FreePhoneLine revokes Lifetime VoIP service for monthly subscription model.: Difference between revisions
Change was to were since it's referring to "prices" which is plural |
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The company ignored all complaints. The Better Business Bureau could not even get a hold of anyone to talk to at the company. Looking at their BBB complaints, most have gone unanswered.<ref>https://www.bbb.org/ca/on/waterloo/profile/telephones/freephonelineca-0107-1183750/complaints?page=1&status=unanswered</ref> Their customer service is trash. | The company ignored all complaints. The Better Business Bureau could not even get a hold of anyone to talk to at the company. Looking at their BBB complaints, most have gone unanswered.<ref>https://www.bbb.org/ca/on/waterloo/profile/telephones/freephonelineca-0107-1183750/complaints?page=1&status=unanswered</ref> Their customer service is trash. | ||
== | ==Incident== | ||
[[File:Freephoneline.ca Order Confirmation-1.jpg|alt=bill for line 1|thumb|bill for line 1]] | [[File:Freephoneline.ca Order Confirmation-1.jpg|alt=bill for line 1|thumb|bill for line 1]] | ||
The company has a history of changing their terms of sale after purchase<ref>https://web.archive.org/web/20210507043439/https://support.freephoneline.ca/hc/en-us/articles/212430686-About-VoIP-Unlock-Key</ref> | The company has a history of changing their terms of sale after purchase.<ref>https://web.archive.org/web/20210507043439/https://support.freephoneline.ca/hc/en-us/articles/212430686-About-VoIP-Unlock-Key</ref> Sometime around June of 2021, they changed their terms of sale to prevent connections to PBX systems for personal and commercial use. And any commercial use period.<ref>https://web.archive.org/web/20210726205858/https://support.freephoneline.ca/hc/en-us/articles/212430686-About-VoIP-Unlock-Key</ref> | ||
[[File:Freephoneline.ca Order Confirmation-2.jpg|alt=bill for line 2 showing price increase|thumb|bill for line 2 showing price increase]] | [[File:Freephoneline.ca Order Confirmation-2.jpg|alt=bill for line 2 showing price increase|thumb|bill for line 2 showing price increase]] | ||
[[File:Important! Adjustment to your FreePhoneLine service.jpg|alt=Email stating their changes to the terms of sale.|thumb|Email stating their changes to the terms of sale.]] | [[File:Important! Adjustment to your FreePhoneLine service.jpg|alt=Email stating their changes to the terms of sale.|thumb|Email stating their changes to the terms of sale.]] | ||