EduVULCAN: Difference between revisions

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[https://eduvulcan.pl/ eduVULCAN] is a Polish school e-journal service developed by [https://aleo.com/int/company/vulcan-spolka-z-ograniczona-odpowiedzialnoscia215 Vulcan sp. z o.o.]. It allows students and their parents to view grades, submit absence notes, contact teachers, and more. Similarly, it enables teachers to record student attendance, add or modify grades, and perform other administrative tasks.<ref>https://www.vulcan.edu.pl/szkoly-i-przedszkola/oprogramowanie/dziennik-vulcan</ref>
[https://eduvulcan.pl/ eduVULCAN] is a Polish school e-journal service developed by [https://aleo.com/int/company/vulcan-spolka-z-ograniczona-odpowiedzialnoscia215 Vulcan sp. z o.o.]., allowing students and their parents to view grades, submit absence notes, contact teachers, and more. Similarly, it enables teachers to record student attendance, add or modify grades, and perform other administrative tasks.<ref>[https://www.vulcan.edu.pl/szkoly-i-przedszkola/oprogramowanie/dziennik-vulcan vulcan.edu.pl - "Dziennik VULCAN"]</ref>


It is the successor to '''Dzienniczek VULCAN''' (referred to here as simply VULCAN). Most students previously using VULCAN were encouraged to switch to eduVULCAN unless their school employed a custom solution incompatible with the new system.<ref>[https://czyvulcanapojebalo.pl/edu czyvulcanapojebalo.pl - "historia eduVULCAN"]</ref>
It is the successor to '''Dzienniczek VULCAN''' (referred to here as simply VULCAN). Most students previously using VULCAN were encouraged to switch to eduVULCAN unless their school employed a custom solution incompatible with the new system.<ref>[https://czyvulcanapojebalo.pl/edu czyvulcanapojebalo.pl - "Historia eduVULCAN"]</ref>


Many schools in Poland rely exclusively on Vulcan’s services to manage their systems, effectively requiring many students to use the platform.
Many schools in Poland rely exclusively on Vulcan’s services to manage their systems, effectively requiring many students to use the platform.
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The service has faced a lot of controversy, particularly around their restructuring beginning around the 2024/2025 school year.
The service has faced a lot of controversy, particularly around their restructuring beginning around the 2024/2025 school year.


== Blocking of 3rd party clients ==
== Consumer impact summary ==
Many students utilized unofficial clients to use the VULCAN service, particularly during COVID when the service was constantly overloaded as the apps had the ability to download data once and work fully offline.<ref name=":0">[https://szkolny.eu/finale szkolny.eu - "Finale"]</ref><ref>https://www.dobreprogramy.pl/nie-dzialaja-librus-i-vulcan-zdalne-nauczanie-w-calej-polsce-pod-znakiem-zapytania,6628713723516545a</ref> These apps were also preferred because they were generally more reliable than the official app.<ref>[https://play.google.com/store/apps/details?id=pl.edu.vulcan.hebe Google Play page of Dzienniczek VULCAN - notice the reviews]</ref>
 
* User Freedom:
* User Privacy:
* Business Model:
* Market Control:
 
== Anti-consumer practices ==
 
=== Blocking of third-party clients ===
Many students utilized unofficial clients to use the VULCAN service, particularly during COVID when the service was constantly overloaded as these apps had the ability to download data once and work fully offline,<ref name=":0">[https://szkolny.eu/finale szkolny.eu - "Finale"]</ref><ref>[https://www.dobreprogramy.pl/nie-dzialaja-librus-i-vulcan-zdalne-nauczanie-w-calej-polsce-pod-znakiem-zapytania,6628713723516545a dobreprogramy.pl - "Nie działają Librus i Vulcan. Zdalne nauczanie w całej Polsce pod znakiem zapytania"]</ref> making these apps more preferred as they were generally more reliable than the official app.<ref>[https://play.google.com/store/apps/details?id=pl.edu.vulcan.hebe play.google.com - "Dzienniczek VULCAN"]</ref>
[[File:Wulkanowy announcement.webp|alt=Wulkanowy's announcement|thumb|284x284px|Wulkanowy's announcement on Facebook regarding the app being blocked]]
[[File:Wulkanowy announcement.webp|alt=Wulkanowy's announcement|thumb|284x284px|Wulkanowy's announcement on Facebook regarding the app being blocked]]


==== Blocking third party apps ====
====Blocking third-party apps====
On the 25th of April 2024, [https://github.com/wulkanowy/wulkanowy Wulkanowy], one of the most popular 3rd party FOSS clients, mysteriously stopped working and started displaying a "''No Access''" error message upon logging in. Wulkanowy stated this was a deliberate move by VULCAN, who allegedly placed an extra piece of code in the login endpoint’s response. This tricked the app into interpreting the request as a failure, while the normal app would continue to function.<ref>https://czyvulcanapojebalo.pl/assets/1.webp</ref>
On 25 April 2024, [https://github.com/wulkanowy/wulkanowy Wulkanowy], one of the most popular third-party [[Free and open-source|free-and-open-source]] (FOSS) clients mysteriously stopped working and started displaying a "''No Access''" error message upon logging in. Wulkanowy stated this was a deliberate move by Vulcan, who allegedly placed an extra piece of code in the login endpoint’s response. This tricked the app into interpreting the request as a failure, while the official app would continue to function.<ref>[https://czyvulcanapojebalo.pl/assets/1.webp czyvulcanapojebalo.pl - 1.webp]</ref>


[https://czyvulcanapojebalo.pl/historia czyvulcanapojebalo.pl] also alleges that VULCAN analyzed the Wulkanowy SDK further to try to exploit every potential vulnerability that could cause the app to malfunction.<ref name=":1">[https://czyvulcanapojebalo.pl/historia czyvulcanapojebalo.pl - "historia"]</ref><ref>https://czyvulcanapojebalo.pl/assets/2.webp</ref>
The website [https://czyvulcanapojebalo.pl/historia czyvulcanapojebalo.pl] also alleges that Vulcan analyzed the Wulkanowy SDK further to try to exploit every potential vulnerability that could cause the app to malfunction.<ref name=":1">[https://czyvulcanapojebalo.pl/historia czyvulcanapojebalo.pl - "Historia"]</ref><ref>[https://czyvulcanapojebalo.pl/assets/2.webp czyvulcanapojebalo.pl - 2.webp]</ref>


Later versions of VULCAN introduced additional variables in the web requests made by the app, causing third-party clients to become inoperable after each official app update, as these variables were altered with every new version.<ref>https://github.com/wulkanowy/messages/blob/78eb70a76aad7815563ab9a63882b2b788aeb9cf/generator/src/main/kotlin/mapping/VTokens.kt#L64</ref>
Later versions of VULCAN introduced additional variables in the web requests made by the app, causing third-party clients to become inoperable after each official app update, as these variables were altered with every new version.<ref>[https://github.com/wulkanowy/messages/blob/78eb70a76aad7815563ab9a63882b2b788aeb9cf/generator/src/main/kotlin/mapping/VTokens.kt#L64 github.com/wulkanowy/messages/ - VTokens.kt#L64]</ref>


==== Legal threats ====
====Legal threats====
In the beginning of June, VULCAN started sending '''cease-and-desist letters''' to third party app developers, ordering them to cease app development completely and make all apps display a message that was allegedly pre-prepared by VULCAN themselves.<ref name=":0" /><ref name=":1" /> As such, nearly all forks and clients stopped development, the apps were updated to only display a static message<ref>https://github.com/wulkanowy/messages/blob/c3b888cfb45e3b0419a9cb25714c6307ca3063a1/generator/src/main/kotlin/end.kt</ref>, and their respective app store pages were removed in June and July.
In the beginning of June, VULCAN started sending out cease-and-desist letters to third-party app developers, ordering them to cease app development completely and make all apps display a message that was allegedly prepared by Vulcan themselves.<ref name=":0" /><ref name=":1" /> As such, nearly all forks and clients of the app stopped development and were updated to only display a static message,<ref>[https://github.com/wulkanowy/messages/blob/c3b888cfb45e3b0419a9cb25714c6307ca3063a1/generator/src/main/kotlin/end.kt github.com/wulkanowy/messages/ - end.kt]</ref> and their respective app store pages were removed in June and July.


On August 22, 2024, just before the new school year began, [https://github.com/wezuwiusz/neowulkanowy Wezuwiusz], a fork of Wulkanowy preparing for compatibility with eduVULCAN, also received a cease-and-desist letter. It was allegedly sent by one of the biggest law firms in Poland and was accusing the developers of:
On August 22, 2024, just before the new school year began, [https://github.com/wezuwiusz/neowulkanowy Wezuwiusz], a fork of Wulkanowy preparing for compatibility with eduVULCAN, also received a cease-and-desist letter. It was allegedly sent by one of the biggest law firms in Poland and was accusing the developers of:


* trademark infringement,
*Trademark infringement,
* unfair competition,
*Unfair competition,
* damaging their server infrastructure via scraping leading to higher server costs,
*Damaging their server infrastructure by scraping, allegedly leading to higher server costs, and
* harming VULCAN's reputation.
*Harming Vulcan's reputation.


Additionally, VULCAN criticized the [https://czyvulcanapojebalo.pl/assets/10.webp developer’s review of the official app on Google Play] and referred to unofficial apps as "parasites."<ref name=":0" /><ref name=":1" />
Additionally, Vulcan criticized the [https://czyvulcanapojebalo.pl/assets/10.webp developer’s review of the official app on Google Play] and referred to unofficial apps as "parasites".<ref name=":0" /><ref name=":1" />


The eduVULCAN Terms of Service was also adjusted to disallow the use of external apps (§3, section 11).<ref>[https://eduvulcan.pl/dokumenty/regulamin eduVULCAN - Terms of Service "Regulamin"]</ref> These measures appeared to prepare the way for the new account system.
The eduVULCAN [[terms of service]] were also adjusted to forbid the use of apps that "automate logging in and receiving data from the website" for "security and confidentiality reasons" and to clarify that Vulcan "may employ technological measures to block access to the service using such software" (§3, section 11).<ref>[https://eduvulcan.pl/dokumenty/regulamin eduvulcan.pl - Terms of Service "Regulamin"]</ref> These measures appeared to prepare the way for the new account system.


== New eduVULCAN account system ==
=== New eduVULCAN account system ===
Just before the start of the 2024/2025 school year, Vulcan announced the eduVULCAN platform and changes to their account system. There are now two types of accounts:
Just before the start of the 2024/2025 school year, Vulcan announced the eduVULCAN platform and changes to their account system. There are now two types of accounts:


# '''Basic accounts''' - These have no access to the mobile app.
#'''Basic accounts''', which have no access to the mobile app, and
# '''''eduVULCAN'' accounts''' - These provide access to the mobile app but come with new limitations.
#'''''eduVULCAN'' accounts,''' which provide access to the mobile app but with new limitations.
 
Several previously free features in the VULCAN mobile app, such as push notifications, messaging teachers, and submitting absence notes, are now behind a paywall. The cost for the full school year is 32.99 PLN (around 8 USD) with tax per student.<ref>[https://dziennik.vulcan.edu.pl/kev/usluga-rozszerzona/#oferta dziennik.vulcan.edu.pl - "Usługa rozszerzona"]</ref> This fee is in addition to the costs schools pay for access to the service, which remains undisclosed.
 
Access to the website version of these features is still free, as required by law.<ref>[https://isap.sejm.gov.pl/isap.nsf/download.xsp/WDU20240000050/O/D20240050.pdf isap.sejm.gov.pl - WDU20240000050/O/D20240050.pdf]</ref>
 
While you can quickly switch a basic account to an ''eduVULCAN'' one<ref>[https://dziennik.vulcan.edu.pl/kzw/#:~:text=czy%20moge%20zmienic%20zwyk%C5%82e%20konto%20na%20konto%20eduvulcan%3F dziennik.vulcan.edu.pl - "Konto zwykłe w Dzienniku VULCAN"]</ref>, you can't switch back an ''eduVULCAN'' account to a basic one without having to reset your entire account (this requires the school's secretary office to print a new one-time code).<ref>[https://dziennik.vulcan.edu.pl/kev/baza-wiedzy/#:~:text=czy%20moge%20zmienic%20konto%20eduvulcan%20na%20zwyk%C5%82e%20konto%3F dziennik.vulcan.edu.pl - "Baza wiedzy"]</ref>


Several '''''previously free''''' features in VULCAN, such as '''push notifications, messaging teachers, and submitting absence notes,''' are now behind a paywall. The cost for the full school year is '''32.99 PLN with tax''' (around 8 USD) '''per student'''.<ref>https://dziennik.vulcan.edu.pl/kev/usluga-rozszerzona/#oferta</ref> This fee is in addition to the costs schools pay for access to the service, which remain undisclosed.
====Public reception====
The changes were met with extreme criticism as students and parents opposed the new payment options, sparking discussion around the Polish parliament about a possible creation of a free state-owned e-journal system.<ref>[https://strefaedukacji.pl/oplaty-za-edzienniki-rodzice-narzekaja-a-firmy-sie-tlumacza-bedzie-nowa-platforma-dla-szkol/ar/c5-18803353#medukacja-zamiast-komercyjnych-firm-z-dziennikami strefaedukacji.pl - "Opłaty za e-dzienniki? Rodzice narzekają, a firmy się tłumaczą. Będzie nowa platforma dla szkół"]</ref>


Access to the website version of these features is still free, however this is required by law.<ref>https://isap.sejm.gov.pl/isap.nsf/download.xsp/WDU20240000050/O/D20240050.pdf</ref>
Several Polish MPs submitted interpellations to the Minister of Education.<ref>[https://www.sejm.gov.pl/sejm10.nsf/InterpelacjaTresc.xsp?key=D93F9X sejm.gov.pl - "Interpelacja nr 4577"]


While you can quickly switch a basic account to an ''eduVULCAN'' one<ref>https://dziennik.vulcan.edu.pl/kzw/#:~:text=czy%20moge%20zmienic%20zwyk%C5%82e%20konto%20na%20konto%20eduvulcan%3F</ref>, you can't switch back an ''eduVULCAN'' account to a basic one without having to reset your entire account (this requires the school's secretary office to print a new one-time code).<ref>https://dziennik.vulcan.edu.pl/kev/baza-wiedzy/#:~:text=czy%20moge%20zmienic%20konto%20eduvulcan%20na%20zwyk%C5%82e%20konto%3F</ref>
[https://www.sejm.gov.pl/sejm10.nsf/InterpelacjaTresc.xsp?key=D93F9F sejm.gov.pl - "Interpelacja nr 4578"]


==== Public reception ====
[https://www.sejm.gov.pl/sejm10.nsf/InterpelacjaTresc.xsp?key=D93F9X sejm.gov.pl - "Interpelacja nr 4595"]
The changes were met with extreme criticism as students and parents opposed the new payment options. It sparked discussion around the Polish parliament about a possible creation of a free state-owned e-journal system.<ref>https://strefaedukacji.pl/oplaty-za-edzienniki-rodzice-narzekaja-a-firmy-sie-tlumacza-bedzie-nowa-platforma-dla-szkol/ar/c5-18803353#medukacja-zamiast-komercyjnych-firm-z-dziennikami</ref>


Several Polish MPs submitted interpellations to the Minister of Education.<ref name=":1" /> However, the responses offered no substantial new information, as Vulcan complies with legal requirements by providing "at least one channel of free access to the electronic journal [...] whether on a stationary device or on a mobile device with Internet access (via a web browser)."<ref>[https://www.gov.pl/attachment/549af198-803b-4216-a5f2-088dc2fa9082 a_Zawiadomienie_z_sposobie_załatwienia_petycji_1_i_2_z_15_września_2024_r.pdf]</ref>
[https://www.sejm.gov.pl/sejm10.nsf/InterpelacjaTresc.xsp?key=D93FEA sejm.gov.pl - "Interpelacja nr 4735"] </ref> However, the responses offered no substantial new information, as Vulcan complies with legal requirements by providing "at least one channel of free access to the electronic journal [...] whether on a stationary device or on a mobile device with Internet access (via a web browser)."<ref>[https://www.gov.pl/attachment/549af198-803b-4216-a5f2-088dc2fa9082 gov.pl - a_Zawiadomienie_z_sposobie_załatwienia_petycji_1_i_2_z_15_września_2024_r.pdf]</ref>


== References ==
==References==
[[Category:Articles based on videos]]
[[Category:EduVULCAN]]
<references />