VOIPO overbills customers and denys refunds - Revision history

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T08:00:29Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 08:00, 23 February 2026
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	VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.<ref>{{Cite web \|title=VOIPO \|url=https://www.voipo.com/ \|archive-url=https://web.archive.org/web/20250427075023/https://www.voipo.com/ \|archive-date=27 Apr 2025 \|access-date=24 May 2025 \|website=voipo.com}}</ref><ref>{{Cite web \|title=VOIPO \|url=https://www.crunchbase.com/organization/voipo \|url-status=live \|access-date=24 May 2025 \|website=crunchbase}}</ref>		VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.<ref>{{Cite web \|title=VOIPO \|url=https://www.voipo.com/ \|archive-url=https://web.archive.org/web/20250427075023/https://www.voipo.com/ \|archive-date=27 Apr 2025 \|access-date=24 May 2025 \|website=voipo.com}}</ref><ref>{{Cite web \|title=VOIPO \|url=https://www.crunchbase.com/organization/voipo \|url-status=live \|access-date=24 May 2025 \|website=crunchbase \|archive-url=http://web.archive.org/web/20250528005839/https://www.crunchbase.com/organization/voipo \|archive-date=28 May 2025}}</ref>

	==Customers Report Duplicate Billing==		==Customers Report Duplicate Billing==

Bythmusters: added cargo

2026-02-03T03:23:43Z

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 VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.<ref>{{Cite web |title=VOIPO |url=https://www.voipo.com/ |archive-url=https://web.archive.org/web/20250427075023/https://www.voipo.com/ |archive-date=27 Apr 2025 |access-date=24 May 2025 |website=voipo.com}}</ref><ref>{{Cite web |title=VOIPO |url=https://www.crunchbase.com/organization/voipo |url-status=live |access-date=24 May 2025 |website=crunchbase}}</ref>

Sgath92: fixed error

2026-01-05T01:59:12Z

fixed error

← Older revision		Revision as of 01:59, 5 January 2026
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	==Customers Report Duplicate Billing==		==Customers Report Duplicate Billing==
	As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot \|archive-https://web.archive.org/web/20251004104025/https://www.trustpilot.com/review/voipo.com \|archive-date=4 Oct 2025}}</ref>		As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot \|archive-url=https://web.archive.org/web/20251004104025/https://www.trustpilot.com/review/voipo.com \|archive-date=4 Oct 2025}}</ref>
	==Consumer response==		==Consumer response==
	Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period.		Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period.

Sgath92: fixed error

2026-01-05T01:58:30Z

fixed error

← Older revision		Revision as of 01:58, 5 January 2026
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	Many claimed that upon contacting customer support they were told it could take up to 30 days to issue a refund, other customers stated in reviews that they were told refunds would be processed however never received any a refund from VOIPO.		Many claimed that upon contacting customer support they were told it could take up to 30 days to issue a refund, other customers stated in reviews that they were told refunds would be processed however never received any a refund from VOIPO.

	A common theme among complaints among customers experiencing the billing issues include: not noticing the charges initially as they had autopay enabled, customer service opening refund tickets that were never fulfilled, and having to contact their credit card provider to dispute charges. Some reviews from customers have noted that after spending significant time in contact with VOIPO customer service they were told by their card providers they could not complete a chargeback as too much time had passed.<ref name=":0" /><ref>{{Cite web \|last=@Ok-Cherry4250 \|title=VOIPO.com Fraudulently Unauthorized Charges \|url=https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|url-status=live \|access-date=24 May 2025 \|website=[[Reddit]] \|archive-https://web.archive.org/web/20250801153204/https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|archive-date=1 Aug 2025}}</ref>		A common theme among complaints among customers experiencing the billing issues include: not noticing the charges initially as they had autopay enabled, customer service opening refund tickets that were never fulfilled, and having to contact their credit card provider to dispute charges. Some reviews from customers have noted that after spending significant time in contact with VOIPO customer service they were told by their card providers they could not complete a chargeback as too much time had passed.<ref name=":0" /><ref>{{Cite web \|last=@Ok-Cherry4250 \|title=VOIPO.com Fraudulently Unauthorized Charges \|url=https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|url-status=live \|access-date=24 May 2025 \|website=[[Reddit]] \|archive-url=https://web.archive.org/web/20250801153204/https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|archive-date=1 Aug 2025}}</ref>

	As of May 2025 customers are still reporting this issue.<ref name=":0" />		As of May 2025 customers are still reporting this issue.<ref name=":0" />

Sgath92: Archived references except: Sites that blocked archive.org: Crunchbase

2026-01-05T01:39:33Z

Archived references except: Sites that blocked archive.org: Crunchbase

← Older revision		Revision as of 01:39, 5 January 2026
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	==Customers Report Duplicate Billing==		==Customers Report Duplicate Billing==
	As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot}}</ref>		As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot \|archive-https://web.archive.org/web/20251004104025/https://www.trustpilot.com/review/voipo.com \|archive-date=4 Oct 2025}}</ref>
	==Consumer response==		==Consumer response==
	Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period.		Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period.
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	Many claimed that upon contacting customer support they were told it could take up to 30 days to issue a refund, other customers stated in reviews that they were told refunds would be processed however never received any a refund from VOIPO.		Many claimed that upon contacting customer support they were told it could take up to 30 days to issue a refund, other customers stated in reviews that they were told refunds would be processed however never received any a refund from VOIPO.

	A common theme among complaints among customers experiencing the billing issues include: not noticing the charges initially as they had autopay enabled, customer service opening refund tickets that were never fulfilled, and having to contact their credit card provider to dispute charges. Some reviews from customers have noted that after spending significant time in contact with VOIPO customer service they were told by their card providers they could not complete a chargeback as too much time had passed.<ref name=":0" /><ref>{{Cite web \|last=@Ok-Cherry4250 \|title=VOIPO.com Fraudulently Unauthorized Charges \|url=https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|url-status=live \|access-date=24 May 2025 \|website=[[Reddit]]}}</ref>		A common theme among complaints among customers experiencing the billing issues include: not noticing the charges initially as they had autopay enabled, customer service opening refund tickets that were never fulfilled, and having to contact their credit card provider to dispute charges. Some reviews from customers have noted that after spending significant time in contact with VOIPO customer service they were told by their card providers they could not complete a chargeback as too much time had passed.<ref name=":0" /><ref>{{Cite web \|last=@Ok-Cherry4250 \|title=VOIPO.com Fraudulently Unauthorized Charges \|url=https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|url-status=live \|access-date=24 May 2025 \|website=[[Reddit]] \|archive-https://web.archive.org/web/20250801153204/https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|archive-date=1 Aug 2025}}</ref>

	As of May 2025 customers are still reporting this issue.<ref name=":0" />		As of May 2025 customers are still reporting this issue.<ref name=":0" />

AnotherConsumerRightsPerson: AnotherConsumerRightsPerson moved page VOIPO Overbilling Customers and Denying Refunds to VOIPO overbills customers and denys refunds without leaving a redirect

2025-11-12T16:30:24Z

AnotherConsumerRightsPerson moved page VOIPO Overbilling Customers and Denying Refunds to VOIPO overbills customers and denys refunds without leaving a redirect

← Older revision		Revision as of 16:30, 12 November 2025
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AnotherConsumerRightsPerson at 16:28, 12 November 2025

2025-11-12T16:28:32Z

← Older revision		Revision as of 16:28, 12 November 2025
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AnotherConsumerRightsPerson at 06:41, 16 October 2025

2025-10-16T06:41:18Z

← Older revision		Revision as of 06:41, 16 October 2025
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	~~==Background==~~
	VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.<ref>{{Cite web \|title=VOIPO \|url=https://www.voipo.com/ \|archive-url=https://web.archive.org/web/20250427075023/https://www.voipo.com/ \|archive-date=27 Apr 2025 \|access-date=24 May 2025 \|website=voipo.com}}</ref><ref>{{Cite web \|title=VOIPO \|url=https://www.crunchbase.com/organization/voipo \|url-status=live \|access-date=24 May 2025 \|website=crunchbase}}</ref>		VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.<ref>{{Cite web \|title=VOIPO \|url=https://www.voipo.com/ \|archive-url=https://web.archive.org/web/20250427075023/https://www.voipo.com/ \|archive-date=27 Apr 2025 \|access-date=24 May 2025 \|website=voipo.com}}</ref><ref>{{Cite web \|title=VOIPO \|url=https://www.crunchbase.com/organization/voipo \|url-status=live \|access-date=24 May 2025 \|website=crunchbase}}</ref>

NoGoodDeed: Remove empty space

2025-05-27T04:53:37Z

Remove empty space

← Older revision		Revision as of 04:53, 27 May 2025
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	==Customers Report Duplicate Billing==		==Customers Report Duplicate Billing==
	As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot}}</ref>		As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot}}</ref>


	==Consumer response==		==Consumer response==
	Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period.		Several affected customers have called the charges fraudulent in reviews and on Reddit with many frustrated customers stating they were overbilled in excess of $1000 over a short period.

Emanuele: fixed references and added category

2025-05-24T19:17:57Z

fixed references and added category

← Older revision		Revision as of 19:17, 24 May 2025
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	==Background==		==Background==
	VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services. ~~[1][2]~~		VOIPO LLC is a US based telecommunications company founded in May 2006 which provides Voice over Internet Protocol (VoIP) services.<ref>{{Cite web \|title=VOIPO \|url=https://www.voipo.com/ \|archive-url=https://web.archive.org/web/20250427075023/https://www.voipo.com/ \|archive-date=27 Apr 2025 \|access-date=24 May 2025 \|website=voipo.com}}</ref><ref>{{Cite web \|title=VOIPO \|url=https://www.crunchbase.com/organization/voipo \|url-status=live \|access-date=24 May 2025 \|website=crunchbase}}</ref>

	==Customers Report Duplicate Billing==		==Customers Report Duplicate Billing==
	As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them. ~~[3]~~		As early as October of 2024 many customers who were enrolled in biennial autopay reported having been billed multiple times over a short period of time. Customers were typically paying approximately $185 every 2 years and many said that they were being unexpectedly charged for billing cycles many years in advance. VOIPO has reached out to some customers who brought up the issue on Trustpilot stating they would reach out to them.<ref name=":0">{{Cite web \|title=VOIPO \|url=https://www.trustpilot.com/review/voipo.com \|url-status=live \|access-date=24 May 2025 \|website=Trustpilot}}</ref>


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	Many claimed that upon contacting customer support they were told it could take up to 30 days to issue a refund, other customers stated in reviews that they were told refunds would be processed however never received any a refund from VOIPO.		Many claimed that upon contacting customer support they were told it could take up to 30 days to issue a refund, other customers stated in reviews that they were told refunds would be processed however never received any a refund from VOIPO.

	A common theme among complaints among customers experiencing the billing issues include: not noticing the charges initially as they had autopay enabled, customer service opening refund tickets that were never fulfilled, and having to contact their credit card provider to dispute charges. Some reviews from customers have noted that after spending significant time in contact with VOIPO customer service they were told by their card providers they could not complete a chargeback as too much time had passed. [3][4]		A common theme among complaints among customers experiencing the billing issues include: not noticing the charges initially as they had autopay enabled, customer service opening refund tickets that were never fulfilled, and having to contact their credit card provider to dispute charges. Some reviews from customers have noted that after spending significant time in contact with VOIPO customer service they were told by their card providers they could not complete a chargeback as too much time had passed.<ref name=":0" /><ref>{{Cite web \|last=@Ok-Cherry4250 \|title=VOIPO.com Fraudulently Unauthorized Charges \|url=https://www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/ \|url-status=live \|access-date=24 May 2025 \|website=[[Reddit]]}}</ref>

	As of May 2025 customers are still reporting this issue. ~~[3]~~		As of May 2025 customers are still reporting this issue.<ref name=":0" />

	==References==		==References==
	{{reflist}}		{{reflist}}
			[[Category:Articles in need of additional work]]
	~~#https://www.voipo.com/~~		[[Category:VOIPO]]
	~~#https://www.crunchbase.com/organization/voipo~~
	~~#https~~:~~//www.trustpilot.com/review/voipo.com~~
	~~#https~~:~~//www.reddit.com/r/VOIP/comments/1fq0x4p/voipocom_fraudulently_unauthorized_charges/~~