Swiggy and Zomato refuse to refund customers for cancelled orders: Difference between revisions
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These policies also negatively affect the restaurant owners as they receive no compensation for a cancelled order and further have their payouts reduced by the sum of refunds for cancelled orders. The food prepared by the restaurants before the order is cancelled also goes to waste. | These policies also negatively affect the restaurant owners as they receive no compensation for a cancelled order and further have their payouts reduced by the sum of refunds for cancelled orders. The food prepared by the restaurants before the order is cancelled also goes to waste. | ||
The has been an inquiry instituted to review these practices by the Central Consumer Protection Authority of India.<ref>{{Cite web |last=Burgula |first=Pavan |date=21 May 2025 |title=CCPA may ask Zomato, Swiggy to revise cancellation policies |url=https://www.moneycontrol.com/news/business/companies/ccpa-may-ask-zomato-swiggy-to-revise-cancellation-policies- | The has been an inquiry instituted to review these practices by the Central Consumer Protection Authority of India.<ref>{{Cite web |last=Burgula |first=Pavan |date=21 May 2025 |title=CCPA may ask Zomato, Swiggy to revise cancellation policies |url=https://www.moneycontrol.com/news/business/companies/ccpa-may-ask-zomato-swiggy-to-revise-cancellation-policies-13038009.html |url-status=live |access-date=25 May 2025 |website=Moneycontrol}}</ref> | ||
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