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== Dark Patterns: Manipulating Consumer Behavior Through Design ==
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'''Dark patterns''' refer to deceptive design practices used in websites, applications, or digital interfaces to manipulate users into making decisions that benefit the organization implementing them, often at the expense of the user’s best interests. Coined by user experience (UX) specialist Harry Brignull in 2010, the term has since become a critical focus in consumer advocacy, as these practices undermine transparency and user autonomy.
Dark Patterns, also referred to as Deceptive Patterns, refer to deceptive design practices used in websites, applications, or digital interfaces to manipulate users into making decisions that benefit the organization implementing them, often at the expense of the user’s best interests.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – user interfaces designed to trick you. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/</ref> Coined by user-experience (UX) specialist Harry Brignull in 2010, the term has since become a critical focus in consumer advocacy, as these practices undermine transparency and user autonomy.


=== Types and Examples of Dark Patterns ===
== Types and examples of dark patterns ==
Dark patterns can be found across industries and platforms. While some examples overlap or share common tactics, all rely on manipulation and deception to achieve their goals. Below are the most notable types:
Dark patterns can be found across multiple industries and platforms. While some examples overlap or share common tactics, all rely on manipulation and deception to achieve their goals. Listed below are notable types:


* '''[[EULA Roofie]]''': Critical End-User License Agreements (EULAs) are hidden or presented only after purchase, making it difficult for users to review terms before committing. These agreements may be located inside packaging, under a lid, or displayed upon initial activation, limiting informed consent. This tactic overlaps with "forced continuity" and "roach motel" practices.
*'''[[Post-purchase EULA modification]]''': Critical [[End-user license agreement|end-user license agreements]] (EULAs) are hidden or presented only after purchase, making it difficult for users to review terms before committing. These agreements may be located inside packaging, under a lid, or displayed upon initial activation, limiting informed consent. This tactic overlaps with "forced continuity" and "roach motel" practices.


* '''Forced Continuity''': Users are charged for a subscription or service after a free trial without adequate warning or an easy cancellation option.
*'''Forced continuity''': Users are charged for a subscription or service after a free trial without adequate warning or an easy cancellation option.


* '''Roach Motel''': It is easy for users to sign up for a service or subscription but extremely difficult to cancel.
*'''Roach motel''': Users can easily sign up for a service or subscription but will find it extremely difficult to cancel.


* '''Hidden Costs''': Additional charges are revealed only at the final stages of a transaction, after users have already invested significant time.
*'''Hidden costs''': Additional charges are revealed only at the final stages of a transaction, after users have already invested significant time.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Hidden Costs. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/hidden-costs</ref>


* '''Sneak Into Basket''': Items or services are automatically added to a shopping cart without explicit consent.
*'''Sneak into basket''': Items or services are automatically added to a shopping cart without explicit consent.


* '''Confirmshaming''': Guilt-tripping users into taking a particular action by framing alternative options negatively (e.g., "No, I don’t want to save money").
*'''Confirmshaming''': Users are guilt-tripped into taking a particular action by framing alternative options unfavorably (e.g., "No, I don’t want to save money").<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Confirmshaming. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/confirmshaming</ref>


* '''Privacy Zuckering''': Tricking users into sharing more personal information than intended, often through misleading privacy settings or pre-checked consent boxes.
*'''Privacy Zuckering''': Tricking users into sharing more personal information than intended, often through misleading privacy settings or pre-checked consent boxes.


* '''Disguised Ads''': Ads designed to look like native content or legitimate interface elements, tricking users into clicking.
*'''Disguised ads''': Ads are designed to look like native content or legitimate interface elements, tricking users into clicking.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Disguised ads. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/disguised-ads</ref>


* '''Trick Questions''': Using confusing or misleading phrasing to elicit unintended responses from users.
*'''Trick wording''': Misleading language to elicit unintended responses from users.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Trick wording. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/trick-wording</ref>


* '''Misleading Scarcity Messages''': Creating false urgency by displaying phrases like "Only 3 left in stock!" or "Offer expires in 10 minutes," even when the product is widely available.
*'''[[Fear of missing out]] (FOMO)''': The use of time-limited availability to instill a sense of urgency in users, causing them to devote more time or money in order to acquire a product, service, or digital item. This tactic overlaps with "misleading scarcity message" practices.


* '''Friend Spam''': Encouraging users to share personal information about their friends or contacts, which is then used for unsolicited marketing.
*'''Misleading scarcity messages''': Phrases like "Only 3 left in stock!" or "Offer expires in 10 minutes" are displayed to create a false sense of urgency, even when the product is widely available.


* '''Default Settings Exploitation''': Pre-selecting options that benefit the company, such as enabling extensive data sharing or auto-renewal of subscriptions.
*'''Friend spam''': Users are encouraged to share personal information about their friends or contacts, which is then used for unsolicited marketing.


* '''Obstruction''': Making simple tasks unnecessarily complicated, such as requiring users to navigate multiple steps to cancel a subscription or delete an account.
*'''Default-settings exploitation''': Options that benefit the company are pre-selected, such as extensive data sharing or auto-renewal of subscriptions.<ref name="edpb">European Data Protection Board. (2023). Deceptive design patterns in social media platform interfaces: how to recognise and avoid them (EDPB). European Data Protection Board. https://www.edpb.europa.eu/system/files/2023-02/edpb_03-2022_guidelines_on_deceptive_design_patterns_in_social_media_platform_interfaces_v2_en_0.pdf</ref>


=== Why Dark Patterns Are Problematic ===
*'''Obstruction''': Simple tasks are made unnecessarily complicated, such as requiring users to navigate multiple steps to cancel a subscription or delete an account.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Obstruction. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/obstruction</ref>
Dark patterns are more than just unethical design choices—they have real-world consequences for consumers and society. Key concerns include:
*'''Bait and Switch:''' A user sets out to do one thing, but a different outcome happens instead. For example, clicking a button that says “Download” initiates a purchase instead.
*'''Forced Action (a.k.a. Forced Engagement):''' Users are required to perform an unrelated task to proceed - for example, making an account or subscribing to a newsletter just to access basic content or features.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Forced action. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/forced-action</ref>
*'''Misdirection:''' Attention is purposefully drawn to one element to distract from another - often used to downplay important opt-outs, costs, or alternatives.
*'''Visual Interference:''' Design elements such as misleading colours, button sizes, or placements make it hard for users to make informed choices (e.g., greyed-out opt-outs that are still clickable).<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Visual interference. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/visual-interference</ref>
*'''Gamification for Manipulation:''' Using badges, streaks, or points to incentivize continued use or spending, beyond what’s rational or in the user’s best interest.
*'''Nagging:''' Repeatedly prompting the user to take an action that is potentially detrimental to the user - e.g., “Are you sure you don’t want notifications?” shown on every login.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Nagging. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/nagging</ref>
*'''Hidden Subscription (a variant of Forced Continuity):''' The cost and terms of a subscription are hidden during sign-up or obscured in fine print, often leading users to unknowingly commit to recurring charges.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Hidden subscription. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/hidden-subscription</ref>
*'''Price Comparison Prevention:''' Limiting a user’s ability to compare prices across competitors - e.g., by using unique product names or obscuring base pricing models.<ref>Brignull, H., Leiser, M., Santos, C., & Doshi, K. (2023, April 25). Deceptive patterns – Comparison prevention. deceptive.design. Retrieved May 23, 2025, from https://www.deceptive.design/types/comparison-prevention</ref>
*'''Intermittent Rewards:''' Randomised rewards (like loot boxes or algorithmic content feeds) are designed to mimic gambling patterns from games in which players wager and encourage compulsive behaviour.
*'''Trick Timers:''' Timers that restart or extend themselves after expiring to simulate urgency and encourage immediate decisions based on false time pressure.


* '''Erosion of Trust''': Users lose confidence in platforms that manipulate their choices, undermining long-term loyalty.
== Why dark patterns are problematic ==
* '''Financial Loss''': Consumers often incur unexpected charges or fees due to deceptive practices.
Dark patterns are more than just unethical design choices. They have real-world consequences for consumers and society. Key concerns include:
* '''Privacy Violations''': Trickery in consent gathering leads to the misuse or overcollection of personal data.
* '''Exploitation of Vulnerability''': Dark patterns disproportionately affect vulnerable populations, such as children or those with limited digital literacy.


=== Regulatory Efforts ===
*'''Erosion of trust''': Users lose confidence in platforms that manipulate their choices, undermining long-term loyalty.
Governments and consumer protection organizations are increasingly scrutinizing dark patterns. Key developments include:
*'''Financial loss''': Consumers often incur unexpected charges or fees, because of deceptive practices.
*'''Privacy violations''': Trickery in consent-gathering leads to the misuse or overcollection of personal data.
*'''Exploitation of vulnerability''': Vulnerable populations are disproportionately affected, such as children or those with limited digital literacy.


* '''[[California Privacy Rights Act]] (CPRA)''': Prohibits the use of deceptive designs to obtain consent for data collection.
===Regulatory efforts===
* '''[[EU General Data Protection Regulation]] (GDPR)''': Mandates that consent be informed and freely given, effectively targeting privacy zuckering.
Governments and consumer-protection organizations are increasingly scrutinizing dark patterns. Key developments include:
* '''[[Federal Trade Commission]] (FTC)''': In the U.S., the FTC has taken action against companies employing dark patterns, including fines and enforcement actions.


=== Combatting Dark Patterns ===
*'''[[California Privacy Rights Act]] (CPRA)''': Prohibits the use of deceptive designs to obtain consent for data collection.
Consumers and designers can take steps to identify and combat dark patterns:
*'''[[EU General Data Protection Regulation]] (GDPR)''': Mandates that consent be informed and freely given, effectively targeting privacy zuckering.
*'''[[Federal Trade Commission]] (FTC)''': In the U.S., the FTC has taken action against companies employing dark patterns, including fines and enforcement actions.


* '''Raising Awareness''': Educating users about common dark patterns helps them make informed decisions.
===Combating dark patterns===
* '''Transparent Design Principles''': Advocating for ethical design practices that prioritize user autonomy and clarity.
Consumers and designers can take steps to identify and combat dark patterns by:
* '''Policy Advocacy''': Supporting stronger regulatory frameworks to hold organizations accountable for deceptive practices.
* '''Third-Party Tools''': Using browser extensions and tools designed to block or highlight manipulative elements.


=== Conclusion ===
*'''Raising awareness''': Educating users about common dark patterns helps them make informed decisions.
*'''Transparent design principles''': Advocating for ethical design practices that prioritize user autonomy and clarity.
*'''Policy advocacy''': Supporting stronger regulatory frameworks to hold organizations accountable for deceptive practices.
*'''Third-party tools''': Using browser extensions and tools designed to block or highlight manipulative elements.
 
===Conclusion===
Dark patterns undermine the principles of fair commerce and user empowerment, exploiting human psychology for profit. As awareness grows, collaboration among consumers, designers, and regulators will be essential to curb their prevalence and ensure digital spaces remain transparent and trustworthy.
Dark patterns undermine the principles of fair commerce and user empowerment, exploiting human psychology for profit. As awareness grows, collaboration among consumers, designers, and regulators will be essential to curb their prevalence and ensure digital spaces remain transparent and trustworthy.
== References ==
<references />
[[Category:Anti-Consumer_Practices]]
[[Category:Common terms]]