Futurehome Smarthub mandatory subscription fee: Difference between revisions
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One user, muffinmeistro, wrote:<blockquote>''I can't understand how what they're trying to do here is legal. I'd like to hear what u/thomasiversen thinks.'' | One user, muffinmeistro, wrote:<blockquote>''I can't understand how what they're trying to do here is legal. I'd like to hear what u/thomasiversen thinks.'' | ||
''They're removing functionality locally in a hub (computer) that I've paid for with an update.''<ref>{{Cite web |date=2025-06-18 |title=Futurehome is forcing existing customers to switch to a subscription, what now? : r/norge |url=https://www.reddit.com/r/norge/comments/1lek0p7/comment/myhs0sm/?tl=en&utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |url-status=dead |access-date=2025-07-13}}</ref></blockquote> | ''They're removing functionality locally in a hub (computer) that I've paid for with an update.''<ref>{{Cite web |date=2025-06-18 |title=Futurehome is forcing existing customers to switch to a subscription, what now? : r/norge |url=https://www.reddit.com/r/norge/comments/1lek0p7/comment/myhs0sm/?tl=en&utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button |url-status=dead |access-date=2025-07-13}}</ref></blockquote>Another user posted (in Norwegian) expressing concern for the pushing a subscription, as well as a poor user experince:<blockquote>''I want to spend my money somewhere else than paying over 1000 kroner a year for half-hearted functionality. What options do I have? I currently have lights and thermostats from Futurehome. Can these devices be used with Home Assistant?<ref>{{Cite web |last=MrGeniusL |date=2025-06-18 |title=Futurehome tvinger eksisterende kunder over til et abonnement, hva nå? |url=http://www.reddit.com/r/norge/comments/1lek0p7/futurehome_tvinger_eksisterende_kunder_over_til/ |access-date=2025-07-14 |website=r/norge}}</ref>'' | ||
(Translated from Norwegian)</blockquote> | |||
Norway, though not an EU member, adheres to European Economic Area (EEA) consumer protections that bar unfair commercial practices. Whether this retroactive subscription violates those laws remains to be seen.<ref>{{Cite web |title=European Economic Area (EEA) Agreement {{!}} Access2Markets |url=https://trade.ec.europa.eu/access-to-markets/en/content/european-economic-area-eea-agreement#:~:text=links%20and%20documents-,At%20a%20glance,part%20of%20EEA%20countries'%20legislation. |access-date=2025-07-13}}</ref> | Norway, though not an EU member, adheres to European Economic Area (EEA) consumer protections that bar unfair commercial practices. Whether this retroactive subscription violates those laws remains to be seen.<ref>{{Cite web |title=European Economic Area (EEA) Agreement {{!}} Access2Markets |url=https://trade.ec.europa.eu/access-to-markets/en/content/european-economic-area-eea-agreement#:~:text=links%20and%20documents-,At%20a%20glance,part%20of%20EEA%20countries'%20legislation. |access-date=2025-07-13}}</ref> | ||