Valve removes arbitration requirement from Steam Subscriber Agreement - Revision history

Tempo123: Replace dead citation with live one and archive

2026-03-21T18:41:07Z

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	===Related legislation===		===Related legislation===
	In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web \|title=Steam ~~Changes Sale Terms Due~~ to ~~New Legislation~~ \|url=https://~~zaman~~.co.at/~~en/news~~/steam-~~changes~~-~~sale~~-~~terms~~-~~due~~-to-~~new~~-~~legislation~~/~~1105377~~/ \|date=~~12 Oct 2024~~ \|~~last~~=~~Slinger~~ \|~~first~~=~~Joby~~ \|publisher=~~Zaman~~}}</ref>		In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web \|last=Yin-Poole \|first=Wesley \|date=11 Oct 2024 \|title=Steam Now Warns Customers They’re Buying a License, Not a Game Before They Continue to Payment \|url=https://www.ign.com/articles/steam-now-warns-customers-theyre-buying-a-license-not-a-game-before-they-continue-to-payment \|url-status=live \|archive-url=https://web.archive.org/web/20260321183855/https://www.ign.com/articles/steam-now-warns-customers-theyre-buying-a-license-not-a-game-before-they-continue-to-payment \|archive-date=21 Mar 2026 \|access-date=21 Mar 2026 \|website=IGN \|publisher=Ziff Davis, Inc.}}</ref>

	Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web \|last=Cox \|first=Matt \|date=5 Jun 2023 \|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law \|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|archive-url=https://web.archive.org/web/20230605141658/https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|archive-date=5 Jun 2023 \|publisher=Rock Paper Shotgun}}</ref>		Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web \|last=Cox \|first=Matt \|date=5 Jun 2023 \|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law \|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|archive-url=https://web.archive.org/web/20230605141658/https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|archive-date=5 Jun 2023 \|publisher=Rock Paper Shotgun}}</ref>

Bananabot: Added archive URLs for 1 citation(s) using CRWCitationBot

2026-02-23T08:03:54Z

Added archive URLs for 1 citation(s) using CRWCitationBot

← Older revision		Revision as of 08:03, 23 February 2026
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	In September 2024, [[Valve]] removed both the individual [[Forced arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024}}</ref>		In September 2024, [[Valve]] removed both the individual [[Forced arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024 \|archive-url=https://preservetube.com/watch?v=1f81qXxggo8 \|archive-date=23 Feb 2026}}</ref>

	==Implications==		==Implications==

Bythmusters: Started cargo

2026-01-26T15:57:19Z

Started cargo

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			{{IncidentCargo
			\|Company=Valve
			\|StartDate=2024
			\|EndDate=
			\|Status=
			\|ProductLine=
			\|Product=Steam
			\|ArticleType=Service
			\|Type=Arbitration
			\|Description=
			}}
	In September 2024, [[Valve]] removed both the individual [[Forced arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024}}</ref>		In September 2024, [[Valve]] removed both the individual [[Forced arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024}}</ref>

Trinity: Added archived reference link

2026-01-10T21:36:44Z

Added archived reference link

← Older revision		Revision as of 21:36, 10 January 2026
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	In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web \|title=Steam Changes Sale Terms Due to New Legislation \|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/ \|date=12 Oct 2024 \|last=Slinger \|first=Joby \|publisher=Zaman}}</ref>		In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web \|title=Steam Changes Sale Terms Due to New Legislation \|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/ \|date=12 Oct 2024 \|last=Slinger \|first=Joby \|publisher=Zaman}}</ref>

	Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web \|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law \|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|last~~=Cox \|first=Matt~~ \|date=5 Jun 2023 \|publisher=Rock Paper Shotgun}}</ref>		Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web \|last=Cox \|first=Matt \|date=5 Jun 2023 \|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law \|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|archive-url=https://web.archive.org/web/20230605141658/https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|archive-date=5 Jun 2023 \|publisher=Rock Paper Shotgun}}</ref>

	==References==		==References==

Sojourna at 04:03, 13 November 2025

2025-11-13T04:03:59Z

← Older revision		Revision as of 04:03, 13 November 2025
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	In September 2024, [[Valve]] removed both the individual [[Forced ~~Arbitration~~\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024}}</ref>		In September 2024, [[Valve]] removed both the individual [[Forced arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024}}</ref>

	==Implications==		==Implications==

Sojourna: Clean-up.

2025-11-13T04:03:22Z

Clean-up.

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	In September 2024, [[Valve]] removed both the individual [[Forced Arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/\|publisher=National Association of Consumer Advocates (NACA)\|title=Arbitration\|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/\|archive-date=1 Jan 2025\|access-date=17 Jan 2025\|url-status=live~~\|language=en~~}}</ref><ref>{{Cite web\|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991\|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/\|url-status=live\|archive-date=27 Sep 2024\|access-date=17 Jan 2025\|title=The Updated Steam Subscriber Agreement\|publisher=Steam~~\|format=press release~~}}</ref><ref>{{Cite web\|title=Steam Subscriber Agreement\|publisher=Steam\|url=https://store.steampowered.com/subscriber_agreement\|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/\|archive-date=28 Sep 2024\|access-date=17 Jan 2025\|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web\|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/\|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead\|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/\|archive-date=17 Dec 2024\|access-date=17 Jan 2025\|date=27 Sep 2024~~\|language=en~~\|url-status=live\|~~author~~=Jon ~~Brodkin~~\|publisher=Ars Technica}}</ref><ref>{{Cite web\|title=Steam altered the terms of the sale; you'll be happy they altered it further!\|url=https://www.youtube.com/watch?v=1f81qXxggo8\|publisher=YouTube\|~~format~~=~~video~~\|~~author~~=Louis ~~Rossmann~~\|date=27 Sep 2024~~\|language=en~~}}</ref>		In September 2024, [[Valve]] removed both the individual [[Forced Arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/ \|publisher=National Association of Consumer Advocates (NACA) \|title=Arbitration \|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ \|archive-date=1 Jan 2025 \|access-date=17 Jan 2025 \|url-status=live}}</ref><ref>{{Cite web \|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991 \|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ \|url-status=live \|archive-date=27 Sep 2024 \|access-date=17 Jan 2025 \|title=The Updated Steam Subscriber Agreement \|publisher=Steam}}</ref><ref>{{Cite web \|title=Steam Subscriber Agreement \|publisher=Steam \|url=https://store.steampowered.com/subscriber_agreement \|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ \|archive-date=28 Sep 2024 \|access-date=17 Jan 2025 \|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web \|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead \|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ \|archive-date=17 Dec 2024 \|access-date=17 Jan 2025 \|date=27 Sep 2024 \|url-status=live \|last=Brodkin \|first=Jon \|publisher=Ars Technica}}</ref><ref>{{Cite web \|title=Steam altered the terms of the sale; you'll be happy they altered it further! \|url=https://www.youtube.com/watch?v=1f81qXxggo8 \|publisher=[[YouTube]] \|last=Rossmann \|first=Louis \|date=27 Sep 2024}}</ref>

	==Implications==		==Implications==
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	===Related legislation===		===Related legislation===
	In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web\|title=Steam Changes Sale Terms Due to New Legislation\|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/\|date=12 Oct 2024\|~~author~~=Joby ~~Slinger~~\|publisher=Zaman~~\|format=article~~}}</ref>		In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web \|title=Steam Changes Sale Terms Due to New Legislation \|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/ \|date=12 Oct 2024 \|last=Slinger \|first=Joby \|publisher=Zaman}}</ref>

	Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web\|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law\|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law\|~~author~~=Matt ~~Cox~~\|date=5 Jun 2023\|publisher=Rock Paper Shotgun~~\|format=article~~}}</ref>		Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web \|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law \|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law \|last=Cox \|first=Matt \|date=5 Jun 2023 \|publisher=Rock Paper Shotgun}}</ref>

	==References==		==References==
	~~<references />~~		{{Reflist}}

	[[Category:Valve Corporation]]		[[Category:Valve Corporation]]
	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]
	[[Category:Positive incidents]]		[[Category:Positive incidents]]

Kostas: cahnge cat name

2025-03-10T12:54:14Z

cahnge cat name

← Older revision		Revision as of 12:54, 10 March 2025
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	[[Category:Valve Corporation]]		[[Category:Valve Corporation]]
	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]
	[[Category:~~Examples of positive consumer practices~~]]		[[Category:Positive incidents]]

Kostas: add temp category

2025-03-10T12:45:48Z

add temp category

← Older revision		Revision as of 12:45, 10 March 2025
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	[[Category:Valve Corporation]]		[[Category:Valve Corporation]]
	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]
			[[Category:Examples of positive consumer practices]]

InTransparencyWeTrust: improve references with additional information

2025-02-25T13:47:10Z

improve references with additional information

← Older revision		Revision as of 13:47, 25 February 2025
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	In September 2024, [[Valve]] removed both the individual [[Forced Arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>~~NACA's arbitration definition: [~~https://www.consumeradvocates.org/for-consumers/arbitration/ ~~https://www.consumeradvocates.org/for~~-~~consumers/arbitration/.] . [~~https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/ ~~Archived] from the original on~~ 1 ~~January,~~ 2025~~. Retrieved~~ 17 ~~January,~~ 2025.</ref><ref>https://store.steampowered.com/news/app/593110/view/4696781406111167991~~. [~~https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/ ~~Archived] from the original on~~ 27 ~~September,~~ 2024~~. Retrieved~~ 17 ~~January,~~ 2025.</ref><ref>Steam Subscriber Agreement: https://store.steampowered.com/subscriber_agreement~~. [~~https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/ ~~Archived] from the original on~~ 28 ~~September,~~ 2024~~. Retrieved~~ 17 ~~January,~~ 2025.</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>~~"Steam doesn’t want to pay arbitration fees, tells gamers to sue instead":~~ https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/~~. [~~https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/ ~~Archived] from the original on~~ 17 ~~December,~~ 2024~~. Retrieved~~ 17 ~~January,~~ 2025.</ref><ref>https://www.youtube.com/watch?v=1f81qXxggo8, Louis Rossmann</ref>		In September 2024, [[Valve]] removed both the individual [[Forced Arbitration\|binding arbitration]] requirements and class-action waiver from the [https://store.steampowered.com/subscriber_agreement Steam Subscriber Agreement].<ref>{{Cite web\|url=https://www.consumeradvocates.org/for-consumers/arbitration/\|publisher=National Association of Consumer Advocates (NACA)\|title=Arbitration\|archive-url=https://web.archive.org/web/20250101160116/https://www.consumeradvocates.org/for-consumers/arbitration/\|archive-date=1 Jan 2025\|access-date=17 Jan 2025\|url-status=live\|language=en}}</ref><ref>{{Cite web\|url=https://store.steampowered.com/news/app/593110/view/4696781406111167991\|archive-url=https://web.archive.org/web/20240927180120/https://store.steampowered.com/oldnews/\|url-status=live\|archive-date=27 Sep 2024\|access-date=17 Jan 2025\|title=The Updated Steam Subscriber Agreement\|publisher=Steam\|format=press release}}</ref><ref>{{Cite web\|title=Steam Subscriber Agreement\|publisher=Steam\|url=https://store.steampowered.com/subscriber_agreement\|archive-url=https://web.archive.org/web/20240928014938/https://store.steampowered.com/subscriber_agreement/\|archive-date=28 Sep 2024\|access-date=17 Jan 2025\|url-status=live}}</ref> That agreement is essentially [[Steam]]'s [[End-user license agreement]]. This was done because of a pending [https://storage.courtlistener.com/recap/gov.uscourts.wawd.337957/gov.uscourts.wawd.337957.1.0.pdf class-action lawsuit] wherein "the named Plaintiffs won binding decisions from arbitrators rendering Valve's arbitration provision unenforceable for both lack of notice and because it impermissibly seeks to bar public injunctive relief."<ref>{{Cite web\|url=https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/\|title=Steam doesn’t want to pay arbitration fees, tells gamers to sue instead\|archive-url=https://web.archive.org/web/20241217090450/https://arstechnica.com/tech-policy/2024/09/steam-doesnt-want-to-pay-arbitration-fees-tells-gamers-to-sue-instead/\|archive-date=17 Dec 2024\|access-date=17 Jan 2025\|date=27 Sep 2024\|language=en\|url-status=live\|author=Jon Brodkin\|publisher=Ars Technica}}</ref><ref>{{Cite web\|title=Steam altered the terms of the sale; you'll be happy they altered it further!\|url=https://www.youtube.com/watch?v=1f81qXxggo8\|publisher=YouTube\|format=video\|author=Louis Rossmann\|date=27 Sep 2024\|language=en}}</ref>

	==Implications==		==Implications==
	This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam.		This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam.

	=== Related legislation ===		===Related legislation===
	In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web\|title=Steam Changes Sale Terms Due to New Legislation\|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/}}</ref>		In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web\|title=Steam Changes Sale Terms Due to New Legislation\|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/\|date=12 Oct 2024\|author=Joby Slinger\|publisher=Zaman\|format=article}}</ref>

	Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web\|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law\|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law}}</ref>		Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web\|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law\|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law\|author=Matt Cox\|date=5 Jun 2023\|publisher=Rock Paper Shotgun\|format=article}}</ref>

	==References==		==References==

InTransparencyWeTrust: move contents from article on the same topic

2025-02-22T14:54:50Z

move contents from article on the same topic

← Older revision		Revision as of 14:54, 22 February 2025
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	This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam.		This restores consumer rights to both court litigation and class-action lawsuits, rather than being bound to forced arbitration, for resolving disputes with Steam.

	== References ==		=== Related legislation ===
			In response to evolving consumer protection laws, Steam has recently updated its sales terms to enhance transparency for users. Notably, following the enactment of California's AB 2426 law, which mandates that digital storefronts clearly indicate when a user is purchasing a license rather than owning a product outright, Steam has added a notification beneath the 'Continue to Payment' button. This notice informs customers that purchasing a game grants them a license, not full ownership.<ref>{{Cite web\|title=Steam Changes Sale Terms Due to New Legislation\|url=https://zaman.co.at/en/news/steam-changes-sale-terms-due-to-new-legislation/1105377/}}</ref>

			Additionally, to comply with the European Union's Omnibus Directive, Steam now displays the lowest price a game has been offered at in the past 30 days to EU users. This measure aims to prevent misleading discount practices, ensuring that consumers are aware of a product's recent pricing history.<ref>{{Cite web\|title=Steam starts showing EU citizens a game's lowest price from the last 30 days to comply with new law\|url=https://www.rockpapershotgun.com/steam-starts-showing-eu-citizens-a-games-lowest-price-from-the-last-30-days-to-comply-with-new-law}}</ref>

			==References==
	<references />		<references />
	[[Category:Valve Corporation]]		[[Category:Valve Corporation]]
	[[Category:Articles based on videos]]		[[Category:Articles based on videos]]