Wyze - Revision history

Sojourna at 02:48, 5 May 2026

2026-05-05T02:48:44Z

← Older revision		Revision as of 02:48, 5 May 2026
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	{{CompanyCargo		{{CompanyCargo
	~~\|Description=American technology company known for smart home devices.~~
	\|Founded=2017		\|Founded=2017
	\|Industry=Technology		\|Industry=Technology
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	\|Type=Private		\|Type=Private
	\|Website=https://wyze.com/		\|Website=https://wyze.com/
			\|Description=American technology company known for smart home devices.
	}}		}}

	'''{{Wplink\|Wyze Labs\|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on 19 July 2017. It specializes in smart home products and wireless cameras.		'''{{Wplink\|Wyze Labs\|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on 19 July 2017. It specializes in smart home products and wireless cameras.

	==Consumer impact summary==		==Consumer impact summary==
	{{Ph-C-CIS}}		{{Ph-C-CIS}}

	===Terms of use===		===Terms of use===
	*Wyze's [[terms of service]] include [[forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|archive-url=https://web.archive.org/web/20250120114344/https://www.wyze.com/policies/terms-of-service#l \|archive-date=20 Jan 2025 \|access-date=15 Mar 2025 \|website=Wyze}}</ref>		*Wyze's [[terms of service]] include [[forced arbitration]], and a waiver of {{Wplink\|class action}} and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|archive-url=https://web.archive.org/web/20250120114344/https://www.wyze.com/policies/terms-of-service#l \|archive-date=20 Jan 2025 \|access-date=15 Mar 2025 \|website=Wyze}}</ref>
	*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.		*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.
	*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.		*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.

	==Incidents==		==Incidents==
			This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}\|{{PAGENAME}} category]].

	===Security-camera breach===		===Security-camera breach===
	On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners because of security failures.		On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners because of security failures.
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	\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.		\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.

	=== Product ~~Abandonment~~ ===		===Product abandonment===
	Wyze has regular product updates with new lines getting launched and old lines retired. Their standard warranty is 18 months for products purchased after January, 2026. They commit to no additional support and no further repair service is offered once beyond that warranty, paid or otherwise. <ref>{{Cite web \|date=2025-05-12 \|title=Returns & Warranty Policy \|url=https://support.wyze.com/hc/en-us/articles/360032077272-Returns-Warranty-Policy \|url-status=live \|archive-url=https://web.archive.org/web/20260403111635/https://support.wyze.com/hc/en-us/articles/360032077272-Returns-Warranty-Policy \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze}}</ref> When a product is abandoned, Wyze may not retain any inventory or offer any support for that product. For example, users reported the Wyze Lock was discontinued some time before 2025<ref>{{Cite web \|date=2025-07-31 \|title=Has the Wyze Lock Been Discountinued \|url=https://forums.wyze.com/t/has-the-wyze-lock-been-discountinued/335164 \|url-status=live \|archive-url=https://web.archive.org/web/20251207011255/https://forums.wyze.com/t/has-the-wyze-lock-been-discountinued/335164 \|archive-date=2025-12-07 \|access-date=2026-04-08 \|website=Wyze Forums}}</ref> (Wyze still does not include it on their official End of Life page, which has not been updated since 2021 as of writing<ref>{{Cite web \|date=2021-10-26 \|title=Wyze End of Life Policy \|url=https://www.wyze.com/pages/end-of-life-policy \|url-status=live \|archive-url=https://web.archive.org/web/20260403030239/https://www.wyze.com/pages/end-of-life-policy \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze}}</ref>) and replacement gateways, necessary to use all lock features, were reported as already unavailable for more than 7 months that same year<ref>{{Cite web \|date=2025-12-28 \|title=Wyze Door Lock Gateway - Unavailable for 7 months \|url=https://forums.wyze.com/t/wyze-door-lock-gateway-unavailable-for-7-months/339835 \|url-status=live \|archive-url=https://web.archive.org/web/20260118074712/https://forums.wyze.com/t/wyze-door-lock-gateway-unavailable-for-7-months/339835 \|archive-date=2026-01-18 \|access-date=2026-04-08 \|website=Wyze Forums}}</ref>. While gateways were a fairly inexpensive replacement part when available (kits including this gateway were originally stocked for just $20<ref>{{Cite web \|title=Wyze Lock Replacement Part Kit \|url=https://www.wyze.com/products/wyze-lock-replacement-part-kit?variant=44236627869858 \|url-status=live \|archive-url=https://web.archive.org/web/20260403204747/https://www.wyze.com/products/wyze-lock-replacement-part-kit?variant=44236627869858 \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze Store}}</ref>), Wyze has not stocked this part in over a year and thus otherwise-working lock sets have permanently disabled features.		Wyze has regular product updates with new lines getting launched and old lines retired. Their standard warranty is 18 months for products purchased after January, 2026. They commit to no additional support and no further repair service is offered once beyond that warranty, paid or otherwise. <ref>{{Cite web \|date=2025-05-12 \|title=Returns & Warranty Policy \|url=https://support.wyze.com/hc/en-us/articles/360032077272-Returns-Warranty-Policy \|url-status=live \|archive-url=https://web.archive.org/web/20260403111635/https://support.wyze.com/hc/en-us/articles/360032077272-Returns-Warranty-Policy \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze}}</ref> When a product is abandoned, Wyze may not retain any inventory or offer any support for that product. For example, users reported the Wyze Lock was discontinued some time before 2025<ref>{{Cite web \|date=2025-07-31 \|title=Has the Wyze Lock Been Discountinued \|url=https://forums.wyze.com/t/has-the-wyze-lock-been-discountinued/335164 \|url-status=live \|archive-url=https://web.archive.org/web/20251207011255/https://forums.wyze.com/t/has-the-wyze-lock-been-discountinued/335164 \|archive-date=2025-12-07 \|access-date=2026-04-08 \|website=Wyze Forums}}</ref> (Wyze still does not include it on their official End of Life page, which has not been updated since 2021 as of writing<ref>{{Cite web \|date=2021-10-26 \|title=Wyze End of Life Policy \|url=https://www.wyze.com/pages/end-of-life-policy \|url-status=live \|archive-url=https://web.archive.org/web/20260403030239/https://www.wyze.com/pages/end-of-life-policy \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze}}</ref>) and replacement gateways, necessary to use all lock features, were reported as already unavailable for more than 7 months that same year<ref>{{Cite web \|date=2025-12-28 \|title=Wyze Door Lock Gateway - Unavailable for 7 months \|url=https://forums.wyze.com/t/wyze-door-lock-gateway-unavailable-for-7-months/339835 \|url-status=live \|archive-url=https://web.archive.org/web/20260118074712/https://forums.wyze.com/t/wyze-door-lock-gateway-unavailable-for-7-months/339835 \|archive-date=2026-01-18 \|access-date=2026-04-08 \|website=Wyze Forums}}</ref>. While gateways were a fairly inexpensive replacement part when available (kits including this gateway were originally stocked for just $20<ref>{{Cite web \|title=Wyze Lock Replacement Part Kit \|url=https://www.wyze.com/products/wyze-lock-replacement-part-kit?variant=44236627869858 \|url-status=live \|archive-url=https://web.archive.org/web/20260403204747/https://www.wyze.com/products/wyze-lock-replacement-part-kit?variant=44236627869858 \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze Store}}</ref>), Wyze has not stocked this part in over a year and thus otherwise-working lock sets have permanently disabled features.

Mw: Added section describing their product abandonment behavior based on my experience with the Wyze Lock.

2026-04-09T01:47:42Z

Added section describing their product abandonment behavior based on my experience with the Wyze Lock.

← Older revision		Revision as of 01:47, 9 April 2026
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	Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|author= \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|website=Wyze		Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|author= \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|website=Wyze
	\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.		\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.

			=== Product Abandonment ===
			Wyze has regular product updates with new lines getting launched and old lines retired. Their standard warranty is 18 months for products purchased after January, 2026. They commit to no additional support and no further repair service is offered once beyond that warranty, paid or otherwise. <ref>{{Cite web \|date=2025-05-12 \|title=Returns & Warranty Policy \|url=https://support.wyze.com/hc/en-us/articles/360032077272-Returns-Warranty-Policy \|url-status=live \|archive-url=https://web.archive.org/web/20260403111635/https://support.wyze.com/hc/en-us/articles/360032077272-Returns-Warranty-Policy \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze}}</ref> When a product is abandoned, Wyze may not retain any inventory or offer any support for that product. For example, users reported the Wyze Lock was discontinued some time before 2025<ref>{{Cite web \|date=2025-07-31 \|title=Has the Wyze Lock Been Discountinued \|url=https://forums.wyze.com/t/has-the-wyze-lock-been-discountinued/335164 \|url-status=live \|archive-url=https://web.archive.org/web/20251207011255/https://forums.wyze.com/t/has-the-wyze-lock-been-discountinued/335164 \|archive-date=2025-12-07 \|access-date=2026-04-08 \|website=Wyze Forums}}</ref> (Wyze still does not include it on their official End of Life page, which has not been updated since 2021 as of writing<ref>{{Cite web \|date=2021-10-26 \|title=Wyze End of Life Policy \|url=https://www.wyze.com/pages/end-of-life-policy \|url-status=live \|archive-url=https://web.archive.org/web/20260403030239/https://www.wyze.com/pages/end-of-life-policy \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze}}</ref>) and replacement gateways, necessary to use all lock features, were reported as already unavailable for more than 7 months that same year<ref>{{Cite web \|date=2025-12-28 \|title=Wyze Door Lock Gateway - Unavailable for 7 months \|url=https://forums.wyze.com/t/wyze-door-lock-gateway-unavailable-for-7-months/339835 \|url-status=live \|archive-url=https://web.archive.org/web/20260118074712/https://forums.wyze.com/t/wyze-door-lock-gateway-unavailable-for-7-months/339835 \|archive-date=2026-01-18 \|access-date=2026-04-08 \|website=Wyze Forums}}</ref>. While gateways were a fairly inexpensive replacement part when available (kits including this gateway were originally stocked for just $20<ref>{{Cite web \|title=Wyze Lock Replacement Part Kit \|url=https://www.wyze.com/products/wyze-lock-replacement-part-kit?variant=44236627869858 \|url-status=live \|archive-url=https://web.archive.org/web/20260403204747/https://www.wyze.com/products/wyze-lock-replacement-part-kit?variant=44236627869858 \|archive-date=2026-04-03 \|access-date=2026-04-08 \|website=Wyze Store}}</ref>), Wyze has not stocked this part in over a year and thus otherwise-working lock sets have permanently disabled features.

	==Products==		==Products==

Bananabot: Re-archived 2 citation(s) from archive.today to web.archive.org using CRWCitationBot

2026-02-22T23:29:46Z

Re-archived 2 citation(s) from archive.today to web.archive.org using CRWCitationBot

← Older revision		Revision as of 23:29, 22 February 2026
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	On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners because of security failures.		On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners because of security failures.

	In early September 2023, many users of Wyze security cameras reported being able to see the feeds of cameras that were not their own. A Wyze spokesperson reported this was because of a "web caching issue and [had been] resolved". Users throughout social-media platforms such as [[Twitter]] and [[Reddit]] reported this issue, and within 30 minutes the camera-view portal was shut down.<ref name=":0">{{Cite web \|last=Peters \|first=Jay \|title=Your Wyze webcam might have let other owners peek into your house \|url=https://www.theverge.com/2023/9/8/23865255/wyze-security-camera-feeds-web-view-issue \|website=The Verge \|date=9 Sep 2023 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://~~archive~~.ph/~~dnA5F~~ \|archive-date=~~9 Sep 2023~~}}</ref>		In early September 2023, many users of Wyze security cameras reported being able to see the feeds of cameras that were not their own. A Wyze spokesperson reported this was because of a "web caching issue and [had been] resolved". Users throughout social-media platforms such as [[Twitter]] and [[Reddit]] reported this issue, and within 30 minutes the camera-view portal was shut down.<ref name=":0">{{Cite web \|last=Peters \|first=Jay \|title=Your Wyze webcam might have let other owners peek into your house \|url=https://www.theverge.com/2023/9/8/23865255/wyze-security-camera-feeds-web-view-issue \|website=The Verge \|date=9 Sep 2023 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=http://web.archive.org/web/20260219050147/https://www.theverge.com/2023/9/8/23865255/wyze-security-camera-feeds-web-view-issue \|archive-date=19 Feb 2026}}</ref>

	In late February 2024, after bringing servers back from a company outage, about 13,000 users<ref name=":1">{{Cite web \|author=H3H3ather \|title=I was watched by someone \|url=https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|website=[[Reddit]] \|date=19 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20240220000255/https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive-date=20 Feb 2024}}</ref> were able to view thumbnails from another user's cameras, with about 1,500<ref name=":1" /> being able to view the video.<ref>{{Cite web \|last=Rossmann \|first=Louis \|title=Wyze cameras let other people view her home: why cloud security is an oxymoron		In late February 2024, after bringing servers back from a company outage, about 13,000 users<ref name=":1">{{Cite web \|author=H3H3ather \|title=I was watched by someone \|url=https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|website=[[Reddit]] \|date=19 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20240220000255/https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive-date=20 Feb 2024}}</ref> were able to view thumbnails from another user's cameras, with about 1,500<ref name=":1" /> being able to view the video.<ref>{{Cite web \|last=Rossmann \|first=Louis \|title=Wyze cameras let other people view her home: why cloud security is an oxymoron
	\|url=https://www.youtube.com/watch?v=RkZl7FBipXA \|website=[[YouTube]] \|date=28 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20240228155815/https://www.youtube.com/watch?v=RkZl7FBipXA \|archive-date=28 Feb 2024}}</ref><ref>{{Cite web \|last=Valinsky \|first=Jordan \|title=About 13,000 home security customers were shown someone else’s home		\|url=https://www.youtube.com/watch?v=RkZl7FBipXA \|website=[[YouTube]] \|date=28 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20240228155815/https://www.youtube.com/watch?v=RkZl7FBipXA \|archive-date=28 Feb 2024}}</ref><ref>{{Cite web \|last=Valinsky \|first=Jordan \|title=About 13,000 home security customers were shown someone else’s home
	\|url=https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html \|website=CNN \|date=20 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://~~archive~~.ph/~~4VLnI~~ \|archive-date=~~20 Feb 2024~~}}</ref>		\|url=https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html \|website=CNN \|date=20 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=http://web.archive.org/web/20251102162505/https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html \|archive-date=2 Nov 2025}}</ref>

	====Implications====		====Implications====

Sojourna at 22:40, 14 February 2026

2026-02-14T22:40:32Z

← Older revision		Revision as of 22:40, 14 February 2026
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	Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|author= \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|website=Wyze		Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|author= \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|website=Wyze
	\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.		\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.

			==Products==
			{{Ph-C-P}}

	==References==		==References==

Sojourna: Clean-up.

2026-02-14T22:39:57Z

Clean-up.

← Older revision		Revision as of 22:39, 14 February 2026
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	\|Website=https://wyze.com/		\|Website=https://wyze.com/
	}}		}}
	'''{{Wplink\|Wyze Labs\|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on July ~~19,~~ 2017. It specializes in smart home products and wireless cameras.		'''{{Wplink\|Wyze Labs\|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on 19 July 2017. It specializes in smart home products and wireless cameras.

	==~~Security~~-~~camera breach~~==		==Consumer impact summary==
	===~~Incident~~===		{{Ph-C-CIS}}
	~~On two separate occasions from September 2023 to February 2024,~~ Wyze ~~personal security cameras were able~~ to ~~be accessed by other owners, because of security failures~~.		===Terms of use===
			*Wyze's [[terms of service]] include [[forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|archive-url=https://web.archive.org/web/20250120114344/https://www.wyze.com/policies/terms-of-service#l \|archive-date=20 Jan 2025 \|access-date=15 Mar 2025 \|website=Wyze}}</ref>
			*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.
			*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.

	~~In early~~ September 2023, ~~many users of~~ Wyze security cameras ~~reported being~~ able to ~~see the feeds of cameras that were not their own. A Wyze spokesperson reported this was~~ because of a "web caching issue and [had been] resolved". Users throughout social-media platforms such as [[Twitter]] and [[Reddit]] reported this issue, and within 30 minutes, the camera-view portal was shut down.<ref name=":0">{{Cite web \|last=Peters \|first=Jay \|date=9 Sep 2023 \|title=Your Wyze webcam might have let other owners peek into your house \|url=https://www.theverge.com/2023/9/8/23865255/wyze-security~~-camera-feeds-web-view-issue \|archive-url=https://archive~~.~~ph/dnA5F \|archive-date=9 Sep 2023 \|access-date=15 Mar 2025 \|website=The Verge}}</ref>~~		==Incidents==
			===Security-camera breach===
			On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners because of security failures.

	In ~~late February 2024~~, ~~after bringing servers back from~~ a ~~company outage, about 13,000 users<ref name=~~":1"~~>{{Cite web \|last=@u/H3H3ather \|date=19 Feb 2024 \|title=I was watched by someone \|url=https://www~~.~~reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive~~-~~url=https://web.archive.org/web/20240220000255/https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive-date=20 Feb 2024 \|access~~-~~date=15 Mar 2025 \|via=Reddit}}</ref> were able to~~ view ~~thumbnails from another user's cameras, with about 1,500~~<ref name=":1" ~~/> being able to view the video.<ref~~>{{Cite web \|last=~~Rossmann~~ \|first=~~Louis \|date=28 Feb 2024~~ \|title=Wyze ~~cameras~~ let other ~~people view her home: why cloud security is an oxymoron~~ \|url=https://www.~~youtube~~.com/~~watch?v=RkZl7FBipXA \|archive-url=https:~~//~~web.archive.org~~/web~~/20240228155815/https://www.youtube.com/watch?v~~=~~RkZl7FBipXA~~ \|~~archive-~~date=~~28 Feb 2024~~ \|access-date=15 Mar 2025 ~~\|via=YouTube}}</ref><ref>{{Cite web \|last=Valinsky \|first=Jordan \|date=20 Feb 2024 \|title=About 13,000 home security customers were shown someone else’s home~~ \|url=~~https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html~~ \|archive-url=https://archive.ph/~~4VLnI~~ \|archive-date=~~20 Feb 2024 \|access-date=15 Mar 2025 \|website=CNN~~}}</ref>		In early September 2023, many users of Wyze security cameras reported being able to see the feeds of cameras that were not their own. A Wyze spokesperson reported this was because of a "web caching issue and [had been] resolved". Users throughout social-media platforms such as [[Twitter]] and [[Reddit]] reported this issue, and within 30 minutes the camera-view portal was shut down.<ref name=":0">{{Cite web \|last=Peters \|first=Jay \|title=Your Wyze webcam might have let other owners peek into your house \|url=https://www.theverge.com/2023/9/8/23865255/wyze-security-camera-feeds-web-view-issue \|website=The Verge \|date=9 Sep 2023 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://archive.ph/dnA5F \|archive-date=9 Sep 2023}}</ref>

	===~~Implications~~===		In late February 2024, after bringing servers back from a company outage, about 13,000 users<ref name=":1">{{Cite web \|author=H3H3ather \|title=I was watched by someone \|url=https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|website=[[Reddit]] \|date=19 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20240220000255/https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive-date=20 Feb 2024}}</ref> were able to view thumbnails from another user's cameras, with about 1,500<ref name=":1" /> being able to view the video.<ref>{{Cite web \|last=Rossmann \|first=Louis \|title=Wyze cameras let other people view her home: why cloud security is an oxymoron
	~~Security cameras are a tool used by those looking for companies to make resources to protect them~~. ~~These incidents show Wyze security cameras did not have the capabilities~~ to ~~protect their users. ''The Verge'~~' ~~reported that Wyze was aware of security flaws in the WyzeCam v1~~ cameras ~~for more than four years~~, ~~but discontinued the product rather than fixing the issue.~~<ref name=":0" /> ~~Discontinuing~~ the ~~product did not help those who already own the product~~, ~~and it is the nature of cloud cameras that the consumer must be able to trust companies to deliver proper~~ security ~~patches to protect their private information~~.		\|url=https://www.youtube.com/watch?v=RkZl7FBipXA \|website=[[YouTube]] \|date=28 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20240228155815/https://www.youtube.com/watch?v=RkZl7FBipXA \|archive-date=28 Feb 2024}}</ref><ref>{{Cite web \|last=Valinsky \|first=Jordan \|title=About 13,000 home security customers were shown someone else’s home
			\|url=https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html \|website=CNN \|date=20 Feb 2024 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://archive.ph/4VLnI \|archive-date=20 Feb 2024}}</ref>

	==~~Bait-and-switch behavior~~==		====Implications====
	~~When Wyze and Wyze v2~~ cameras ~~were popularized in 2018 and before, they were sold under the premise that 24-hour recording or infinitely long video clips~~ are a ~~subscription add-on, but that short video clips would be included~~ for ~~free using~~ their ~~cloud service~~. ~~Sometime between 2020 and 2022,~~ Wyze ~~[[Retroactively amended purchase\|changed its policy]], charging a subscription~~ of ~~$1.99 per camera~~ for the ~~video-clip service~~.<ref~~>{{Cite web \|last=amarryat \|date=17 Mar 2022 \|title~~=~~Bait and switch \|url=https~~:/~~/forums.wyze.com/t/bait-~~and~~-switch/221810 \|archive-url=https://web~~.~~archive.org/web/20221126213538/https://forums.wyze.com/t/bait-and-switch/221810 \|archive-date=26 Nov 2022 \|access-date=15 Mar 2025 \|via=Wyze Forum}}</ref>~~		Security cameras are a tool used by those looking for companies to make resources to protect them. These incidents show Wyze security cameras did not have the capabilities to protect their users. ''The Verge'' reported that Wyze was aware of security flaws in the WyzeCam v1 cameras for more than four years, but discontinued the product rather than fixing the issue.<ref name=":0" /> Discontinuing the product did not help those who already owned the product, and it is the nature of cloud cameras that the customer must be able to trust companies to deliver proper security patches to protect their private information.

	~~Likely~~ in ~~an attempt to prevent legal action~~, they ~~released~~ a ~~"cam plus lite" package~~,<ref>{{Cite web \|title=~~Cam Plus Lite~~ \|url=https://~~www~~.wyze.com/~~pages~~/~~cam~~-~~plus~~-~~lite~~ \|archive-url=https://web.archive.org/web/~~20250602145533~~/https://~~www~~.wyze.com/~~pages~~/~~cam~~-~~plus~~-~~lite~~ \|archive-date=~~2 Jun 2025 \|access-date=15 Mar 2025 \|website=Wyze~~}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.		===Bait-and-switch behavior===
			When Wyze and Wyze v2 cameras were popularized in 2018 and before, they were sold under the premise that 24-hour recording or infinitely long video clips are a subscription add-on, but that short video clips would be included for free for using their cloud service. Sometime between 2020 and 2022, Wyze [[Retroactively amended purchase\|changed its policy]], charging a subscription of $1.99 per camera for the video-clip service.<ref>{{Cite web \|author=amarryat \|title=Bait and switch \|url=https://forums.wyze.com/t/bait-and-switch/221810 \|website=Wyze \|date=17 Mar 2022 \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20221126213538/https://forums.wyze.com/t/bait-and-switch/221810 \|archive-date=26 Nov 2022}}</ref>

	~~==Terms of use==~~		Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|author= \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|website=Wyze
	*Wyze's [[terms of service]] include [[forced arbitration]], ~~and~~ a ~~waiver of [[class action]] and jury trial.~~<ref>{{Cite web \|~~date~~=~~16 Dec 2024~~ \|title=~~Wyze Terms of Service: Section 12~~ \|url=https://www.wyze.com/~~policies~~/~~terms~~-of-~~service#l~~ \|archive-url=https://web.archive.org/web/~~20250120114344~~/https://www.wyze.com/~~policies~~/~~terms~~-of-~~service#l~~ \|archive-date=~~20 Jan~~ 2025 ~~\|access-date=15 Mar 2025 \|website=Wyze~~}}</ref>		\|date= \|access-date=15 Mar 2025 \|url-status=live \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.
	*Wyze may suspend or terminate your use of the ~~product at any time and claim they are not responsible if~~ this ~~causes financial loss~~.
	*Wyze can ~~both stop providing software updates and do automatic software updates without consent. The only alternative is~~ to ~~cease using~~ the ~~product~~.

	==References==		==References==
	{{Reflist}}		{{Reflist}}
	[[Category:~~Wyze~~]]
			[[Category:{{PAGENAME}}]]
	[[Category:Cameras]]		[[Category:Cameras]]

Bythmusters: Added Cargo template in place of Infobox

2026-01-11T22:10:57Z

Added Cargo template in place of Infobox

← Older revision		Revision as of 22:10, 11 January 2026
Line 1:		Line 1:
			{{CompanyCargo
	{{~~InfoboxCompany~~		\|Description=American technology company known for smart home devices.
	\| ~~Name~~ = ~~Wyze~~		\|Founded=2017
	~~\| Type = Private~~		\|Industry=Technology
	\| Founded = 2017		\|Logo=Wyze.png
	\| Industry = Technology		\|ParentCompany=
	\| ~~Official~~ Website = https://wyze.com/		\|Type=Private
	~~\| Logo = Wyze.png~~		\|Website=https://wyze.com/
	}}		}}

	'''{{Wplink\|Wyze Labs\|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on July 19, 2017. It specializes in smart home products and wireless cameras.		'''{{Wplink\|Wyze Labs\|Wyze Labs, Inc.}}''' (formerly '''Wyzecam'''), also known as '''Wyze''', is an American technology company that was incorporated on July 19, 2017. It specializes in smart home products and wireless cameras.

Trinity: Added archived reference links

2026-01-05T20:37:13Z

Added archived reference links

← Older revision		Revision as of 20:37, 5 January 2026
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	On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners, because of security failures.		On two separate occasions from September 2023 to February 2024, Wyze personal security cameras were able to be accessed by other owners, because of security failures.

	In early September 2023, many users of Wyze security cameras reported being able to see the feeds of cameras that were not their own. A Wyze spokesperson reported this was because of a "web caching issue and [had been] resolved". Users throughout social-media platforms such as [[Twitter]] and [[Reddit]] reported this issue, and within 30 minutes, the camera-view portal was shut down.<ref name=":0">{{Cite web \|last=Peters \|first=Jay \|date=9 Sep 2023 \|title=Your Wyze webcam might have let other owners peek into your house \|url=https://www.theverge.com/2023/9/8/23865255/wyze-security-camera-feeds-web-view-issue \|access-date=15 Mar 2025 \|website=The Verge}}</ref>		In early September 2023, many users of Wyze security cameras reported being able to see the feeds of cameras that were not their own. A Wyze spokesperson reported this was because of a "web caching issue and [had been] resolved". Users throughout social-media platforms such as [[Twitter]] and [[Reddit]] reported this issue, and within 30 minutes, the camera-view portal was shut down.<ref name=":0">{{Cite web \|last=Peters \|first=Jay \|date=9 Sep 2023 \|title=Your Wyze webcam might have let other owners peek into your house \|url=https://www.theverge.com/2023/9/8/23865255/wyze-security-camera-feeds-web-view-issue \|archive-url=https://archive.ph/dnA5F \|archive-date=9 Sep 2023 \|access-date=15 Mar 2025 \|website=The Verge}}</ref>

	In late February 2024, after bringing servers back from a company outage, about 13,000 users<ref name=":1">{{Cite web \|last=@u/H3H3ather \|date=19 Feb 2024 \|title=I was watched by someone \|url=https://www.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|access-date=15 Mar 2025 \|via=Reddit}}</ref> were able to view thumbnails from another user's cameras, with about 1,500<ref name=":1" /> being able to view the video.<ref>{{Cite web \|last=Rossmann \|first=Louis \|date=28 Feb 2024 \|title=Wyze cameras let other people view her home: why cloud security is an oxymoron \|url=https://www.youtube.com/watch?v=RkZl7FBipXA \|access-date=15 Mar 2025 \|via=YouTube}}</ref><ref>{{Cite web \|last=Valinsky \|first=Jordan \|date=20 Feb 2024 \|title=About 13,000 home security customers were shown someone else’s home \|url=https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html \|access-date=15 Mar 2025 \|website=CNN}}</ref>		In late February 2024, after bringing servers back from a company outage, about 13,000 users<ref name=":1">{{Cite web \|last=@u/H3H3ather \|date=19 Feb 2024 \|title=I was watched by someone \|url=https://www.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive-url=https://web.archive.org/web/20240220000255/https://old.reddit.com/r/wyzecam/comments/1aulfw4/i_was_watched_by_someone/ \|archive-date=20 Feb 2024 \|access-date=15 Mar 2025 \|via=Reddit}}</ref> were able to view thumbnails from another user's cameras, with about 1,500<ref name=":1" /> being able to view the video.<ref>{{Cite web \|last=Rossmann \|first=Louis \|date=28 Feb 2024 \|title=Wyze cameras let other people view her home: why cloud security is an oxymoron \|url=https://www.youtube.com/watch?v=RkZl7FBipXA \|archive-url=https://web.archive.org/web/20240228155815/https://www.youtube.com/watch?v=RkZl7FBipXA \|archive-date=28 Feb 2024 \|access-date=15 Mar 2025 \|via=YouTube}}</ref><ref>{{Cite web \|last=Valinsky \|first=Jordan \|date=20 Feb 2024 \|title=About 13,000 home security customers were shown someone else’s home \|url=https://www.cnn.com/2024/02/20/tech/wyze-breach-camera/index.html \|archive-url=https://archive.ph/4VLnI \|archive-date=20 Feb 2024 \|access-date=15 Mar 2025 \|website=CNN}}</ref>

	===Implications===		===Implications===
Line 23:		Line 23:

	==Bait-and-switch behavior==		==Bait-and-switch behavior==
	When Wyze and Wyze v2 cameras were popularized in 2018 and before, they were sold under the premise that 24-hour recording or infinitely long video clips are a subscription add-on, but that short video clips would be included for free using their cloud service. Sometime between 2020 and 2022, Wyze [[Retroactively amended purchase\|changed its policy]], charging a subscription of $1.99 per camera for the video-clip service.<ref>{{Cite web \|last=amarryat \|date=17 Mar 2022 \|title=Bait and switch \|url=https://forums.wyze.com/t/bait-and-switch/221810 \|access-date=15 Mar 2025 \|via=Wyze Forum}}</ref>		When Wyze and Wyze v2 cameras were popularized in 2018 and before, they were sold under the premise that 24-hour recording or infinitely long video clips are a subscription add-on, but that short video clips would be included for free using their cloud service. Sometime between 2020 and 2022, Wyze [[Retroactively amended purchase\|changed its policy]], charging a subscription of $1.99 per camera for the video-clip service.<ref>{{Cite web \|last=amarryat \|date=17 Mar 2022 \|title=Bait and switch \|url=https://forums.wyze.com/t/bait-and-switch/221810 \|archive-url=https://web.archive.org/web/20221126213538/https://forums.wyze.com/t/bait-and-switch/221810 \|archive-date=26 Nov 2022 \|access-date=15 Mar 2025 \|via=Wyze Forum}}</ref>

	Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|access-date=15 Mar 2025 \|website=Wyze}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.		Likely in an attempt to prevent legal action, they released a "cam plus lite" package,<ref>{{Cite web \|title=Cam Plus Lite \|url=https://www.wyze.com/pages/cam-plus-lite \|archive-url=https://web.archive.org/web/20250602145533/https://www.wyze.com/pages/cam-plus-lite \|archive-date=2 Jun 2025 \|access-date=15 Mar 2025 \|website=Wyze}}</ref> but enabling this feature is buried in menus and sub-menus in the website. To date, there is no way to enable this feature in the phone app, which is the primary way users access their cameras. Users can, however, use the phone app to pay monthly for the same or similar service.

	==Terms of use==		==Terms of use==
	*Wyze's [[terms of service]] include [[forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|access-date=15 Mar 2025 \|website=Wyze}}</ref>		*Wyze's [[terms of service]] include [[forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|archive-url=https://web.archive.org/web/20250120114344/https://www.wyze.com/policies/terms-of-service#l \|archive-date=20 Jan 2025 \|access-date=15 Mar 2025 \|website=Wyze}}</ref>
	*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.		*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.
	*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.		*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.

Sojourna: /* Terms of use */

2025-11-13T04:04:59Z

← Older revision		Revision as of 04:04, 13 November 2025
Line 28:		Line 28:

	==Terms of use==		==Terms of use==
	*Wyze's [[terms of service]] include [[~~Forced Arbitration\|~~forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|access-date=15 Mar 2025 \|website=Wyze}}</ref>		*Wyze's [[terms of service]] include [[forced arbitration]], and a waiver of [[class action]] and jury trial.<ref>{{Cite web \|date=16 Dec 2024 \|title=Wyze Terms of Service: Section 12 \|url=https://www.wyze.com/policies/terms-of-service#l \|access-date=15 Mar 2025 \|website=Wyze}}</ref>
	*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.		*Wyze may suspend or terminate your use of the product at any time and claim they are not responsible if this causes financial loss.
	*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.		*Wyze can both stop providing software updates and do automatic software updates without consent. The only alternative is to cease using the product.

Sojourna: /* Implications */

2025-11-13T04:04:40Z

Implications

← Older revision		Revision as of 04:04, 13 November 2025
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	===Implications===		===Implications===
	Security cameras are a tool used by those looking for companies to make resources to protect them. These incidents show Wyze security cameras did not have the capabilities to protect their users. ''The Verge'' reported that Wyze was aware of security flaws in the WyzeCam v1 cameras for more than 4 years, but discontinued the product rather than fixing the issue.<ref name=":0" /> Discontinuing the product did not help those who already own the product, and it is the nature of cloud cameras that the consumer must be able to trust companies to deliver proper security patches to protect their private information.		Security cameras are a tool used by those looking for companies to make resources to protect them. These incidents show Wyze security cameras did not have the capabilities to protect their users. ''The Verge'' reported that Wyze was aware of security flaws in the WyzeCam v1 cameras for more than four years, but discontinued the product rather than fixing the issue.<ref name=":0" /> Discontinuing the product did not help those who already own the product, and it is the nature of cloud cameras that the consumer must be able to trust companies to deliver proper security patches to protect their private information.

	==Bait-and-switch behavior==		==Bait-and-switch behavior==

Pilotplater: Added camera category

2025-08-16T03:15:33Z

Added camera category

← Older revision		Revision as of 03:15, 16 August 2025
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	{{Reflist}}		{{Reflist}}
	[[Category:Wyze]]		[[Category:Wyze]]
			[[Category:Cameras]]