Samsung Curved Monitors: Difference between revisions
ZrinyiPeter (talk | contribs) Created the page. The references are open to tweaking. If I can find more sources, I will add that Samsung also tends to refuse to honor the warranty on the basis of them not covering any kind of mechanical damage (be it caused by the manufacturer, user or otherwise). |
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{{InfoboxProductLine | {{InfoboxProductLine | ||
| Title = Samsung Odyssey Curved Monitors | | Title = Samsung Odyssey Curved Monitors | ||
| Release Year =2017 | | Release Year = 2017 | ||
| Product Type =Monitor | | Product Type = Monitor | ||
| In Production =Yes | | In Production = Yes | ||
| Official Website =https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ | | Official Website = https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ | ||
| Logo =Samsung_Odyssey.svg | | Logo = Samsung_Odyssey.svg | ||
}}[[Samsung]] is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.<ref>https://www.samsung.com/us/monitors/odyssey-gaming-monitor/</ref> | }}[[Samsung]] is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.<ref>{{Cite web |title=Odyssey Gaming Monitor Product Page |url=https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |website=Samsung}}</ref> | ||
==Consumer impact summary== | ==Consumer impact summary== | ||
| Line 14: | Line 14: | ||
*There have also been reports of the monitors coming cracked in the box, or cracking while the user is away | *There have also been reports of the monitors coming cracked in the box, or cracking while the user is away | ||
*Cracking display panels have been reported on all curved monitors in the lineup | *Cracking display panels have been reported on all curved monitors in the lineup | ||
*Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse) | *Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse) | ||
*Samsung's coverage of the issue under warranty may also differ based on region | *Samsung's coverage of the issue under warranty may also differ based on region | ||
==Incidents== | ==Incidents== | ||
===Disturbing cracking noises=== | ===Disturbing cracking noises=== | ||
During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.<ref name=":0">https://www.youtube.com/watch?v=6MKSSdb5VD0</ref> <ref>https://www.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/</ref> | During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.<ref name=":0">{{Cite web |last=LMG Clips |date=4 Oct 2023 |title=Samsung Needs to Fix This |url=https://www.youtube.com/watch?v=6MKSSdb5VD0 |via=YouTube}}</ref><ref>{{Cite web |date=3 Oct 2023 |title=Popping Sounds From Samsung Odyssey G9? |url=https://www.reddit.com/r/ultrawidemasterrace/comments/16ykezp/popping_sounds_from_samsung_odyssey_g9/ |via=Reddit}}</ref> | ||
===Cracking of display panels=== | ===Cracking of display panels=== | ||
During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup. <ref name=":0" /> <ref>https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/</ref> <ref name=":1">https://www.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/</ref> <ref>https://www.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/</ref> <ref>https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025</ref> | During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup.<ref name=":0" /><ref>{{Cite web |date=9 Aug 2023 |title=Samsung Odyssey Neo G9 cracked on its own after day 78 |url=https://linustechtips.com/topic/1525085-samsung-odyssey-neo-g9-cracked-on-its-own-after-day-78/ |website= |via=Linus Tech Tips Forum}}</ref><ref name=":1">{{Cite web |date=12 Oct 2022 |title=Samsung Odyssey Neo G9 screen cracked vertically spontaneously during warranty. Samsung won't repair or replace. I received a quote from a third party repair service for € 764 (Netherlands). What are my options? |url=https://www.reddit.com/r/ultrawidemasterrace/comments/y3q0zu/samsung_odyssey_neo_g9_screen_cracked_vertically/ |via=Reddit}}</ref><ref>{{Cite web |date=17 Jul 2021 |title=Samsung odyssey g5 crack itself |url=https://www.reddit.com/r/Monitors/comments/om4tdo/samsung_odyssey_g5_crack_itself/ |via=Reddit}}</ref><ref>{{Cite web |date=7 Mar 2024 |title=Odyssey G7 Curved internal screen crack burshed off as physical damage - known problem no warranty!! |url=https://r1.community.samsung.com/t5/others/odyssey-g7-curved-internal-screen-crack-burshed-off-as-physical/td-p/25903025 |via=Samsung Community Forum}}</ref> The monitor may also arrive cracked in the box.<ref>{{Cite web |date=22 Aug 2022 |title=Samsung Odyssey G5 34" broken on unboxing |url=https://forums.whirlpool.net.au/archive/95pny4p2 |website=Whirlpool Forums}}</ref> | ||
===Samsung's warranty coverage=== | ===Samsung's warranty coverage=== | ||
Samsung generally refuses to cover panels cracked in this fashion under warranty. <ref name=":0" /> Their response to warranty claims is typically that of making unprovable claims about the user damaging it. <ref>https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/</ref | Samsung generally refuses to cover panels cracked in this fashion under warranty.<ref name=":0" /> Their response to warranty claims is typically that of making unprovable claims about the user damaging it.<ref name=":1" /><ref name=":2">{{Cite web |date=4 Apr 2025 |title=Got a Samsung Odyssey G9 OLED (G91SD) and it broke by itself at the sixth day. Samsung denied the warranty |url=https://linustechtips.com/topic/1607807-got-a-samsung-odyssey-g9-oled-g91sd-and-it-broke-by-itself-at-the-sixth-day-samsung-denied-the-warranty/ |via=Linux Tech Tips Forum}}</ref> They may also refuse to cover it despite the user having a video recording as proof of the monitor cracking on its own.<ref name=":2" /><ref>{{Cite web |date=4 Apr 2025 |title=Odyssey G9 49" QD-OLED G91SD spontaneous cracking |url=https://eu.community.samsung.com/t5/computers-it/odyssey-g9-49-quot-qd-oled-g91sd-spontaneous-cracking/td-p/12033130 |via=Samsung Community Forum}}</ref> Warranty coverage may also vary based on region.<ref name=":0" /> | ||
==See also== | ==See also== | ||
[[Samsung TV's]] | * [[Samsung]] | ||
* [[Samsung TV's]] | |||
==References== | ==References== | ||
Latest revision as of 13:01, 26 June 2025
Samsung Odyssey Curved Monitors
| Basic Information | |
|---|---|
| Release Year | 2017 |
| Product Type | Monitor |
| In Production | Yes |
| Official Website | https://www.samsung.com/us/monitors/odyssey-gaming-monitor/ |
Samsung is a well known manufacturer of monitors and a pioneer of curved screen technology. Their Odyssey lineup of curved gaming monitors is all-encompassing, ranging from small, affordable VA panels to state of the art ultrawide OLED models.[1]
Consumer impact summary[edit | edit source]
- Many users of Odyssey monitors have reported concerning cracking noises during normal use, a possible sign of thermal stress
- During use, the monitors may emit a loud "pop" noise and the panel will crack vertically, usually around the center of the screen
- There have also been reports of the monitors coming cracked in the box, or cracking while the user is away
- Cracking display panels have been reported on all curved monitors in the lineup
- Samsung generally refuses to honor the warranty, usually refusing on the basis of claims that cannot be proved (the monitor cracking due to the user's misuse)
- Samsung's coverage of the issue under warranty may also differ based on region
Incidents[edit | edit source]
Disturbing cracking noises[edit | edit source]
During normal use, the monitors may produce cracking noises that users report as "concerning", possibly indicative of the display panel undergoing thermal stressing.[2][3]
Cracking of display panels[edit | edit source]
During normal use, the monitor may emit a loud "pop" noise and crack vertically, typically near the center of the panel. Reports cover all the curved monitors in the Odyssey lineup.[2][4][5][6][7] The monitor may also arrive cracked in the box.[8]
Samsung's warranty coverage[edit | edit source]
Samsung generally refuses to cover panels cracked in this fashion under warranty.[2] Their response to warranty claims is typically that of making unprovable claims about the user damaging it.[5][9] They may also refuse to cover it despite the user having a video recording as proof of the monitor cracking on its own.[9][10] Warranty coverage may also vary based on region.[2]
See also[edit | edit source]
References[edit | edit source]
- ↑ "Odyssey Gaming Monitor Product Page". Samsung.
- ↑ 2.0 2.1 2.2 2.3 LMG Clips (4 Oct 2023). "Samsung Needs to Fix This" – via YouTube.
- ↑ "Popping Sounds From Samsung Odyssey G9?". 3 Oct 2023 – via Reddit.
- ↑ "Samsung Odyssey Neo G9 cracked on its own after day 78". 9 Aug 2023 – via Linus Tech Tips Forum.
- ↑ 5.0 5.1 "Samsung Odyssey Neo G9 screen cracked vertically spontaneously during warranty. Samsung won't repair or replace. I received a quote from a third party repair service for € 764 (Netherlands). What are my options?". 12 Oct 2022 – via Reddit.
- ↑ "Samsung odyssey g5 crack itself". 17 Jul 2021 – via Reddit.
- ↑ "Odyssey G7 Curved internal screen crack burshed off as physical damage - known problem no warranty!!". 7 Mar 2024 – via Samsung Community Forum.
- ↑ "Samsung Odyssey G5 34" broken on unboxing". Whirlpool Forums. 22 Aug 2022.
- ↑ 9.0 9.1 "Got a Samsung Odyssey G9 OLED (G91SD) and it broke by itself at the sixth day. Samsung denied the warranty". 4 Apr 2025 – via Linux Tech Tips Forum.
- ↑ "Odyssey G9 49" QD-OLED G91SD spontaneous cracking". 4 Apr 2025 – via Samsung Community Forum.