Vodafone disables IPv4 support on mobile broadband network - Revision history

Andrew V: /* References */

2026-04-14T15:19:25Z

References

← Older revision		Revision as of 15:19, 14 April 2026
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	==Background==		==Background==
	Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>~~WhistleOut, "Who has the best mobile~~ coverage~~?",~~ https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage ([http://web.archive.org/web/20251111012308/https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage Archived])</ref>		Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>{{Cite web \|last=Wiwatowska \|first=Anula \|date=2025-04-17 \|title=Best coverage Australia: Telstra vs. Optus vs. Vodafone \|url=https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage \|url-status=live \|website=[[WhistleOut]]}}([http://web.archive.org/web/20251111012308/https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage Archived])</ref>

	==Incident==		==Incident==
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	<nowiki>Smart Media:* Various legacy Smart TV platforms and older IoT hardware.</nowiki>		<nowiki>Smart Media:* Various legacy Smart TV platforms and older IoT hardware.</nowiki>

	This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>~~Whirlpool Forums, "~~Vodafone ~~IPv6,"~~ https://forums.whirlpool.net.au/~~archive~~/~~2770930~~ ([http://web.archive.org/web/20241126195309/https://forums.whirlpool.net.au/archive/2770930 Archived])</ref>		This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>{{Cite web \|title=IPv6 on Vodafone Mobile \|url=https://forums.whirlpool.net.au/thread/31wv07m3 \|url-status=live \|website=[[Whirlpool Forums]]}}([http://web.archive.org/web/20241126195309/https://forums.whirlpool.net.au/archive/2770930 Archived])</ref>

	==Vodafone's response==		==Vodafone's response==
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	<nowiki>APN Modification:* Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).</nowiki>		<nowiki>APN Modification:* Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).</nowiki>
	<nowiki>Layer 3 Translation:* Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.</nowiki>		<nowiki>Layer 3 Translation:* Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.</nowiki>
	<nowiki>VPN Tunnels:* Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. </nowiki><ref>~~Cisco Troubleshooting, "Understanding Nat64"~~ https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html ([http://web.archive.org/web/20251201212406/https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html Archived])</ref>		<nowiki>VPN Tunnels:* Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. </nowiki><ref>{{Cite web \|date=2023-11-02 \|title=Understand and Configure NAT64 \|url=https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html \|url-status=live \|website=[[Cisco]]}} ([http://web.archive.org/web/20251201212406/https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html Archived])</ref>

Mr Pollo at 15:19, 6 March 2026

2026-03-06T15:19:42Z

← Older revision		Revision as of 15:19, 6 March 2026
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	{{reflist}}		{{reflist}}

	~~{{Ph-I-C}}~~		[[Category:Vodafone]]
			[[Category:2025 incidents]]

Bananabot: Added archive URLs for 3 citation(s) using CRWCitationBot

2026-02-23T08:11:07Z

Added archive URLs for 3 citation(s) using CRWCitationBot

← Older revision		Revision as of 08:11, 23 February 2026
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	==Background==		==Background==
	Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>WhistleOut, "Who has the best mobile coverage?", https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage</ref>		Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>WhistleOut, "Who has the best mobile coverage?", https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage ([http://web.archive.org/web/20251111012308/https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage Archived])</ref>

	==Incident==		==Incident==
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	<nowiki>Smart Media:* Various legacy Smart TV platforms and older IoT hardware.</nowiki>		<nowiki>Smart Media:* Various legacy Smart TV platforms and older IoT hardware.</nowiki>

	This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref>		This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930 ([http://web.archive.org/web/20241126195309/https://forums.whirlpool.net.au/archive/2770930 Archived])</ref>

	==Vodafone's response==		==Vodafone's response==
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	<nowiki>APN Modification:* Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).</nowiki>		<nowiki>APN Modification:* Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).</nowiki>
	<nowiki>Layer 3 Translation:* Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.</nowiki>		<nowiki>Layer 3 Translation:* Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.</nowiki>
	<nowiki>VPN Tunnels:* Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. </nowiki><ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html </ref>		<nowiki>VPN Tunnels:* Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. </nowiki><ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html ([http://web.archive.org/web/20251201212406/https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html Archived])</ref>

Notsure at 11:35, 7 February 2026

2026-02-07T11:35:43Z

← Older revision		Revision as of 11:35, 7 February 2026
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	{{~~stub notice~~}}		{{StubNotice}}

Notsure at 11:35, 7 February 2026

2026-02-07T11:35:07Z

← Older revision		Revision as of 11:35, 7 February 2026
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	~~<nowiki>~~{{~~IncidentCargo~~		{{stub notice}}
	~~\|Company=Vodafone, Telstra, Optus~~
	~~\|StartDate=2025-06-01~~
	~~\|Status=Active~~
	~~\|Product=Mobile Broadband~~
	~~\|ArticleType=Service~~
	~~\|Type=Discontinued Support~~
	~~\|Description=Vodafone removed ipv4 on mobile broadband networks stoping older devices connecting to the internet}</nowiki>~~

	==Background==		==Background==

Notsure at 11:02, 7 February 2026

2026-02-07T11:02:57Z

← Older revision		Revision as of 11:02, 7 February 2026
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	\|ArticleType=Service		\|ArticleType=Service
	\|Type=Discontinued Support		\|Type=Discontinued Support
	\|Description=Vodafone ~~has dropped support for~~ ipv4 on mobile broadband networks~~, this stops~~ older devices connecting to the internet ~~on their mobile broadband network}~~}</nowiki>		\|Description=Vodafone removed ipv4 on mobile broadband networks stoping older devices connecting to the internet}</nowiki>

	==Background==		==Background==

Notsure: hopefully fixed formating

2026-02-07T11:00:44Z

hopefully fixed formating

← Older revision		Revision as of 11:00, 7 February 2026
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	{{IncidentCargo		<nowiki>{{IncidentCargo
	\|Company=Vodafone, Telstra, Optus		\|Company=Vodafone, Telstra, Optus
	\|StartDate=2025-06-01		\|StartDate=2025-06-01
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	\|ArticleType=Service		\|ArticleType=Service
	\|Type=Discontinued Support		\|Type=Discontinued Support
	\|Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network		\|Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network}}</nowiki>

	==Background==		==Background==
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	Testing conducted by a consumer advocate, author of this article confirmed that the following devices fail to negotiate a connection when behind a Vodafone 4G/5G gateway:		Testing conducted by a consumer advocate, author of this article confirmed that the following devices fail to negotiate a connection when behind a Vodafone 4G/5G gateway:
	* Gaming Consoles: PlayStation 4 and Nintendo Switch (specifically affecting connection to Nintendo store ).		<nowiki>Gaming Consoles:* PlayStation 4 and Nintendo Switch (specifically affecting connection to Nintendo store ).</nowiki>
	* Smart Media: Various legacy Smart TV platforms and older IoT hardware.		<nowiki>Smart Media:* Various legacy Smart TV platforms and older IoT hardware.</nowiki>

	This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref>		This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref>
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	==Possible Resolutions==		==Possible Resolutions==
	Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices:		Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices:
	* APN Modification: Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).		<nowiki>APN Modification:* Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).</nowiki>
	* Layer 3 Translation: Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.		<nowiki>Layer 3 Translation:* Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.</nowiki>
	* VPN Tunnels: Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. <ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html </ref>		<nowiki>VPN Tunnels:* Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. </nowiki><ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html </ref>

Notsure at 10:59, 7 February 2026

2026-02-07T10:59:48Z

← Older revision		Revision as of 10:59, 7 February 2026
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	\|Type=Discontinued Support		\|Type=Discontinued Support
	\|Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network		\|Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network
	}}
	~~{{Ph-I-Int}}~~
	==Background==		==Background==
	Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>WhistleOut, "Who has the best mobile coverage?", https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage</ref>		Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>WhistleOut, "Who has the best mobile coverage?", https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage</ref>

	==[Incident]==		==Incident==
	As of June 2025, Vodafone has moved to deprecate native IPv4 addressing on its mobile broadband APNs. While modern smartphones and PC operating systems utilize dual-stack or transition mechanisms (like DNS64/NAT64) to maintain connectivity, many legacy devices lack the internal protocol stack to communicate over an IPv6-only network.		As of June 2025, Vodafone has moved to deprecate native IPv4 addressing on its mobile broadband APNs. While modern smartphones and PC operating systems utilize dual-stack or transition mechanisms (like DNS64/NAT64) to maintain connectivity, many legacy devices lack the internal protocol stack to communicate over an IPv6-only network.

Line 21:		Line 20:
	This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref>		This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref>

	===Vodafone's response===		==Vodafone's response==
	Vodafone technical support has stated that the removal of native IPv4 is a necessary step due to the global exhaustion of IPv4 addresses. Support representatives have indicated that IPv4 is considered a legacy protocol and suggested that competitors such as Telstra and Optus are moving toward similar IPv6-primary architectures.<ref>Direct correspondence with Vodafone Technical Support, June 2025</ref>		Vodafone technical support has stated that the removal of native IPv4 is a necessary step due to the global exhaustion of IPv4 addresses. Support representatives have indicated that IPv4 is considered a legacy protocol and suggested that competitors such as Telstra and Optus are moving toward similar IPv6-primary architectures.<ref>Direct correspondence with Vodafone Technical Support, June 2025</ref>


	~~==[Possible resolutions]==~~
	==Possible Resolutions==		==Possible Resolutions==
	Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices:		Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices:
	* APN Modification: Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).		* APN Modification: Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).
	* Layer 3 Translation: Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.		* Layer 3 Translation: Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.
	* VPN Tunnels: Using a router-level VPN that provides a consistent IPv4 endpoint for the local network.		* VPN Tunnels: Using a router-level VPN that provides a consistent IPv4 endpoint for the local network. <ref>Cisco Troubleshooting, "Understanding Nat64" https://www.cisco.com/c/en/us/support/docs/ip/network-address-translation-nat/217208-understanding-nat64-and-its-configuratio.html </ref>

Notsure at 10:49, 7 February 2026

2026-02-07T10:49:56Z

← Older revision		Revision as of 10:49, 7 February 2026
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	\|ArticleType=Service		\|ArticleType=Service
	\|Type=Discontinued Support		\|Type=Discontinued Support
	\|Description=Vodafone ~~had~~ dropped support for ipv4 on mobile broadband networks, this ~~means that~~ devices ~~or software using~~ the ~~older protocol experience connection~~		\|Description=Vodafone has dropped support for ipv4 on mobile broadband networks, this stops older devices connecting to the internet on their mobile broadband network
	}}		}}
	{{Ph-I-Int}}		{{Ph-I-Int}}
	==Background==		==Background==
	~~{{Ph~~-I-~~B}}~~		Vodafone Australia is a major telecommunications provider offering cellular data services via SIM-based mobile plans and fixed-wireless 4G/5G routers. Historically, Vodafone has positioned itself as a value-driven competitor to Telstra and Optus, often trading lower price points for a more condensed geographic coverage footprint.<ref>WhistleOut, "Who has the best mobile coverage?", https://www.whistleout.com.au/MobilePhones/Guides/who-has-the-best-mobile-coverage</ref>

	==[Incident]==		==[Incident]==
	~~{{Ph~~-I-~~I}}~~		As of June 2025, Vodafone has moved to deprecate native IPv4 addressing on its mobile broadband APNs. While modern smartphones and PC operating systems utilize dual-stack or transition mechanisms (like DNS64/NAT64) to maintain connectivity, many legacy devices lack the internal protocol stack to communicate over an IPv6-only network.

	~~===[Company]'s response===~~		Testing conducted by a consumer advocate, author of this article confirmed that the following devices fail to negotiate a connection when behind a Vodafone 4G/5G gateway:
	~~{{Ph-I-ComR}}~~		* Gaming Consoles: PlayStation 4 and Nintendo Switch (specifically affecting connection to Nintendo store ).
			* Smart Media: Various legacy Smart TV platforms and older IoT hardware.

			This follows a long-standing history of inconsistent IPv4/IPv6 implementation within Vodafone's infrastructure, which has previously caused routing issues for Australian consumers.<ref>Whirlpool Forums, "Vodafone IPv6," https://forums.whirlpool.net.au/archive/2770930</ref>

	==~~Lawsuit~~==		===Vodafone's response===
	~~{{Ph-I~~-~~L}}~~		Vodafone technical support has stated that the removal of native IPv4 is a necessary step due to the global exhaustion of IPv4 addresses. Support representatives have indicated that IPv4 is considered a legacy protocol and suggested that competitors such as Telstra and Optus are moving toward similar IPv6-primary architectures.<ref>Direct correspondence with Vodafone Technical Support, June 2025</ref>


	==~~Consumer response~~==		==[Possible resolutions]==
	~~{{Ph~~-I-~~ConR}}~~		==Possible Resolutions==
			Affected consumers may attempt the following workarounds to restore connectivity for non-IPv6 devices:
			* APN Modification: Manually forcing the APN protocol to "IPv4" in router settings (though this is increasingly being blocked at the network level).
			* Layer 3 Translation: Utilizing a Cisco router, Adaptive Security Appliance (ASA), or a Linux-based gateway to perform Network Address Translation (NAT) or tunneling.
			* VPN Tunnels: Using a router-level VPN that provides a consistent IPv4 endpoint for the local network.

Notsure: Vodafone stops older devices connecting to the internet

2026-02-07T09:45:20Z

Vodafone stops older devices connecting to the internet

New page

{{IncidentCargo
|Company=Vodafone, Telstra, Optus
|StartDate=2025-06-01
|Status=Active
|Product=Mobile Broadband
|ArticleType=Service
|Type=Discontinued Support
|Description=Vodafone had dropped support for ipv4 on mobile broadband networks, this means that devices or software using the older protocol experience connection
}}
{{Ph-I-Int}}
==Background==
{{Ph-I-B}}

==[Incident]==
{{Ph-I-I}}

===[Company]'s response===
{{Ph-I-ComR}}

==Lawsuit==
{{Ph-I-L}}

==Consumer response==
{{Ph-I-ConR}}

==References==
{{reflist}}

{{Ph-I-C}}