	<references />		<references />
	[[Category:Salad and Go]]		[[Category:Salad and Go]]

SquidthePlummer: Undo revision 50433 by SquidthePlummer (talk)

2026-04-08T02:29:25Z

Undo revision 50433 by SquidthePlummer (talk)

← Older revision		Revision as of 02:29, 8 April 2026
Line 25:		Line 25:

	Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''		Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''


	''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />		''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />


	''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>		''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>

SquidthePlummer: /* Employees told serve raw chicken to customers */ ;-;

2026-04-08T02:29:04Z

Employees told serve raw chicken to customers: ;-;

← Older revision		Revision as of 02:29, 8 April 2026
Line 25:		Line 25:

	Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''		Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''


	''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />		''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />


	''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>		''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>

SquidthePlummer: /* Employees told serve raw chicken to customers */

2026-04-08T02:28:49Z

Employees told serve raw chicken to customers

← Older revision		Revision as of 02:28, 8 April 2026
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	Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''		Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''


	''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />		''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />


	''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>		''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>

SquidthePlummer: /* Employees told serve raw chicken to customers */ grammer changes

2026-04-08T02:28:30Z

Employees told serve raw chicken to customers: grammer changes

← Older revision		Revision as of 02:28, 8 April 2026
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	===Employees told serve raw chicken to customers===		===Employees told serve raw chicken to customers===
	Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",<ref ~~name=":0"~~>{{Cite web \|date=~~17 March~~ 2025 \|title=Current and former Salad and Go staff ~~claims~~ raw chicken put customers at risk \|url=https://www.~~youtube~~.com/~~watch?v=x8SP05MkzOM~~ \|url-status=live \|access-date=7 April 2026 \|website=~~Youtube~~}}</ref><ref>{{Cite web ~~\|last=Miles \|first=J.D.~~ \|date=~~19 February~~ 2025 \|title=Current and former Salad and Go staff ~~claim~~ raw chicken put customers at risk~~, question company's response~~ \|url=https://www.~~cbsnews~~.com/~~texas/news/north-texas-fast-food-salad-and-go-raw-chicken/~~ \|url-status=live \|access-date=7 April 2026 \|website=~~CBS Texas~~}}</ref>'' ~~However, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as "raw".~~		Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",'' however, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as "raw".''<ref>{{Cite web \|last=Miles \|first=J.D. \|date=19 February 2025 \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|url-status=live \|access-date=7 April 2026 \|website=CBS Texas}}</ref><ref name=":0">{{Cite web \|date=17 March 2025 \|title=Current and former Salad and Go staff claims raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|url-status=live \|access-date=7 April 2026 \|website=Youtube}}</ref>''
	[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->		[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->

	Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''		Around November, health inspectors began investigating several stores after being aware of the concerns. In several emails and messages sent by district managers to store managers, they were given instructions on how to interact with health departments. <blockquote>''"Team, you may be visited by the health department today or tomorrow. There has been complaints about our chicken in surrounding cities. If a health department rep comes in, let them check our chicken, but do not mention that we have issues. If they show, let me know."''

	''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />		''"Team, Just a reminder that if the health department shows up, we do not discuss any previous issues with chicken or talk about it at all. If they ask, we do not admit any issues. We simply say that we not experienced any issues. Less is more. Even if they give exact dates or numbers, we give the same information. The OPS Services and Food Safety Teams are working on talking points for this, but in the meantime, please make sure every SL knows how to handle this if the HD shows up. Thank you."''</blockquote>The company responded In a series of statement addressing the accusations. <blockquote>''"The chicken at Salad and Go is safe and poses no health risk. We meet all guidelines for healthy food service as mandated by the USDA. In late 2024, the quality of some chicken was not to our standards. We acted swiftly to make a positive change in our supply chain and feel confident in the food we are serving."''<ref name=":0" />

	''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"''</blockquote>		''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"<ref name=":0" />''</blockquote>

	===Several product recalls===		===Several product recalls===

SquidthePlummer: /* Employees required to serve raw chicken */

2026-04-08T02:26:45Z

Employees required to serve raw chicken

← Older revision		Revision as of 02:26, 8 April 2026
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	Founded in 2013 in Gilbert Arizona, '''[[wikipedia:Salad_and_Go\|Salad and Go]]''' is an American drive thru chain containing over 140 locations across Arizona, Texas, Oklahoma, and Nevada.		Founded in 2013 in Gilbert Arizona, '''[[wikipedia:Salad_and_Go\|Salad and Go]]''' is an American drive thru chain containing over 140 locations across Arizona, Texas, Oklahoma, and Nevada.

	== Consumer-impact summary ==		==Consumer-impact summary==

	* User Freedom: Allows users to access, request certification or deletion, withdraw consent to use personal information		*User Freedom: Allows users to access, request certification or deletion, withdraw consent to use personal information
	* User Privacy:		*User Privacy:
	* Business Model: Sells salads, wraps, and breakfast related items.		*Business Model: Sells salads, wraps, and breakfast related items.
	* Market Control: currently comprises of 140 locations.		*Market Control: currently comprises of 140 locations.

	== Incidents ==		==Incidents==
	This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Salad and Go\|Salad and Go category]].		This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Salad and Go\|Salad and Go category]].

	=== Employees ~~required to~~ serve raw chicken ===		===Employees told serve raw chicken to customers===
	Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",<ref name=":0">{{Cite web \|date=17 March 2025 \|title=Current and former Salad and Go staff claims raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|url-status=live \|access-date=7 April 2026 \|website=Youtube}}</ref><ref>{{Cite web \|last=Miles \|first=J.D. \|date=19 February 2025 \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|url-status=live \|access-date=7 April 2026 \|website=CBS Texas}}</ref>'' However, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as "raw".		Around November, numerous screenshots and reports of customers getting sick appeared across social media of uncooked chicken from Salad and Go, eventually resulting in several managers and employees anonymously going onto CBS New in February. They reported first receiving a alert from corporate management office of a potential package containing raw chicken after a "guest" report and ordered to remove all chicken packages before 19 November, however they alleges they keep receiving under cooked chicken. Several employees contacted higher management about the issue, however the company dismissed the claims, with one replying'',"Hi team! These are blood spots. Please remove the pieces and serve the remaining product. This is a quality issue rather and food safety",<ref name=":0">{{Cite web \|date=17 March 2025 \|title=Current and former Salad and Go staff claims raw chicken put customers at risk \|url=https://www.youtube.com/watch?v=x8SP05MkzOM \|url-status=live \|access-date=7 April 2026 \|website=Youtube}}</ref><ref>{{Cite web \|last=Miles \|first=J.D. \|date=19 February 2025 \|title=Current and former Salad and Go staff claim raw chicken put customers at risk, question company's response \|url=https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/ \|url-status=live \|access-date=7 April 2026 \|website=CBS Texas}}</ref>'' However, several emails sent to managers and chief executes outlined various food safety concerns surrounding its chicken, with one instance referring to it as "raw".
	[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->		[[File:Salad and Go statement.png\|thumb\|Release statement]]<!-- Any text mistakes shown below the messages are done on purpose and meant to represent the actual text message sent -->
Line 30:		Line 30:
	''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"''</blockquote>		''"This is a text from a District Manager to a Store Manager, but this is not a directive from Salad and Go Corporate. In fact, we do not communicate company policies via text. We agree this text is concerning, but this is not a reflection of our protocols"''</blockquote>

	=== Several product recalls ===		===Several product recalls===
	https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/		https://www.cbsnews.com/texas/news/north-texas-fast-food-salad-and-go-raw-chicken/

	== See also ==		==See also==

	* [[Chipotle]]		*[[Chipotle]]
	* [[Taco Bell]]		*[[Taco Bell]]

	== References ==		==References==
	<references />		<references />
	[[Category:Salad and Go]]		[[Category:Salad and Go]]