Samsung Gear 360 software and services discontinued - Revision history

Sojourna: Sojourna moved page Discontinuation of Samsung Gear 360 Software and Services to Samsung Gear 360 software and services discontinued: Misspelled title: Not in sentence case: Better searchability.

2026-03-04T02:31:51Z

Sojourna moved page Discontinuation of Samsung Gear 360 Software and Services to Samsung Gear 360 software and services discontinued: Misspelled title: Not in sentence case: Better searchability.

← Older revision		Revision as of 02:31, 4 March 2026
(No difference)

AnotherConsumerRightsPerson at 07:13, 28 September 2025

2025-09-28T07:13:08Z

← Older revision		Revision as of 07:13, 28 September 2025
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	\|Description=Samsung discontinued updates and servers for the Gear 360 without prior notice, limiting its features through digital restrictions.		\|Description=Samsung discontinued updates and servers for the Gear 360 without prior notice, limiting its features through digital restrictions.
	}}		}}
	~~==Background==~~
	The [[wikipedia:Samsung_Gear_360\|Samsung Gear 360]] is a [[wikipedia:Omnidirectional_camera\|360-degree camera]] first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.		The [[wikipedia:Samsung_Gear_360\|Samsung Gear 360]] is a [[wikipedia:Omnidirectional_camera\|360-degree camera]] first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.

	==Incident==		==Incident==
	In July 2020, the discontinuation of Samsung Gear 360 software and servers was announced for the start of August, limiting device functionality without prior notice.<ref>{{Cite web\|url=https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/\|title=Samsung will no longer release updates for the Gear 360 app\|first=Adnan\|last=Farooqui\|date=2020-07-24\|work=SamMobile\|access-date=2025-08-15\|archive-url=https://web.archive.org/web/20250720224906/https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/\|archive-date=2025-07-20\|url-status=live}}</ref>		In July 2020, the discontinuation of Samsung Gear 360 software and servers was announced for the start of August, limiting device functionality without prior notice.<ref>{{Cite web\|url=https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/\|title=Samsung will no longer release updates for the Gear 360 app\|first=Adnan\|last=Farooqui\|date=2020-07-24\|work=SamMobile\|access-date=2025-08-15\|archive-url=https://web.archive.org/web/20250720224906/https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/\|archive-date=2025-07-20\|url-status=live}}</ref>

Mr Pollo: fixed references

2025-08-16T02:10:50Z

fixed references

← Older revision		Revision as of 02:10, 16 August 2025
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	==Incident==		==Incident==
	~~Discontinuation~~ of Samsung Gear 360 software and servers, limiting device functionality without prior notice.		In July 2020, the discontinuation of Samsung Gear 360 software and servers was announced for the start of August, limiting device functionality without prior notice.<ref>{{Cite web\|url=https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/\|title=Samsung will no longer release updates for the Gear 360 app\|first=Adnan\|last=Farooqui\|date=2020-07-24\|work=SamMobile\|access-date=2025-08-15\|archive-url=https://web.archive.org/web/20250720224906/https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/\|archive-date=2025-07-20\|url-status=live}}</ref>

	===Company's response===		===Company's response===
	Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.		Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end After February 28, 2024, but provided no detailed timeline for all affected features.<ref>{{Cite web\|url=https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html\|title=Samsung Discontinues New Updates For Gear 360 App\|first=Sagar\|last=Naresh\|date=2020-07-24\|work=Android Headlines\|access-date=2025-08-15\|archive-url=https://web.archive.org/web/20220729180510/https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html\|archive-date=2022-07-29\|url-status=live}}</ref>
	==Lawsuit==		==Lawsuit==
	As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.		As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.
	==Consumer response==		==Consumer response==
	People were [https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614~~?utm_source~~=~~google~~.com ~~frustrated] and upset that Samsung just shut down updates and servers without warning.~~ Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again		People were frustrated and upset that Samsung just shut down updates and servers without warning.<ref>{{Cite web\|url=https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614\|title=Gear 360 App\|author=DanTheGamer\|date=2022-08-15\|work=Samsung Community\|access-date=2025-08-15\|archive-url=https://web.archive.org/web/20230603044334/https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614\|archive-date=2023-06-03\|url-status=live}}</ref> Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again
	==References==		==References==
	{{reflist}}		{{reflist}}
	~~https~~:~~//www.sammobile.com/news/samsung-no-longer-release-updates-gear-~~360~~-app/?utm_source=google.com~~		[[Category:Samsung Gear 360]]
	~~https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html?utm_source=google.com~~
	~~https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com~~

Mr Pollo: Will fix references soon

2025-08-15T10:43:13Z

Will fix references soon

← Older revision		Revision as of 10:43, 15 August 2025
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			{{Incomplete}}
	{{IncidentCargo		{{IncidentCargo
	\|Company=Samsung		\|Company=Samsung

JAjky0 at 10:53, 14 August 2025

2025-08-14T10:53:23Z

← Older revision		Revision as of 10:53, 14 August 2025
Line 10:		Line 10:
	}}		}}
	==Background==		==Background==
	The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.		The [[wikipedia:Samsung_Gear_360\|Samsung Gear 360]] is a [[wikipedia:Omnidirectional_camera\|360-degree camera]] first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.

	==Incident==		==Incident==
Line 20:		Line 20:
	As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.		As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.
	==Consumer response==		==Consumer response==
	People were frustrated and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again		People were [https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com frustrated] and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again
	==References==		==References==
	{{reflist}}		{{reflist}}

109.231.53.184: /* [Incident] */

2025-08-14T10:49:40Z

[Incident]

← Older revision		Revision as of 10:49, 14 August 2025
Line 12:		Line 12:
	The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.		The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.

	==[Incident]==		==Incident==
	Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice.		Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice.

	===[Company]'s response===		===Company's response===
	Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.		Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.
	==Lawsuit==		==Lawsuit==

109.231.53.184: /* Background */

2025-08-14T10:49:09Z

Background

← Older revision		Revision as of 10:49, 14 August 2025
Line 9:		Line 9:
	\|Description=Samsung discontinued updates and servers for the Gear 360 without prior notice, limiting its features through digital restrictions.		\|Description=Samsung discontinued updates and servers for the Gear 360 without prior notice, limiting its features through digital restrictions.
	}}		}}
	~~{{Ph-I-Int}}~~
	==Background==		==Background==
	~~{{Ph-I-B}}~~
	The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.		The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.

	==[Incident]==		==[Incident]==
	~~{{Ph-I-I}}~~
	Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice.		Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice.

	===[Company]'s response===		===[Company]'s response===
	Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.		Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.



	==Lawsuit==		==Lawsuit==
	As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.		As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.


	==Consumer response==		==Consumer response==
	People were frustrated and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again.		People were frustrated and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again


	==References==		==References==
	{{reflist}}		{{reflist}}
Line 36:		Line 26:
	https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html?utm_source=google.com		https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html?utm_source=google.com
	https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com		https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com
	~~{{Ph-I-C}}~~

109.231.53.184: Samsung ended updates and server support for the Gear 360 without notice, restricting functionality and illustrating digital obsolescence.

2025-08-14T10:47:50Z

Samsung ended updates and server support for the Gear 360 without notice, restricting functionality and illustrating digital obsolescence.

New page

{{IncidentCargo
|Company=Samsung
|StartDate=2020-08-01
|Status=Resolved
|ProductLine=Gear 360
|Product=Gear 360 2017, Gear 360 2016
|ArticleType=Service
|Type=Planned Obsolescence, Digital restrictions
|Description=Samsung discontinued updates and servers for the Gear 360 without prior notice, limiting its features through digital restrictions.
}}
{{Ph-I-Int}}
==Background==
{{Ph-I-B}}
The Samsung Gear 360 is a 360-degree camera first released in 2016, designed to capture immersive photos and videos. It relied on the Gear 360 mobile app and the ActionDirector software for editing, firmware updates, and feature management. Many features also required connectivity to Samsung servers for activation, GPS syncing, and cloud services. Over time, reliance on these digital services meant that the camera’s functionality was partly dependent on software support and server availability.

==[Incident]==
{{Ph-I-I}}
Discontinuation of Samsung Gear 360 software and servers, limiting device functionality without prior notice.

===[Company]'s response===
Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features.

==Lawsuit==
As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support.

==Consumer response==
People were frustrated and upset that Samsung just shut down updates and servers without warning. Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again.

==References==
{{reflist}}
https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/?utm_source=google.com
https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html?utm_source=google.com
https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614?utm_source=google.com
{{Ph-I-C}}