TP-Link

TP-Link

Basic information
Founded	1996
Type	Private
Industry	Networking
Official website	https://tp-link.com/

Founded in 1996, TP-Link is a Chinese hardware company that is known for its development of smart-home and networking products.

Brands Under TP-Link

Hardware

Brand	Background Information
TP-Link	TP-Link's overall brand, generally used for their consumer networking products.
TAPO	Branding generally used for TP-Link's consumer line of smart-home products, including smart switches, lights, and security cameras.
Deco	Branding for TP-Link's consumer line of mesh WiFi routers.
Kasa Smart	Branding for an alternative line of smart-home products from TP-Link. Less comprehensive than the TAPO line of products.
Omada	Branding used for TP-Link's enterprise line of networking products.
Vigi	Branding used for enterprise security cameras developed by TP-Link.
Aginet	Branding for alternative line of TP-Link modems and routers.

Software

Brand	Background Information
HomeShield	Branding for home-network-protection software offered by TP-Link.
Tapo Care	TP-Link's branding for their TAPO cameras' cloud-storage subscription service.

Use of forced arbitration

TP-Link currently includes a forced arbitration clause in their terms of use agreements. This arbitration clause has been present in TP-Link's terms of use since at least 2019.

Tapo app

The TP-Link Tapo app is required to set up and use Tapo smart devices. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Tapo smart devices.

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  The screen that appears when a user first opens the TP-Link Tapo app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
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  The screen that appears when a user first opens the TP-Link Tapo app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
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  The Tapo Terms of Use document as seen in the Tapo app.
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  The Arbitration Clause found within the Tapo Terms of Use document, as seen in the Tapo app.

Deco app

Similarly to the Tapo app, the TP-Link Deco app is required to set up and use Deco mesh routers. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Deco mesh routers.

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  The screen that appears when a user first opens the TP-Link Deco app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
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  The same screen that appears when a user first opens the TP-Link Deco app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
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  The Deco Terms of Use document as seen in the Deco app.
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  The Arbitration Clause found within the TP-Link Terms of Use document, as seen in the Deco app.
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  The Deco Privacy Policy document as seen in the Deco app.

Kasa app

The TP-Link Kasa app is required to set up and use Kasa smart devices. This app requires an account and agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Kasa smart devices.

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  The first screen that appears upon opening the Kasa app. Note that there is no option to proceed without an account.
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  The screen that appears when a user tries to create an account in the Kasa app. Note that the "Create Account" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
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  The account creation screen after user has accepted the terms of use and privacy policy documents. Note that the "Create Account" button is now able to be selected.
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  The screen that appears in the Kasa app when a user attempts to sign into an account, but has not accepted the updated terms of service and privacy policy. The user cannot proceed past this screen without pressing "Confirm" which is not possible until the user has accepted the new terms.
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  The screen that appears in the Kasa app when a user attempts to sign into an account, and has accepted the updated terms of service and privacy policy. The user can now proceed by pressing "Confirm."
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  The Kasa Terms of Use document as seen in the Kasa app. There is a typo in the document, as the word "Term" in the title should presumably be "Terms."
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  The Arbitration Clause found within the Kasa Terms of Use document, as seen in the Kasa app.

Omada app

The TP-Link Omada app is required to set up and use Omada networking equipment. This app requires agreement to the TP-Link terms of use, which includes an arbitration clause in order to continue setup or to access Omada devices, however, the arbitration clause within the Omada app does provide an option for the user to opt-out, as well as instructions on how to do so. Arbitration is still opted-in by default.

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  The screen that appears when a user first opens the TP-Link Omada app. Note that the "Continue" text is greyed out, as the user has not agreed to the terms of use and privacy policy.
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  The screen that appears when a user first opens the TP-Link Omada app. The user has accepted the terms of use and privacy policy documents, allowing them to proceed.
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  The Omada Terms of Use document as seen in the Omada App.
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  The Arbitration Clause found within the Omada Terms of Use document, as seen in the Omada app. Instructions are provided on how to opt-out of arbitration.