Jump to content

Snapchat: Difference between revisions

From Consumer_Action_Taskforce
Mr Pollo (talk | contribs)
Started the article as I am done with using this app.
 
Mr Pollo (talk | contribs)
No edit summary
 
(10 intermediate revisions by 2 users not shown)
Line 1: Line 1:
{{Stub}}
{{Stub}}
{{Under_Development
| date = 2025-03-04
| stage = Writing
| priority = medium
}}
{{InfoboxCompany
{{InfoboxCompany
| Name = {{PAGENAME}}
| Name = {{PAGENAME}}
Line 7: Line 12:
| Official Website = https://snapchat.com
| Official Website = https://snapchat.com
| Logo = Snapchat.svg
| Logo = Snapchat.svg
}}{{Placeholder box|An introductory paragraph starting with "'''{{PAGENAME}}''' is a ...<ref name":0">ref goes here</ref>"}}
}}


'''Snapchat''' is a social media and camera app founded in 2011 by Evan Spiegel, Reggie Brown, and Bobby Murphy.<ref>https://www.thestreet.com/technology/history-of-snapchat</ref> In March 2017, Snapchat would become a publicly traded company in the New York stock exchange.<ref>https://www.cnbc.com/2017/03/02/snapchat-snap-open-trading-price-stock-ipo-first-day.html</ref>
'''[[Wikipedia:Snapchat|Snapchat]]''' is a social media and camera app founded in 2011 by Evan Spiegel, Reggie Brown, and Bobby Murphy.<ref>{{Cite web|url=https://www.thestreet.com/technology/history-of-snapchat|title=History of Snapchat: Timeline and Facts|first=Brian|last=O'Connell|date=2020-02-28|work=TheStreet|access-date=2025-03-25|archive-url=https://web.archive.org/web/20241229102412/https://www.thestreet.com/technology/history-of-snapchat|archive-date=2024-12-29|url-status=live}}</ref> In March 2017, Snapchat would become a publicly traded company in the New York stock exchange.<ref>{{Cite web|url=https://www.cnbc.com/2017/03/02/snapchat-snap-open-trading-price-stock-ipo-first-day.html|title=Snap closes up 44% after rollicking IPO |first=Anita|last=Balakrishnan|work=CNBC|date=2017-03-02|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250317223648/https://www.cnbc.com/2017/03/02/snapchat-snap-open-trading-price-stock-ipo-first-day.html|archive-date=2025-03-17|url-status=live}}</ref>
==Consumer impact summary==
==Consumer impact summary==
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
{{Placeholder box|Overview of concerns that arise from the company's conduct regarding (if applicable):
Line 16: Line 21:
* Business Model
* Business Model
* Market Control}}
* Market Control}}
====Freedom====
Users can request access to their user data and the deletion of their account through the app, though users will be redirected to https://accounts.snapchat.com.<ref>{{Cite web|url=https://help.snapchat.com/hc/en-us/articles/7012305371156-How-do-I-download-my-data-from-Snapchat|title=How do I download my data from Snapchat?|work=Snapchat Support|access-date=2025-04-21|archive-url=https://web.archive.org/web/20250412105026/https://help.snapchat.com/hc/en-us/articles/7012305371156-How-do-I-download-my-data-from-Snapchat|archive-date=2025-04-12|url-status=live}}</ref> Users will have 30 days to reactivate a deactivated account, though after 180 days the account is permanently deleted.<ref>{{Cite web|url=https://help.snapchat.com/hc/en-us/articles/7012328360596-How-do-I-deactivate-or-delete-my-Snapchat-account|title=How do I deactivate or delete my Snapchat account?|work=Snapchat Support|access-date=2025-04-21|archive-url=https://web.archive.org/web/20250421224309/https://help.snapchat.com/hc/en-us/articles/7012328360596-How-do-I-deactivate-or-delete-my-Snapchat-account|archive-date=2025-04-21|url-status=live}}</ref>
====Privacy====
Unopened "one-on-one" snaps are deleted from servers after 31 days of being sent.<ref>{{Cite web|url=https://help.snapchat.com/hc/en-us/articles/7012328490644-Can-I-request-a-copy-of-a-Snap|title=Can I request a copy of a Snap?|work=Snapchat Support|access-date=2025-04-21|archive-url=https://web.archive.org/web/20250421224300/https://help.snapchat.com/hc/en-us/articles/7012328490644-Can-I-request-a-copy-of-a-Snap|archive-date=2025-04-21|url-status=live}}</ref>
====Business model====
In 2022, Snapchat introduced a subscription service called "Snapchat+" for $4 a month or $40 a year.<ref>{{Cite web|url=https://www.pocket-lint.com/snapchat-plus-price-features-subscription/|title=Is Snapchat+ worth it? What you need to know before subscribing|first1=Elyse|last1=Betters|first2=Jesse|last2=Lennox|date=2024-06-26|work=Pocket Lint|access-date=2025-04-21|archive-url=https://web.archive.org/web/20250126100742/https://www.pocket-lint.com/snapchat-plus-price-features-subscription/|archive-date=2025-01-26|url-status=live}}</ref> In February 2025, a "platinum" tier was introduced for $14.99 a month.<ref>{{Cite web|url=https://www.subscriptioninsider.com/article-type/news/snapchat-introduces-ad-free-platinum-tier-will-subscribers-pay-the-price|title=Snapchat Introduces Ad-Free Platinum Tier—Will Subscribers Pay the Price?|first=Kathleen|last=Sexton|date=2025-02-03|work=Subscription Insider|access-date=2025-04-21|archive-url=https://web.archive.org/web/20250407170731/https://www.subscriptioninsider.com/article-type/news/snapchat-introduces-ad-free-platinum-tier-will-subscribers-pay-the-price|archive-date=2025-04-07|url-status=live}}</ref>
====Market control====


$2
==Incidents==
==Incidents==
{{Placeholder box|If the company page is short enough and/or the incident is not deserving of it own page, add incidents below in sub-sections (including the points outlined in [[Consumer_Action_Taskforce:Sample/Incident/Help]]) without linking/creating an incident page.
{{Placeholder box|If the company page is short enough and/or the incident is not deserving of it own page, add incidents below in sub-sections (including the points outlined in [[Consumer_Action_Taskforce:Sample/Incident/Help]]) without linking/creating an incident page.
Line 24: Line 38:


If the company has numerous incidents then format them in a table (see [[Amazon]]). }}
If the company has numerous incidents then format them in a table (see [[Amazon]]). }}
===Data breaches===
===Data breaches===
===Privacy concerns===
===Privacy concerns===
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
 
===Example incident one (''date'')===
====Snapchat Maps====
{{Main|link to the main article}}
In June 2017, a new feature called "Maps" was released that showed users where their friends were while using the app.<ref name="GSC">{{Cite web|url=https://www.theguardian.com/technology/2017/jun/23/snapchat-maps-privacy-safety-concerns|title=Snapchat's new map feature raises fears of stalking and bullying|first=Olivia|last=Solon|work=TheGuardian|date=2017-06-23|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250214100959/https://www.theguardian.com/technology/2017/jun/23/snapchat-maps-privacy-safety-concerns|archive-date=2025-02-14|url-status=live}}</ref> This feature was from the acquisition of the company Zenly.<ref>{{Cite web|url=https://techcrunch.com/2017/06/21/snapchat-buys-zenly/|title=Snapchat acquires social map app Zenly for $250M to $350M|first=Josh|last=Constine|date=2017-06-21|work=TechCrunch|access-date=2025-03-25|archive-url=https://web.archive.org/web/20241227173128/https://techcrunch.com/2017/06/21/snapchat-buys-zenly/|archive-date=2024-12-27|url-status=live}}</ref> Many feared the feature would be used in stalking and many child safety groups were wary, with one stating "we would encourage users not to share their location, especially with people they don’t know in person".<ref name="GSC" />
Short summary of the incident (could be the same as the summary preceding the article).
 
===Example incident two (''date'')===
As of February 2025, users can opt out of the maps feature by disabling location services in their device settings or through the app. This can be done temporarily through "ghost mode," where only Snapchat can see your location rather than your added friends. Users can also restrict what accounts can see their location.
...


==Products==
==Products==
* [[Bitmoji]] (2016<ref>{{Cite web|url=https://www.businessinsider.com/snapchat-just-introduced-a-feature-it-paid-more-than-100-million-for-2016-7|title=Snapchat just introduced a feature it paid more than $100 million for|first=Kif|last=Leswing|work=Business Insider|date=2016-07-19|access-date=2025-03-25|archive-url=https://web.archive.org/web/20240119173743/https://www.businessinsider.com/snapchat-just-introduced-a-feature-it-paid-more-than-100-million-for-2016-7|archive-date=2024-01-19|url-status=live}}</ref>-): Custom user generated emoji avatars used in Snapchat and images.
* [[Spectacles]] (2016-2024): Augmentive Reality (AR) glasses.
* [[Spectacles]] (2016-2024): Augmentive Reality (AR) glasses.
** Spectacles (2016)<ref>https://techcrunch.com/2017/10/28/why-snapchat-spectacles-failed/?guccounter=1</ref>
** Spectacles (2016)<ref>{{Cite web|url=https://techcrunch.com/2017/10/28/why-snapchat-spectacles-failed/|title=Why Snapchat Spectacles failed|first=Josh|last=Constine|work=TechCrunch|date=2017-10-28|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250210140939/https://techcrunch.com/2017/10/28/why-snapchat-spectacles-failed/|archive-date=2025-02-10|url-status=live}}</ref>
** Spectacles (2021)<ref>https://newsroom.snap.com/introducing-the-next-generation-of-spectacles</ref>
** Spectacles (2021)<ref>{{Cite web|url=https://newsroom.snap.com/introducing-the-next-generation-of-spectacles|title=SPS 2021: Introducing the Next Generation of Spectacles |date=2021-05-20|work=Snapchat Newsroom|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250113192742/https://newsroom.snap.com/introducing-the-next-generation-of-spectacles|archive-date=2025-01-13|url-status=live}}</ref>
** Spectacles (2024)<ref>https://www.roadtovr.com/snapchat-spectacles-24-ar-glasses-specs-price-release-date/</ref>
** Spectacles (2024)<ref>{{Cite web|url=https://www.roadtovr.com/snapchat-spectacles-24-ar-glasses-specs-price-release-date/|title=Snapchat Reveals Latest Spectacles AR Glasses with Attractive Pricing for Developers|first=Ben|last=Leng|date=2024-09-17|work=Road ToVR|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250312005417/https://www.roadtovr.com/snapchat-spectacles-24-ar-glasses-specs-price-release-date/|archive-date=2025-03-12|url-status=live}}</ref>
* [[Pixy]] (2022<ref>https://www.cnet.com/tech/computing/living-with-a-selfie-drone-life-with-snap-pixy/</ref>): In 2024, the device was recalled due to a faulty battery.<ref>https://www.theverge.com/2024/2/1/24058119/snap-recall-pixy-drone-refund</ref>
* [[Pixy]] (2022<ref>{{Cite web|url=https://www.cnet.com/tech/computing/living-with-a-selfie-drone-life-with-snap-pixy/|title=Me and My Selfie Drone: Life With a Snap Pixy |first=Scott|last=Stein|work=CNET|date=2022-05-22|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250308001130/https://www.cnet.com/tech/computing/living-with-a-selfie-drone-life-with-snap-pixy/|archive-date=2025-03-08|url-status=live}}</ref>): In 2024, the device was recalled due to a faulty battery.<ref>{{Cite web|url=https://www.theverge.com/2024/2/1/24058119/snap-recall-pixy-drone-refund|title=Snap is recalling and refunding every drone it ever sold|first=Sean|last=Hollister|date=2024-02-01|work=TheVerge|access-date=2025-03-25|archive-url=https://web.archive.org/web/20250322021723/https://www.theverge.com/2024/2/1/24058119/snap-recall-pixy-drone-refund|archive-date=2025-03-22|url-status=live}}</ref>
 
==See also==
*[[Instagram]]


==References==
==References==
Line 47: Line 60:


==External links==
==External links==
*[https://www.bitmoji.com/ Bitmoji]
*[https://www.pixy.com/ Pixy]
*[https://www.pixy.com/ Pixy]
*[https://www.spectacles.com/?lang=en-US Spectacles]
*[https://www.spectacles.com/?lang=en-US Spectacles]
==See also==
*[[Instagram]]


[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]

Latest revision as of 22:53, 21 April 2025

Article Status Notice: This Article is a stub

Notice: This Article Requires Additional Expansion

This article is underdeveloped, and needs additional work to meet the wiki's Content Guidelines and be in line with our Mission Statement for comprehensive coverage of consumer protection issues. Issues may include:

  • This article needs to be expanded to provide meaningful information
  • This article requires additional verifiable evidence to demonstrate systemic impact
  • More documentation is needed to establish how this reflects broader consumer protection concerns
  • The connection between individual incidents and company-wide practices needs to be better established
  • The article is simply too short, and lacks sufficient content

How You Can Help:

  • Add documented examples with verifiable sources
  • Provide evidence of similar incidents affecting other consumers
  • Include relevant company policies or communications that demonstrate systemic practices
  • Link to credible reporting that covers these issues
  • Flesh out the article with relevant information

This notice will be removed once the article is sufficiently developed. Once you believe the article is ready to have its notice removed, visit the Discord (join here) and post to the #appeals channel, or mention its status on the article's talk page.

Snapchat
Basic information
Founded 2011
Type Public
Industry Social media
Official website https://snapchat.com


Snapchat is a social media and camera app founded in 2011 by Evan Spiegel, Reggie Brown, and Bobby Murphy.[1] In March 2017, Snapchat would become a publicly traded company in the New York stock exchange.[2]

Consumer impact summary[edit | edit source]

Overview of concerns that arise from the company's conduct regarding (if applicable):

  • User Freedom
  • User Privacy
  • Business Model
  • Market Control

Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Freedom[edit | edit source]

Users can request access to their user data and the deletion of their account through the app, though users will be redirected to https://accounts.snapchat.com.[3] Users will have 30 days to reactivate a deactivated account, though after 180 days the account is permanently deleted.[4]

Privacy[edit | edit source]

Unopened "one-on-one" snaps are deleted from servers after 31 days of being sent.[5]

Business model[edit | edit source]

In 2022, Snapchat introduced a subscription service called "Snapchat+" for $4 a month or $40 a year.[6] In February 2025, a "platinum" tier was introduced for $14.99 a month.[7]

Market control[edit | edit source]

Incidents[edit | edit source]

If the company page is short enough and/or the incident is not deserving of it own page, add incidents below in sub-sections (including the points outlined in Consumer_Action_Taskforce:Sample/Incident/Help) without linking/creating an incident page.

If the company has various incidents listed and/or this page is getting too long, create subsections linking to each incident while linking to the main article and including a short summary. To link to the page use the "Hatnote" or "Main" templates.

If the company has numerous incidents then format them in a table (see Amazon).


Add your text below this box. Once this section is complete, delete this box by clicking on it and pressing backspace.

Data breaches[edit | edit source]

Privacy concerns[edit | edit source]

Snapchat Maps[edit | edit source]

In June 2017, a new feature called "Maps" was released that showed users where their friends were while using the app.[8] This feature was from the acquisition of the company Zenly.[9] Many feared the feature would be used in stalking and many child safety groups were wary, with one stating "we would encourage users not to share their location, especially with people they don’t know in person".[8]

As of February 2025, users can opt out of the maps feature by disabling location services in their device settings or through the app. This can be done temporarily through "ghost mode," where only Snapchat can see your location rather than your added friends. Users can also restrict what accounts can see their location.

Products[edit | edit source]

  • Bitmoji (2016[10]-): Custom user generated emoji avatars used in Snapchat and images.
  • Spectacles (2016-2024): Augmentive Reality (AR) glasses.
    • Spectacles (2016)[11]
    • Spectacles (2021)[12]
    • Spectacles (2024)[13]
  • Pixy (2022[14]): In 2024, the device was recalled due to a faulty battery.[15]

References[edit | edit source]

  1. O'Connell, Brian (2020-02-28). "History of Snapchat: Timeline and Facts". TheStreet. Archived from the original on 2024-12-29. Retrieved 2025-03-25.
  2. Balakrishnan, Anita (2017-03-02). "Snap closes up 44% after rollicking IPO". CNBC. Archived from the original on 2025-03-17. Retrieved 2025-03-25.
  3. "How do I download my data from Snapchat?". Snapchat Support. Archived from the original on 2025-04-12. Retrieved 2025-04-21.
  4. "How do I deactivate or delete my Snapchat account?". Snapchat Support. Archived from the original on 2025-04-21. Retrieved 2025-04-21.
  5. "Can I request a copy of a Snap?". Snapchat Support. Archived from the original on 2025-04-21. Retrieved 2025-04-21.
  6. Betters, Elyse; Lennox, Jesse (2024-06-26). "Is Snapchat+ worth it? What you need to know before subscribing". Pocket Lint. Archived from the original on 2025-01-26. Retrieved 2025-04-21.
  7. Sexton, Kathleen (2025-02-03). "Snapchat Introduces Ad-Free Platinum Tier—Will Subscribers Pay the Price?". Subscription Insider. Archived from the original on 2025-04-07. Retrieved 2025-04-21.
  8. 8.0 8.1 Solon, Olivia (2017-06-23). "Snapchat's new map feature raises fears of stalking and bullying". TheGuardian. Archived from the original on 2025-02-14. Retrieved 2025-03-25.
  9. Constine, Josh (2017-06-21). "Snapchat acquires social map app Zenly for $250M to $350M". TechCrunch. Archived from the original on 2024-12-27. Retrieved 2025-03-25.
  10. Leswing, Kif (2016-07-19). "Snapchat just introduced a feature it paid more than $100 million for". Business Insider. Archived from the original on 2024-01-19. Retrieved 2025-03-25.
  11. Constine, Josh (2017-10-28). "Why Snapchat Spectacles failed". TechCrunch. Archived from the original on 2025-02-10. Retrieved 2025-03-25.
  12. "SPS 2021: Introducing the Next Generation of Spectacles". Snapchat Newsroom. 2021-05-20. Archived from the original on 2025-01-13. Retrieved 2025-03-25.
  13. Leng, Ben (2024-09-17). "Snapchat Reveals Latest Spectacles AR Glasses with Attractive Pricing for Developers". Road ToVR. Archived from the original on 2025-03-12. Retrieved 2025-03-25.
  14. Stein, Scott (2022-05-22). "Me and My Selfie Drone: Life With a Snap Pixy". CNET. Archived from the original on 2025-03-08. Retrieved 2025-03-25.
  15. Hollister, Sean (2024-02-01). "Snap is recalling and refunding every drone it ever sold". TheVerge. Archived from the original on 2025-03-22. Retrieved 2025-03-25.

External links[edit | edit source]

See also[edit | edit source]