Monoprice

❗Article Status Notice: This Article is a stub

Notice: This Article Requires Additional Expansion

---

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Issues may include:

• This article needs to be expanded to provide meaningful information
• This article requires additional verifiable evidence to demonstrate systemic impact
• More documentation is needed to establish how this reflects broader consumer protection concerns
• The connection between individual incidents and company-wide practices needs to be better established
• The article is simply too short, and lacks sufficient content

How You Can Help:

• Add documented examples with verifiable sources
• Provide evidence of similar incidents affecting other consumers
• Include relevant company policies or communications that demonstrate systemic practices
• Link to credible reporting that covers these issues
• Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Monoprice

Basic information
Founded	2002
Type	Private
Industry	Consumer Electronics
Official website	https://monoprice.com/

Monoprice is a US-based online retailer specializing in high-quality electronics, accessories, and home entertainment products at competitive prices. Founded in 2002, the company has gained popularity for offering a wide range of consumer electronics, including cables, audio equipment, computer peripherals, and home-theater systems.

Consumer impact summary

Monoprice requires that all visitors to their website follow the arbitration agreement which dictates that Monoprice and consumers both will handle any significant, formal disputes through arbitration or in small claims court only; consumers waive their right to a trial by jury, their right to participate in class action lawsuits, and their right to resolve disputes outside of small claims.

Incidents

Dark Matter 27-inch monitor, "warranty void if removed" stickers

The Dark Matter 27-inch gaming monitor from Monoprice has a "warranty void if removed" sticker over a screw on the monitors VESA mounting point. This screw must be removed if the consumer wanted to use a monitor arm or otherwise utilize the advertised VESA compatibility of the monitor. This raised concerns about whether the sticker was deliberately placed to deny warranty claims from consumers who mounted their monitors, as removing the sticker to access the screw would supposedely render the warranty invalid.