Best Buy: Difference between revisions
added consumer impact summary and fixed references |
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==Consumer impact summary== | ==Consumer impact summary== | ||
=== User Privacy Concerns === | ===User Privacy Concerns=== | ||
* Collects extensive personal data (including sensitive information like fingerprints and health data) | *Collects extensive personal data (including sensitive information like fingerprints and health data) | ||
* Tracks users across devices/browsers without honoring "Do Not Track" requests | *Tracks users across devices/browsers without honoring "Do Not Track" requests | ||
* Shares/sells data with third parties by default | *Shares/sells data with third parties by default | ||
* Opaque privacy policy with difficult opt-out process | *Opaque privacy policy with difficult opt-out process | ||
=== Business Model Issues === | ===Business Model Issues=== | ||
* Discontinued app support, rendering products partially functional | *Discontinued app support, rendering products partially functional | ||
* Limited compensation (partial gift cards, max 10 devices) with short 56-day claim window | *Limited compensation (partial gift cards, max 10 devices) with short 56-day claim window | ||
==Incidents== | ==Incidents== | ||
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==Anti-consumer practices== | ==Anti-consumer practices== | ||
=== '''Lie's to costumers''' === | |||
Bring in a computer with a bad Ethernet port they will tell you the motherboard is fried buy a new one. Instead of just recommending a 10-20$ pci-e or USB card or dongle. | |||
Same thing if your pc is running slow or what ever they will try to convince you that it is broken and u need a new one instead of just offering a cleaning service or reinstall of the operating system. | |||
===Data privacy concerns=== | ===Data privacy concerns=== | ||