User:Sojourna/Sandbox - Revision history

Sojourna: Clear page.

2026-05-09T03:12:05Z

Clear page.

← Older revision		Revision as of 03:12, 9 May 2026
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	----		----
	~~{{IncidentCargo~~
	~~\|Company=Red Sky Labs~~
	~~\|StartDate=March 2025~~
	~~\|EndDate=February 2026~~
	~~\|Status=Resolved~~
	~~\|ProductLine=~~
	~~\|Product=Muzio Player~~
	~~\|ArticleType=Product~~
	~~\|Type=Privacy~~
	\|Description=In 2025, Red Sky Labs changed Muzio Player's permissions to require access to the user's phone logs and other information (such as contacts) for purportedly an anti-virus feature. Refusal to grant access would result in the app not working. The backlash led the company to revert the change in February 2026.
	}}

	'''Muzio Player''' (rebranded as "Music Player — MP3 Player") is a popular<ref name="reddit-muzio">{{Cite web \|author=MorCJul \|title=Muzio Music Player (100M+ Downloads on Google Play Store) claims it needs access to Phone Call log to "Allow Muzio to check for potential viruses after calls" \|url=https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/ \|website=[[Reddit]] \|date=13 Jun 2025 \|access-date=7 May 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260507191852/https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/ \|archive-date=7 May 2026}}</ref> music-playing [[Android]] app available on the [[Google Play]] store. The default is a free ad-supported version, with a weekly subscription for the ad-free premium.

	~~==Background==~~
	~~[[File:Muzio Player phone permission screenshot.png\|right\|frameless\|x450px]]~~
	Sometime in February 2025, the permissions "READ_PHONE_STATE" and "ANSWER_PHONE_CALLS" were added. These permissions became progressively more intrusive, culminating in the incident below.<ref name="reddit-muzio" />

	~~==Muzio Player update introduces mandatory phone permissions==~~
	In March 2025,<ref>{{Cite web \|last=Nguyen \|first=Phuc \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=7 Mar 2025 \|access-date=7 May 2026 \|url-status=dead <!-- Marked as dead due to the great difficulty of searching for specific review posts. -Sojourna --> \|archive-url=https://web.archive.org/web/20260508235621/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Phuc_Nguyen.png \|archive-date=8 May 2026}}</ref> Red Sky Labs made an unannounced update to Muzio Player that made access to the user's phone logs, contacts, and other related aspects required. Refusing the new permissions would cause the application to not function.<ref>{{Cite web \|last=Strimaitis II \|first=Robert \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=21 Mar 2025 \|access-date=7 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509002656/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Robert_Strimaitis_II.png \|archive-date=9 May 2026}}</ref><ref>{{Cite web \|last=Whitton \|first=Brent \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=10 Jun 2025 \|access-date=30 Apr 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509014327/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Brent_Whitton.png \|archive-date=9 May 2026}}</ref><ref>{{Cite web \|last=Anderson \|first=Brandy \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=15 Jul 2025 \|access-date=30 Apr 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509005416/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Brandy_Anderson.png \|archive-date=9 May 2026}}</ref><ref>{{Cite web \|author=BrightOrganization9 \|title=Muzio Music Player (100M+ Downloads on Google Play Store) claims it needs access to Phone Call log to "Allow Muzio to check for potential viruses after calls" \|url=https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/mzz6n8q/ \|website=[[Reddit]] \|date=26 Jun 2025 \|access-date=8 May 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260509021324/https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/mzz6n8q/ \|archive-date=9 May 2026}}</ref> According to the information given by the app, it was for an "After Call" feature that dealt with scanning for viruses.<ref name="reddit-muzio" /><ref>{{Cite web \|last=Pruitt \|first=Justin \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=27 Jun 2025 \|access-date=30 Apr 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509011248/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Justin_Pruitt.png \|archive-date=9 May 2026}}</ref>

	~~===Red Sky Labs' response===~~
	~~Due to the persisting negative reception from the community, Red Sky Labs made a statement on 17 February 2026 confirming that it had removed the phone permissions and the "After Call" feature.~~
	<blockquote>[...] Those phone log permissions and the After Call feature were absolutely a mistake. We've completely removed them to prioritize your privacy[...] Please update to the latest version; we're committed to a clean, music-focused experience!<ref name="mills">{{Cite web \|last=Mills \|first=Jonathan \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=20 Jul 2025 \|access-date=6 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509000642/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Jonathan_Mills.png \|archive-date=9 May 2026}}</ref></blockquote>

	~~==Consumer response==~~
	~~The reaction was negative, with many either updating their old reviews — or submitting new ones if for the first time — to a one-star rating. The most common complaints were:~~

	*Invasion of privacy<ref>{{Cite web \|author=Qais Arsala official \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=10 Jun 2025 \|access-date=30 Apr 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20260509012233/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Qais_Arsala_official.png \|archive-date=9 May 2026}}</ref>

	*Unable to use the app if access was refused, even on the premium version<ref>{{Cite web \|author=Aran Christoper Fisher \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=16 Mar 2025 \|access-date=7 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509003733/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Aran_Christoper_Fisher.png \|archive-date=9 May 2026}}</ref>

	*Advertising on the call screen or the app's UI overlay in general interfering with the phone app's UI<ref>{{Cite web \|last=Buckley \|first=Joe \|title=Joe Buckley's Post \|url=https://www.facebook.com/joe.buckley.547/posts/24190436353884612/ \|website=[[Facebook]] \|date=5 Jul 2025 \|access-date=7 May 2026 \|url-status=live \|archive-url=https://megalodon.jp/2026-0507-1404-43/https://www.facebook.com:443/joe.buckley.547/posts/24190436353884612/ \|archive-date=7 May 2026}}</ref>

	*Bloatware since anti-virus scanning was a completely unrelated field for a music player to expand into<ref name="mills" /><ref>{{Cite web \|last=Rankine \|first=Gordon \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=18 Jul 2025 \|access-date=7 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509015320/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Gordon_Rankine.png \|archive-date=9 May 2026}}</ref>

	~~One enterprising individual decided to investigate this change for themselves and determined that no virus scanning was actually taking place:~~
	<blockquote>"After clicking around on the application, fortunately nothing suspicious came up. Lots of calls were made to websites made for advertisement with some information about the device being sent. [...]<br />

	The application never made any kind of virus scan after the calls, it just displayed more advertisement than in the app and on startup[...] Fortunately it was “just” that and not for some sort of other shady stuff."<ref>{{Cite web \|author=Krypton \|title=Investigating a music player app that claims to scan against viruses \|url=https://krypton.ninja/blog/investigating-a-music-player-app-that-claims-to-scan-against-viruses/ \|website=krypton.ninja \|date=13 Feb 2026 \|access-date=7 May 2026 \|url-status=live \|archive-url=https://ghostarchive.org/archive/zizGh \|archive-date=8 May 2026}}</ref></blockquote>

	~~==See also==~~
	*[[Red Sky Labs Muzio Player Premium post-purchase terms change]]

	~~==References==~~
	~~{{Reflist}}~~

	~~<!-- [[Category:Red Sky Labs]]~~
	~~[[Category:Muzio Player]]~~
	~~-->~~

Sojourna: Muzio Player final draft.

2026-05-09T02:54:53Z

Muzio Player final draft.

← Older revision		Revision as of 02:54, 9 May 2026
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	{{IncidentCargo		{{IncidentCargo
	\|Company=Red Sky Labs		\|Company=Red Sky Labs
	\|StartDate=~~May~~ 2025		\|StartDate=March 2025
	\|EndDate=February 2026		\|EndDate=February 2026
	\|Status=Resolved		\|Status=Resolved
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	}}		}}

	'''Muzio Player''' (rebranded as "Music Player — MP3 Player") is a music-playing [[Android]] app available on the [[Google Play]] store.		'''Muzio Player''' (rebranded as "Music Player — MP3 Player") is a popular<ref name="reddit-muzio">{{Cite web \|author=MorCJul \|title=Muzio Music Player (100M+ Downloads on Google Play Store) claims it needs access to Phone Call log to "Allow Muzio to check for potential viruses after calls" \|url=https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/ \|website=[[Reddit]] \|date=13 Jun 2025 \|access-date=7 May 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260507191852/https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/ \|archive-date=7 May 2026}}</ref> music-playing [[Android]] app available on the [[Google Play]] store. The default is a free ad-supported version, with a weekly subscription for the ad-free premium.

	==Background==		==Background==
	~~{{Ph~~-~~I-B}}~~		[[File:Muzio Player phone permission screenshot.png\|right\|frameless\|x450px]]
			Sometime in February 2025, the permissions "READ_PHONE_STATE" and "ANSWER_PHONE_CALLS" were added. These permissions became progressively more intrusive, culminating in the incident below.<ref name="reddit-muzio" />

	==Muzio Player update introduces mandatory phone permissions==		==Muzio Player update introduces mandatory phone permissions==
	~~Sometime around~~ March 2025, Red Sky Labs made an unannounced update to Muzio Player that ~~required~~ access to the user's phone logs, contacts, and other related aspects. Refusing the new permissions would cause the application to not function. According to the information ~~provided~~ by the ~~developer~~, it was for ~~their~~ "After Call" feature that dealt with scanning for viruses.		In March 2025,<ref>{{Cite web \|last=Nguyen \|first=Phuc \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=7 Mar 2025 \|access-date=7 May 2026 \|url-status=dead <!-- Marked as dead due to the great difficulty of searching for specific review posts. -Sojourna --> \|archive-url=https://web.archive.org/web/20260508235621/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Phuc_Nguyen.png \|archive-date=8 May 2026}}</ref> Red Sky Labs made an unannounced update to Muzio Player that made access to the user's phone logs, contacts, and other related aspects required. Refusing the new permissions would cause the application to not function.<ref>{{Cite web \|last=Strimaitis II \|first=Robert \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=21 Mar 2025 \|access-date=7 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509002656/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Robert_Strimaitis_II.png \|archive-date=9 May 2026}}</ref><ref>{{Cite web \|last=Whitton \|first=Brent \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=10 Jun 2025 \|access-date=30 Apr 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509014327/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Brent_Whitton.png \|archive-date=9 May 2026}}</ref><ref>{{Cite web \|last=Anderson \|first=Brandy \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=15 Jul 2025 \|access-date=30 Apr 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509005416/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Brandy_Anderson.png \|archive-date=9 May 2026}}</ref><ref>{{Cite web \|author=BrightOrganization9 \|title=Muzio Music Player (100M+ Downloads on Google Play Store) claims it needs access to Phone Call log to "Allow Muzio to check for potential viruses after calls" \|url=https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/mzz6n8q/ \|website=[[Reddit]] \|date=26 Jun 2025 \|access-date=8 May 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260509021324/https://old.reddit.com/r/privacy/comments/1lat6as/muzio_music_player_100m_downloads_on_google_play/mzz6n8q/ \|archive-date=9 May 2026}}</ref> According to the information given by the app, it was for an "After Call" feature that dealt with scanning for viruses.<ref name="reddit-muzio" /><ref>{{Cite web \|last=Pruitt \|first=Justin \|title=Music Player - MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=27 Jun 2025 \|access-date=30 Apr 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509011248/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Justin_Pruitt.png \|archive-date=9 May 2026}}</ref>

	===Red Sky Labs' response===		===Red Sky Labs' response===
	Due to the negative reception from the community, Red Sky Labs removed the phone permissions and the "After Call" feature ~~on 17 February 2026~~.		Due to the persisting negative reception from the community, Red Sky Labs made a statement on 17 February 2026 confirming that it had removed the phone permissions and the "After Call" feature.
	<blockquote>[...] Those phone log permissions and the After Call feature were absolutely a mistake. We've completely removed them to prioritize your privacy[...] Please update to the latest version; we're committed to a clean, music-focused experience!<ref>{{Cite web \|~~author~~=~~Red Sky Labs~~ \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=~~17 Feb 2026~~ \|access-date=6 May 2026 \|url-status=dead ~~<!-- Marked as dead due to the difficulty of searching for specific review posts. -Sojourna -->~~		<blockquote>[...] Those phone log permissions and the After Call feature were absolutely a mistake. We've completely removed them to prioritize your privacy[...] Please update to the latest version; we're committed to a clean, music-focused experience!<ref name="mills">{{Cite web \|last=Mills \|first=Jonathan \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=20 Jul 2025 \|access-date=6 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509000642/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Jonathan_Mills.png \|archive-date=9 May 2026}}</ref></blockquote>
	\|archive-url=
	\|archive-date=
	}}</ref></blockquote>

	==Consumer response==		==Consumer response==
	The reaction was negative, with many either updating their old reviews — or submitting new ones if for the first time — to a one-star rating. The most common complaints were:		The reaction was negative, with many either updating their old reviews — or submitting new ones if for the first time — to a one-star rating. The most common complaints were:

	*Invasion of privacy		*Invasion of privacy<ref>{{Cite web \|author=Qais Arsala official \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=10 Jun 2025 \|access-date=30 Apr 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20260509012233/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Qais_Arsala_official.png \|archive-date=9 May 2026}}</ref>
	*Unable to use the app if access was refused, even on the premium version
	*Advertising on the call screen or the app's UI overlay in general interfering with the phone app's UI		*Unable to use the app if access was refused, even on the premium version<ref>{{Cite web \|author=Aran Christoper Fisher \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=16 Mar 2025 \|access-date=7 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509003733/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Aran_Christoper_Fisher.png \|archive-date=9 May 2026}}</ref>
	*Bloatware since anti-virus scanning was a completely unrelated field for a music player to expand into
			*Advertising on the call screen or the app's UI overlay in general interfering with the phone app's UI<ref>{{Cite web \|last=Buckley \|first=Joe \|title=Joe Buckley's Post \|url=https://www.facebook.com/joe.buckley.547/posts/24190436353884612/ \|website=[[Facebook]] \|date=5 Jul 2025 \|access-date=7 May 2026 \|url-status=live \|archive-url=https://megalodon.jp/2026-0507-1404-43/https://www.facebook.com:443/joe.buckley.547/posts/24190436353884612/ \|archive-date=7 May 2026}}</ref>

			*Bloatware since anti-virus scanning was a completely unrelated field for a music player to expand into<ref name="mills" /><ref>{{Cite web \|last=Rankine \|first=Gordon \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=18 Jul 2025 \|access-date=7 May 2026 \|url-status=dead \|archive-url=https://web.archive.org/web/20260509015320/https://consumerrights.wiki/w/File:Muzio_Player_Google_Play_review_-_Gordon_Rankine.png \|archive-date=9 May 2026}}</ref>

	One enterprising individual decided to investigate this change for themselves and determined that no virus scanning was actually taking place:		One enterprising individual decided to investigate this change for themselves and determined that no virus scanning was actually taking place:

Sojourna: Muzio Player incident second draft.

2026-05-08T06:13:57Z

Muzio Player incident second draft.

← Older revision		Revision as of 06:13, 8 May 2026
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	\|ArticleType=Product		\|ArticleType=Product
	\|Type=Privacy		\|Type=Privacy
	\|Description=In 2025, Red Sky Labs changed Muzio Player's permissions to require access to the user's phone logs for purportedly an anti-virus feature. Refusal to grant access would result in the app not working. The backlash led the company to revert the change in February 2026.		\|Description=In 2025, Red Sky Labs changed Muzio Player's permissions to require access to the user's phone logs and other information (such as contacts) for purportedly an anti-virus feature. Refusal to grant access would result in the app not working. The backlash led the company to revert the change in February 2026.
	}}		}}

	~~{{Ph~~-~~I-Int}}~~		'''Muzio Player''' (rebranded as "Music Player — MP3 Player") is a music-playing [[Android]] app available on the [[Google Play]] store.

	==Background==		==Background==
	{{Ph-I-B}}		{{Ph-I-B}}

	==[~~Incident~~]==		==Muzio Player update introduces mandatory phone permissions==
	~~{{Ph~~-I-I}}		Sometime around March 2025, Red Sky Labs made an unannounced update to Muzio Player that required access to the user's phone logs, contacts, and other related aspects. Refusing the new permissions would cause the application to not function. According to the information provided by the developer, it was for their "After Call" feature that dealt with scanning for viruses.

			===Red Sky Labs' response===
			Due to the negative reception from the community, Red Sky Labs removed the phone permissions and the "After Call" feature on 17 February 2026.
			<blockquote>[...] Those phone log permissions and the After Call feature were absolutely a mistake. We've completely removed them to prioritize your privacy[...] Please update to the latest version; we're committed to a clean, music-focused experience!<ref>{{Cite web \|author=Red Sky Labs \|title=Music Player — MP3 Player (formerly Muzio Player) \|url=https://play.google.com/store/apps/details?id=com.shaiban.audioplayer.mplayer \|website=[[Google Play]] \|date=17 Feb 2026 \|access-date=6 May 2026 \|url-status=dead <!-- Marked as dead due to the difficulty of searching for specific review posts. -Sojourna -->
			\|archive-url=
			\|archive-date=
			}}</ref></blockquote>

			==Consumer response==
			The reaction was negative, with many either updating their old reviews — or submitting new ones if for the first time — to a one-star rating. The most common complaints were:

			*Invasion of privacy
			*Unable to use the app if access was refused, even on the premium version
			*Advertising on the call screen or the app's UI overlay in general interfering with the phone app's UI
			*Bloatware since anti-virus scanning was a completely unrelated field for a music player to expand into

	~~===~~[~~Company~~]~~'s response===~~		One enterprising individual decided to investigate this change for themselves and determined that no virus scanning was actually taking place:
	~~{{Ph-I-ComR}}~~		<blockquote>"After clicking around on the application, fortunately nothing suspicious came up. Lots of calls were made to websites made for advertisement with some information about the device being sent. [...]<br />

	==~~Lawsuit~~==		The application never made any kind of virus scan after the calls, it just displayed more advertisement than in the app and on startup[...] Fortunately it was “just” that and not for some sort of other shady stuff."<ref>{{Cite web \|author=Krypton \|title=Investigating a music player app that claims to scan against viruses \|url=https://krypton.ninja/blog/investigating-a-music-player-app-that-claims-to-scan-against-viruses/ \|website=krypton.ninja \|date=13 Feb 2026 \|access-date=7 May 2026 \|url-status=live \|archive-url=https://ghostarchive.org/archive/zizGh \|archive-date=8 May 2026}}</ref></blockquote>
	~~{{Ph~~-I-L}}

	==~~Consumer response~~==		==See also==
	~~{{Ph~~-~~I-ConR}}~~		*[[Red Sky Labs Muzio Player Premium post-purchase terms change]]

	==References==		==References==
	{{Reflist}}		{{Reflist}}

	~~{{Ph~~-I-~~C}}~~		<!-- [[Category:Red Sky Labs]]
			[[Category:Muzio Player]]
			-->

Sojourna: Muzio Player incident initial draft.

2026-05-07T04:55:13Z

Muzio Player incident initial draft.

← Older revision		Revision as of 04:55, 7 May 2026
Line 2:		Line 2:

	----		----
			{{IncidentCargo
			\|Company=Red Sky Labs
			\|StartDate=May 2025
			\|EndDate=February 2026
			\|Status=Resolved
			\|ProductLine=
			\|Product=Muzio Player
			\|ArticleType=Product
			\|Type=Privacy
			\|Description=In 2025, Red Sky Labs changed Muzio Player's permissions to require access to the user's phone logs for purportedly an anti-virus feature. Refusal to grant access would result in the app not working. The backlash led the company to revert the change in February 2026.
			}}

			{{Ph-I-Int}}
			==Background==
			{{Ph-I-B}}

			==[Incident]==
			{{Ph-I-I}}

			===[Company]'s response===
			{{Ph-I-ComR}}

			==Lawsuit==
			{{Ph-I-L}}

			==Consumer response==
			{{Ph-I-ConR}}

			==References==
			{{Reflist}}

			{{Ph-I-C}}

Sojourna: Blanking page. Decided that there wasn't enough to go on with OVHcloud.

2026-03-19T01:56:33Z

Blanking page. Decided that there wasn't enough to go on with OVHcloud.

← Older revision		Revision as of 01:56, 19 March 2026
Line 2:		Line 2:

	----		----
	~~{{CompanyCargo~~
	~~\|Founded=2 November 1999~~
	~~\|Industry=Cloud computing~~
	~~\|Logo=OVHcloud logo.svg~~
	~~\|ParentCompany=~~
	~~\|Type=Public~~
	~~\|Website=https://www.ovhcloud.com~~
	~~\|CompanyAlias=OVH Groupe SA~~
	~~\|Description=OVHcloud is a French company specializing in cloud computing and hosting services.~~
	}}

	~~{{Ph-C-Int}}~~

	~~==Consumer impact summary==~~
	~~{{Ph-C-CIS}}~~

	~~==Incidents==~~
	~~{{Ph-C-Inc}}~~

	~~===Switches previously-manual renewals to auto and limits window to change option (''2025'')===~~
	[[File:OVHcloud forced auto-renewal change.png\|thumb\|300px\|alt=Screenshot of OVHcloud support page explaining the update to the auto-renewal system.\|Screenshot of OVHcloud support page explaining the update to the auto-renewal system.]]
	Effective 8 January 2025, OVHcloud switched any domain names and web hosting plans that were set to manual renewal to automatic. The company also limited changing the renewal option to "up to 31 days before the renewal date.<ref>{{Cite web \|author= \|title=Update of our automatic renewal system \|url=https://www.ovhcloud.com/en/lp/faq-renew-system-ww/ \|website=OVHcloud \|date= \|access-date=17 Mar 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20251208033902/https://www.ovhcloud.com/en/lp/faq-renew-system-ww/ \|archive-date=8 Dec 2025}}</ref>

	However, there are indications that keeping a plan set to manual had proven problematic even before the official update. For example, in late 2023 a [[Reddit]] user inquired if anyone else had noticed their plans change to automatically renew, to which another eventually confirmed.<ref>{{Cite web \|author=BeastMiners \|title=OVH change manual renewal services to automatic for anyone else?
	\|url=https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/ \|website=[[Reddit]] \|date=23 Oct 2023 \|access-date=17 Mar 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260318032923/https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/ \|archive-date=18 Mar 2026}}</ref> Still another user stated that OVHcloud kept e-mailing them to re-commit to a contract (presumably due to being set to manual).<ref>{{Cite web \|author=The_IVth_Crusade \|title=OVH change manual renewal services to automatic for anyone else? \|url=https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/k65eoag/ \|website=[[Reddit]] \|date=23 Oct 2023 \|access-date=17 Mar 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20231023202336/https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/k65eoag/ \|archive-date=23 Oct 2023}}</ref>

	~~!-- I really need to find more sources about renewal problems and an actual timeline. :/ --~~

	~~==Products==~~
	~~{{Ph-C-P}}~~

	~~==See also==~~
	~~{{Ph-C-SA}}~~

	~~==References==~~
	~~{{Reflist}}~~

	~~<!-- [[Category:{{PAGENAME}}]]~~
	~~[[Category:Cloud computing providers]] -->~~

Sojourna: /* Switches previously-manual renewals to auto and limits window to change option (2025) */ Start work on incident.

2026-03-18T03:40:18Z

Switches previously-manual renewals to auto and limits window to change option (2025): Start work on incident.

← Older revision		Revision as of 03:40, 18 March 2026
Line 23:		Line 23:
	===Switches previously-manual renewals to auto and limits window to change option (''2025'')===		===Switches previously-manual renewals to auto and limits window to change option (''2025'')===
	[[File:OVHcloud forced auto-renewal change.png\|thumb\|300px\|alt=Screenshot of OVHcloud support page explaining the update to the auto-renewal system.\|Screenshot of OVHcloud support page explaining the update to the auto-renewal system.]]		[[File:OVHcloud forced auto-renewal change.png\|thumb\|300px\|alt=Screenshot of OVHcloud support page explaining the update to the auto-renewal system.\|Screenshot of OVHcloud support page explaining the update to the auto-renewal system.]]
	Effective 8 ~~Jan~~ 2025		Effective 8 January 2025, OVHcloud switched any domain names and web hosting plans that were set to manual renewal to automatic. The company also limited changing the renewal option to "up to 31 days before the renewal date.<ref>{{Cite web \|author= \|title=Update of our automatic renewal system \|url=https://www.ovhcloud.com/en/lp/faq-renew-system-ww/ \|website=OVHcloud \|date= \|access-date=17 Mar 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20251208033902/https://www.ovhcloud.com/en/lp/faq-renew-system-ww/ \|archive-date=8 Dec 2025}}</ref>

			However, there are indications that keeping a plan set to manual had proven problematic even before the official update. For example, in late 2023 a [[Reddit]] user inquired if anyone else had noticed their plans change to automatically renew, to which another eventually confirmed.<ref>{{Cite web \|author=BeastMiners \|title=OVH change manual renewal services to automatic for anyone else?
			\|url=https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/ \|website=[[Reddit]] \|date=23 Oct 2023 \|access-date=17 Mar 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20260318032923/https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/ \|archive-date=18 Mar 2026}}</ref> Still another user stated that OVHcloud kept e-mailing them to re-commit to a contract (presumably due to being set to manual).<ref>{{Cite web \|author=The_IVth_Crusade \|title=OVH change manual renewal services to automatic for anyone else? \|url=https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/k65eoag/ \|website=[[Reddit]] \|date=23 Oct 2023 \|access-date=17 Mar 2026 \|url-status=live \|archive-url=https://web.archive.org/web/20231023202336/https://old.reddit.com/r/ovh/comments/17ej0al/ovh_change_manual_renewal_services_to_automatic/k65eoag/ \|archive-date=23 Oct 2023}}</ref>

			!-- I really need to find more sources about renewal problems and an actual timeline. :/ --

	==Products==		==Products==

Sojourna: OVHcloud initial draft

2026-03-17T00:31:43Z

OVHcloud initial draft

← Older revision		Revision as of 00:31, 17 March 2026
Line 2:		Line 2:

	----		----
			{{CompanyCargo
			\|Founded=2 November 1999
			\|Industry=Cloud computing
			\|Logo=OVHcloud logo.svg
			\|ParentCompany=
			\|Type=Public
			\|Website=https://www.ovhcloud.com
			\|CompanyAlias=OVH Groupe SA
			\|Description=OVHcloud is a French company specializing in cloud computing and hosting services.
			}}

			{{Ph-C-Int}}

			==Consumer impact summary==
			{{Ph-C-CIS}}

			==Incidents==
			{{Ph-C-Inc}}

			===Switches previously-manual renewals to auto and limits window to change option (''2025'')===
			[[File:OVHcloud forced auto-renewal change.png\|thumb\|300px\|alt=Screenshot of OVHcloud support page explaining the update to the auto-renewal system.\|Screenshot of OVHcloud support page explaining the update to the auto-renewal system.]]
			Effective 8 Jan 2025

			==Products==
			{{Ph-C-P}}

			==See also==
			{{Ph-C-SA}}

			==References==
			{{Reflist}}

			<!-- [[Category:{{PAGENAME}}]]
			[[Category:Cloud computing providers]] -->

Sojourna: Clear page.

2026-01-23T02:12:13Z

Clear page.

← Older revision		Revision as of 02:12, 23 January 2026
Line 2:		Line 2:

	----		----
	~~{{ProductLineCargo~~
	~~\|ArticleType=Product~~
	~~\|Category=Home energy storage battery~~
	~~\|Company=[[Tesla]]~~
	~~\|Description=~~
	~~\|InProduction=Yes~~
	~~\|Logo=~~
	~~\|ReleaseYear=2015~~
	~~\|Website=https://www.tesla.com/powerwall~~
	}}

	'''Tesla Powerwall''' is a product line of rechargeable lithium-ion home energy storage manufactured by Tesla Energy, a division of [[Tesla]]. Its purpose is to store backup power, allow the owner to use an alternative source of energy during peak hours, or otherwise for self-consumption.

	~~==Consumer impact summary==~~
	*'''Requires app download:''' To have full use of functionality and features, the customer [[Forced app download\|must download]] the Tesla application.

	*'''Requires account:''' The product must be registered to a Tesla account.<ref>{{Cite web \|author= \|title=Registering Your Powerwall \|url=https://www.tesla.com/support/energy/powerwall/own/registering-your-powerwall \|website=[[Tesla]] \|date= \|access-date=21 Dec 2025 \|url-status=live \|quote=To complete installation of your Powerwall, you must register it to your Tesla Account and connect it to your home Wi-Fi network.}}</ref>

	*'''Always online:''' The product itself does not require internet connectivity ''per se'', but certain features will not be available. More notably, it is stated in the limited warranty agreement that failure to register and connect to the internet will greatly decrease the duration of the warranty.<ref>{{Cite web \|author= \|title=Tesla Powerwall Limited Warranty (USA) \|url=https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|website=[[Tesla]] \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251221223944/https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|archive-date=21 Dec 2025 \|format=PDF \|page=5}}</ref> This effectively "encourages" the customer to always be connected so that Tesla Energy can remotely push firmware updates.

	*'''Arbitration:''' Agreement includes usage of [[Forced arbitration\|mandatory arbitration]].<ref>{{Cite web \|author= \|title=Tesla Powerwall Limited Warranty (USA) \|url=https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|website=[[Tesla]] \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251221223944/https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|archive-date=21 Dec 2025 \|format=PDF \|page=3}}</ref>

	*'''Market control:''' Since Tesla Energy does not provide official numbers, it is difficult to determine the Powerwall's popularity in the home energy storage market.

	~~==Incidents==~~
	~~This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}\|{{PAGENAME}} category]].~~

	~~===Powerwall 2 recall and lawsuit (''2025 ongoing'')===~~
	~~{{Main\|Tesla remotely discharges and disables recalled Powerwall 2 units}}~~

	On 16 September 2025, the Australia Competition and Consumer Commission published a notice that Tesla was recalling affected Powerwall 2 units due to "certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems that may fail and overheat".<ref>{{Cite web \|author= \|title=Powerwall 2 \| ACCC Product Safety \|url=https://www.productsafety.gov.au/search-consumer-product-recalls/powerwall-2 \|website=ACCC \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref><ref>{{Cite web \|last=Lambert \|first=Fred \|title=Tesla recalls Powerwall 2 over battery fire risk \|url=https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|website=electrek \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251222005829/https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|archive-date=22 Dec 2025}}</ref>

	A recall was issued nearly two months later, on 13 November 2025, by the United States Consumer Product Safety Commission due to the same concerns.<ref>{{Cite web \|author= \|title=Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death \|url=https://www.cpsc.gov/Recalls/2026/Tesla-Recalls-Powerwall-2-AC-Battery-Power-Systems-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death \|website=CPSC \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref>

	In both cases, Tesla had also pushed a remote update to affected Powerwall 2 owners that limited or drained the batteries and disabled its ability to recharge.<ref>{{Cite web \|author= \|title=Tesla Powerwall 2 Replacement Program \|url=https://www.tesla.com/support/energy/powerwall/own/powerwall-2-replacement \|website=[[Tesla]] \|date= \|access-date=23 Dec 2025 \|url-status=live \|archive-url=https://archive.is/dBLDf \|archive-date=14 Nov 2025}}</ref>

	A class-action lawsuit was filed 26 November 2025 in Florida by Arthur Brown, an owner of a Tesla Powerwall 2 unit.<ref>{{Cite web \|last1=Brown \|first1=Andrew \|last2=A. Cifuentes, Jr. \|first2=Antonio \|title=''Brown v. Tesla, Inc.'', Case 3:25-cv-01462 \|url=https://www.courtlistener.com/docket/71965723/1/brown-v-tesla-inc/ \|website=Court Listener \|date=26 Nov 2025 \|access-date=22 Jan 2026 \|url-status=live \|archive-url= \|archive-date= \|pages=1, 42 \|format=PDF}}</ref>

	~~==Products==~~
	*Tesla Powerwall 1
	**Powerwall+
	*Tesla Powerwall 2
	*Tesla Powerwall 3

	~~==References==~~
	~~{{Reflist}}~~

	~~[[Category:Tesla]]~~

Sojourna: Final draft

2026-01-23T02:05:52Z

Final draft

← Older revision		Revision as of 02:05, 23 January 2026
Line 13:		Line 13:
	}}		}}

	'''Tesla Powerwall''' is a product line of rechargeable lithium-ion home energy storage manufactured by Tesla Energy, a division of [[Tesla]]. ~~The Powerwall stores electricity~~ for ~~solar~~ self-consumption~~, time of use load shifting, and backup power~~. ~~<!-- Try to re-word and expand, not just C&P from Wikipedia. -->~~		'''Tesla Powerwall''' is a product line of rechargeable lithium-ion home energy storage manufactured by Tesla Energy, a division of [[Tesla]]. Its purpose is to store backup power, allow the owner to use an alternative source of energy during peak hours, or otherwise for self-consumption.



	==Consumer impact summary==		==Consumer impact summary==
	~~{{Ph-C-CIS}}~~

	*'''Requires app download:''' To have full use of functionality and features, the customer [[Forced app download\|must download]] the Tesla application.		*'''Requires app download:''' To have full use of functionality and features, the customer [[Forced app download\|must download]] the Tesla application.

Line 28:		Line 24:
	*'''Arbitration:''' Agreement includes usage of [[Forced arbitration\|mandatory arbitration]].<ref>{{Cite web \|author= \|title=Tesla Powerwall Limited Warranty (USA) \|url=https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|website=[[Tesla]] \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251221223944/https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|archive-date=21 Dec 2025 \|format=PDF \|page=3}}</ref>		*'''Arbitration:''' Agreement includes usage of [[Forced arbitration\|mandatory arbitration]].<ref>{{Cite web \|author= \|title=Tesla Powerwall Limited Warranty (USA) \|url=https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|website=[[Tesla]] \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251221223944/https://energylibrary.tesla.com/docs/Public/EnergyStorage/Powerwall/General/Warranty/en-us/Powerwall-Warranty-EN.pdf \|archive-date=21 Dec 2025 \|format=PDF \|page=3}}</ref>

	*'''Market control:''' ~~As of the quarterly financials for Q3 2023,~~ Tesla Energy ~~had an approximately 50% capture of residential energy storage market in the United States of America~~, ~~with~~ the ~~closest competition being roughly equal between [[LG]] and [[Enphase]].<ref>{{Cite web \|last=Issokson \|first=Max \|title=Which installers and battery vendors top~~ the ~~US distributed solar-plus-~~storage leaderboard? \|url=https://www.woodmac.com/news/opinion/installers-battery-vendors-us-solar-plus-storage-leaderboard/ \|website=Wood Mackenzie \|date=12 Dec 2023 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20231214140753/https://www.woodmac.com/news/opinion/installers-battery-vendors-us-solar-plus-storage-leaderboard/ \|archive-date=14 Dec 2023}}</ref> <!-- Really need to find more recent figures since Elon Musk's political adventures with Donald Trump. ~~-->~~		*'''Market control:''' Since Tesla Energy does not provide official numbers, it is difficult to determine the Powerwall's popularity in the home energy storage market.

	==Incidents==		==Incidents==
	~~{{Ph-C-Inc}}~~
	This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}\|{{PAGENAME}} category]].		This is a list of all consumer-protection incidents related to this product line. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}\|{{PAGENAME}} category]].

	===~~Recall for~~ Powerwall 2 and lawsuit (''2025 ongoing'')===		===Powerwall 2 recall and lawsuit (''2025 ongoing'')===
	{{Main\|Tesla remotely discharges and disables recalled Powerwall 2 units}}		{{Main\|Tesla remotely discharges and disables recalled Powerwall 2 units}}

	On 16 September 2025, the Australia Competition and Consumer Commission published a notice that Tesla was recalling affected Powerwall 2 units due to "certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems that may fail and overheat".<ref>{{Cite web \|author= \|title=Powerwall 2 \| ACCC Product Safety \|url=https://www.productsafety.gov.au/search-consumer-product-recalls/powerwall-2 \|website=ACCC \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref><ref>{{Cite web \|last=Lambert \|first=Fred \|title=Tesla recalls Powerwall 2 over battery fire risk \|url=https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|website=electrek \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251222005829/https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|archive-date=22 Dec 2025}}</ref>		On 16 September 2025, the Australia Competition and Consumer Commission published a notice that Tesla was recalling affected Powerwall 2 units due to "certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems that may fail and overheat".<ref>{{Cite web \|author= \|title=Powerwall 2 \| ACCC Product Safety \|url=https://www.productsafety.gov.au/search-consumer-product-recalls/powerwall-2 \|website=ACCC \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref><ref>{{Cite web \|last=Lambert \|first=Fred \|title=Tesla recalls Powerwall 2 over battery fire risk \|url=https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|website=electrek \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251222005829/https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|archive-date=22 Dec 2025}}</ref>

	A recall was issued two months later by the United States Consumer Product Safety Commission~~, on 13 November 2025,~~ due to the same concerns.<ref>{{Cite web \|author= \|title=Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death \|url=https://www.cpsc.gov/Recalls/2026/Tesla-Recalls-Powerwall-2-AC-Battery-Power-Systems-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death \|website=CPSC \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref>		A recall was issued nearly two months later, on 13 November 2025, by the United States Consumer Product Safety Commission due to the same concerns.<ref>{{Cite web \|author= \|title=Tesla Recalls Powerwall 2 AC Battery Power Systems Due to Fire and Burn Hazards; Risk of Serious Injury or Death \|url=https://www.cpsc.gov/Recalls/2026/Tesla-Recalls-Powerwall-2-AC-Battery-Power-Systems-Due-to-Fire-and-Burn-Hazards-Risk-of-Serious-Injury-or-Death \|website=CPSC \|date=13 Nov 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref>

	In both cases, Tesla had also pushed a remote update to affected Powerwall 2 owners that limited or drained the batteries and disabled its ability to recharge.<ref>{{Cite web \|author= \|title=Tesla Powerwall 2 Replacement Program \|url=https://www.tesla.com/support/energy/powerwall/own/powerwall-2-replacement \|website=[[Tesla]] \|date= \|access-date=23 Dec 2025 \|url-status=live \|archive-url=https://archive.is/dBLDf \|archive-date=14 Nov 2025}}</ref> <-- The timeline is very confusing here. Did this happen first before any recall? Google-fu may not be strong enough here.

	~~A class-action lawsuit was filed 26 November 2025 in Florida by Arthur Brown~~, ~~an owner of~~ a ~~Tesla~~ Powerwall 2 ~~unit~~.<ref>{{Cite web \|~~last1~~=~~Brown~~ \|~~first1~~=~~Andrew~~ \|~~last2~~=A. ~~Cifuentes, Jr~~. ~~\|first2=Antonio \|title=''Brown v. Tesla, Inc.'', Case 3:25~~-cv-~~01462 \|url=~~ \|website= \|date=~~26 Nov 2025~~ \|access-date=23 Dec 2025 \|url-status= \|archive-url= \|archive-date= ~~\|pages=1, 42 \|format=PDF~~}}</ref> ~~The plaintiff alleged that~~		In both cases, Tesla had also pushed a remote update to affected Powerwall 2 owners that limited or drained the batteries and disabled its ability to recharge.<ref>{{Cite web \|author= \|title=Tesla Powerwall 2 Replacement Program \|url=https://www.tesla.com/support/energy/powerwall/own/powerwall-2-replacement \|website=[[Tesla]] \|date= \|access-date=23 Dec 2025 \|url-status=live \|archive-url=https://archive.is/dBLDf \|archive-date=14 Nov 2025}}</ref>

			A class-action lawsuit was filed 26 November 2025 in Florida by Arthur Brown, an owner of a Tesla Powerwall 2 unit.<ref>{{Cite web \|last1=Brown \|first1=Andrew \|last2=A. Cifuentes, Jr. \|first2=Antonio \|title=''Brown v. Tesla, Inc.'', Case 3:25-cv-01462 \|url=https://www.courtlistener.com/docket/71965723/1/brown-v-tesla-inc/ \|website=Court Listener \|date=26 Nov 2025 \|access-date=22 Jan 2026 \|url-status=live \|archive-url= \|archive-date= \|pages=1, 42 \|format=PDF}}</ref>
	--~~link:~~ https://www.courtlistener.com/docket/71965723/1/brown-v-tesla-inc/ <-- ~~Better citation source? Just download the~~ PDF??

	==Products==		==Products==
Line 53:		Line 45:
	*Tesla Powerwall 2		*Tesla Powerwall 2
	*Tesla Powerwall 3		*Tesla Powerwall 3

	~~==See also==~~
	~~{{Ph-C-SA}}~~

	==References==		==References==
	{{Reflist}}		{{Reflist}}

	~~<!--~~ [[Category:Tesla]] ~~-->~~		[[Category:Tesla]]

Sojourna: /* Recall for Powerwall 2 and lawsuit (2025 ongoing) */

2026-01-01T01:50:55Z

Recall for Powerwall 2 and lawsuit (2025 ongoing)

← Older revision		Revision as of 01:50, 1 January 2026
Line 35:		Line 35:

	===Recall for Powerwall 2 and lawsuit (''2025 ongoing'')===		===Recall for Powerwall 2 and lawsuit (''2025 ongoing'')===
	~~'''This will need its own incident page. There's plenty that should be mentioned, but would bloat the section when it should be kept to a summary. Use~~ Main ~~template. Think of an article name...'''~~		{{Main\|Tesla remotely discharges and disables recalled Powerwall 2 units}}

	On 16 September 2025, the Australia Competition and Consumer Commission published a notice that Tesla was recalling affected Powerwall 2 units due to "certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems that may fail and overheat".<ref>{{Cite web \|author= \|title=Powerwall 2 \| ACCC Product Safety \|url=https://www.productsafety.gov.au/search-consumer-product-recalls/powerwall-2 \|website=ACCC \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref><ref>{{Cite web \|last=Lambert \|first=Fred \|title=Tesla recalls Powerwall 2 over battery fire risk \|url=https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|website=electrek \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251222005829/https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|archive-date=22 Dec 2025}}</ref>		On 16 September 2025, the Australia Competition and Consumer Commission published a notice that Tesla was recalling affected Powerwall 2 units due to "certain lithium-ion battery cells from a third-party supplier in a subset of Powerwall 2 systems that may fail and overheat".<ref>{{Cite web \|author= \|title=Powerwall 2 \| ACCC Product Safety \|url=https://www.productsafety.gov.au/search-consumer-product-recalls/powerwall-2 \|website=ACCC \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live}}</ref><ref>{{Cite web \|last=Lambert \|first=Fred \|title=Tesla recalls Powerwall 2 over battery fire risk \|url=https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|website=electrek \|date=16 Sep 2025 \|access-date=21 Dec 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20251222005829/https://electrek.co/2025/09/16/tesla-recalls-powerwall-2-over-battery-fire-risk/ \|archive-date=22 Dec 2025}}</ref>