Futurehome Smarthub Mandatory Subscription Fee: Difference between revisions
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'''On 26 June 2025''' a mandatory subscription was activated in the app, with the existing households being granted a four-week free trial. After the trial, continued use of the hub requires '''1,188 NOK per year (≈ US $117)'''; non-subscribers are locked out of the app, automations, and local API. FHSD justified the fee as necessary to “secure stable operation, fund product development, and provide high-quality support”, according to FAQ.<ref name=":0" /><ref name=":1" /><ref>https://www.tek.no/nyheter/nyhet/i/alMe04/rasende-kunder-opplever-smarthjem-utpressing</ref> | '''On 26 June 2025''' a mandatory subscription was activated in the app, with the existing households being granted a four-week free trial. After the trial, continued use of the hub requires '''1,188 NOK per year (≈ US $117)'''; non-subscribers are locked out of the app, automations, and local API. FHSD justified the fee as necessary to “secure stable operation, fund product development, and provide high-quality support”, according to FAQ.<ref name=":0" /><ref name=":1" /><ref>https://www.tek.no/nyheter/nyhet/i/alMe04/rasende-kunder-opplever-smarthjem-utpressing</ref> | ||
The hub is installed in over 38,000 households across Norway.<ref>https://www.futurehome.io/no/ (The updated figure of 38,000 is listed only on the Norwegian version of the site)</ref> | The hub is installed in over 38,000 households across Norway.<ref>https://www.futurehome.io/no/ (The updated figure of 38,000 is listed only on the Norwegian version of the site)</ref><gallery> | ||
File:Futurehome Subscription App Info 1.PNG|Futurehome app home screen prompting the user to activate a subscription. | |||
File:Futurehome Subscription App Info 2.PNG|Subscription-activation screen showing annual-payment terms; one link opens the subscription FAQ, the other opens a feedback form (https://us1.zonka.co/1pBYm3) | |||
File:Futurehome subscription feedback form.jpg|Feedback form presented to users who decline the subscription (https://us1.zonka.co/1pBYm3) | |||
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==Consumer response== | ==Consumer response== | ||