Nintendo: Difference between revisions

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==Consumer-impact summary==
==Consumer-impact summary==


*'''User Freedom:''' Extensive history against hardware and software modification; recently has pushed to brick consoles if homebrew is detected.
*'''User freedom:''' Extensive history against hardware and software modification; recently has pushed to brick consoles if homebrew is detected.
*'''User Privacy:''' Historically has ignored individual consumers; recently may be spying on Nintendo Switch hardware to detect modifications.
*'''User privacy:''' Historically has ignored individual consumers; recently may be spying on Nintendo Switch hardware to detect modifications.
*'''Business Model:''' Hardware sales, software sales, more recently subscriptions such as [[Nintendo Switch Online]].
*'''Business model:''' Hardware sales, software sales, more recently subscriptions such as [[Nintendo Switch Online]].
*'''Market Competition:''' Limited home console competition from [[Sony]] and [[Xbox]]; questionable portable console competition.
*'''Market competition:''' Limited home console competition from [[Sony]] and [[Xbox]]; questionable portable console competition.


==Controversial Practices==
==Controversial Practices==
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===De-listing/destruction of access to games===
===De-listing/destruction of access to games===
<blockquote>''Further Reading: [[Storefront shutdown#Wii U/3DS eShops (2012–2023)]], [[Storefront shutdown#Wii Shop Channel (2006–2019)]]'' </blockquote>In late January of 2019, Nintendo shut down their first digital storefront, the Wii Shop Channel.<ref>{{Cite web |date=2019 |title=Wii Shop Channel Discontinuation |url=https://en-americas-support.nintendo.com/app/answers/detail/a_id/27560/~/wii-shop-channel-discontinuation |url-status=live |access-date=7 May 2025 |website=Nintendo Customer Support}}</ref> Subsequently, on March 27, 2023, they shut down the [[Wii U]] and [[3DS]] eShops.<ref>{{Cite web |date=Apr 2023 |title=Notice of End of Purchases in Nintendo eShop for Wii U and Nintendo 3DUpdate April 2023 |url=https://www.nintendo.com/au/support/articles/wii-u-and-nintendo-3ds-eshop-discontinuation/ |url-status=live |access-date=7 May 2025 |website=Nintendo Support}}</ref> These shutdowns have caused hundreds of games to become impossible to legally obtain new copies of and for some, additionally play which include Splatoon 1, Super Mario Maker, Pokémon Picross, and more.<ref>{{Cite web |date=22 Mar 2023 |title=These are the 1,000 digital-only 3DS and Wii U games disappearing next week |url=https://www.videogameschronicle.com/features/analysis-digital-only-wii-u-3ds-games/ |url-status=live |access-date=7 May 2025 |website=www.videogameschronicle.com}}</ref> As of now, over 1,000 digitally exclusive games can only be obtained through piracy, and a subset requires additional modification to run.
<blockquote>''Further Reading: [[Storefront shutdown#Wii U/3DS eShops (2012–2023)]], [[Storefront shutdown#Wii Shop Channel (2006–2019)]]'' </blockquote>In late January of 2019, Nintendo shut down their first digital storefront, the Wii Shop Channel.<ref>{{Cite web |date=2019 |title=Wii Shop Channel Discontinuation |url=https://en-americas-support.nintendo.com/app/answers/detail/a_id/27560/~/wii-shop-channel-discontinuation |url-status=live |access-date=7 May 2025 |website=Nintendo Customer Support}}</ref> Subsequently, on March 27, 2023, they shut down the [[Wii U]] and [[Nintendo 3DS|3DS]] eShops.<ref>{{Cite web |date=Apr 2023 |title=Notice of End of Purchases in Nintendo eShop for Wii U and Nintendo 3DUpdate April 2023 |url=https://www.nintendo.com/au/support/articles/wii-u-and-nintendo-3ds-eshop-discontinuation/ |url-status=live |access-date=7 May 2025 |website=Nintendo Support}}</ref> These shutdowns have caused hundreds of games to become impossible to legally obtain new copies of and for some, additionally play which include Splatoon 1, Super Mario Maker, Pokémon Picross, and more.<ref>{{Cite web |date=22 Mar 2023 |title=These are the 1,000 digital-only 3DS and Wii U games disappearing next week |url=https://www.videogameschronicle.com/features/analysis-digital-only-wii-u-3ds-games/ |url-status=live |access-date=7 May 2025 |website=www.videogameschronicle.com}}</ref> As of now, over 1,000 digitally exclusive games can only be obtained through piracy, and a subset requires additional modification to run.


In early 2025, [[Nintendo Switch Online]] (NSO) delisted a game for the first time, Super Soccer.<ref>{{Cite web |last=@GVG |date=28 Feb 2025 |title=First Game Removed from Nintendo Switch Online |url=https://www.youtube.com/watch?v=PSz-wKls0Wk |url-status=live |access-date=7 May 2025 |website=[[YouTube]]}}</ref><ref>{{Cite web |last=Glagowski |first=Peter |date=28 Feb 2025 |title=Nintendo of Japan announces title will be removed from NSO library, first time since launch |url=https://nintendowire.com/news/2025/02/28/nintendo-of-japan-announces-title-will-be-removed-from-nso-library-first-time-since-launch/ |url-status=live |access-date=7 May 2025 |website=Nintendo Wire}}</ref> With the previously mentioned events of delisting of products a consumer owns for their consoles, such as a physical game on disc or a previously downloaded digital title, consumers still had the ability to play these games, and in some instances, even reinstall them. However, with [[Nintendo Switch Online|NSO]] acting as a [[streaming service]] for games it provides to consumers, when a title is delisted, consumers completely and totally lose access to the game, unless the company who requested the title to be delisted were to re-list the game on the service. This event has caused rightful concern among consumers, because this may set a dangerous precedent for access to retro games in the future.<ref>{{Cite web |last=Flores Jr. |first=Johnny |date=1 Mar 2025 |title=Nintendo Is Delisting A Game From The Switch Online Library For The First Time |url=https://www.thegamer.com/nintendo-delisting-snes-game-from-switch-online-library/ |url-status=live |access-date=7 May 2025 |website=The Gamer}}</ref>  
In early 2025, [[Nintendo Switch Online]] (NSO) delisted a game for the first time, Super Soccer.<ref>{{Cite web |last=@GVG |date=28 Feb 2025 |title=First Game Removed from Nintendo Switch Online |url=https://www.youtube.com/watch?v=PSz-wKls0Wk |url-status=live |access-date=7 May 2025 |website=[[YouTube]]}}</ref><ref>{{Cite web |last=Glagowski |first=Peter |date=28 Feb 2025 |title=Nintendo of Japan announces title will be removed from NSO library, first time since launch |url=https://nintendowire.com/news/2025/02/28/nintendo-of-japan-announces-title-will-be-removed-from-nso-library-first-time-since-launch/ |url-status=live |access-date=7 May 2025 |website=Nintendo Wire}}</ref> With the previously mentioned events of delisting of products a consumer owns for their consoles, such as a physical game on disc or a previously downloaded digital title, consumers still had the ability to play these games, and in some instances, even reinstall them. However, with [[Nintendo Switch Online|NSO]] acting as a [[streaming service]] for games it provides to consumers, when a title is delisted, consumers completely and totally lose access to the game, unless the company who requested the title to be delisted were to re-list the game on the service. This event has caused rightful concern among consumers, because this may set a dangerous precedent for access to retro games in the future.<ref>{{Cite web |last=Flores Jr. |first=Johnny |date=1 Mar 2025 |title=Nintendo Is Delisting A Game From The Switch Online Library For The First Time |url=https://www.thegamer.com/nintendo-delisting-snes-game-from-switch-online-library/ |url-status=live |access-date=7 May 2025 |website=The Gamer}}</ref>  


===Nintendo authorized repair===
===Nintendo authorized repair===
<blockquote>Further Reading: [[Nintendo authorized repair]]</blockquote>A man sent in their Nintendo Switch to Nintendo for repair of a broken charging port and was given an estimate of £132 (161.51 USD) to replace the entire motherboard, which would result in data loss and noted screen damage. This was despite the only damage to the console being to the charging port and a screen protector, and not the screen itself.<ref>{{Cite web |last=Rossmann |first=Louis |date=31 Jul 2021 |title=Why Nintendo authorized repair sucks: the incentives are at odds with a good repair experience |url=https://www.youtube.com/watch?v=UxKJn35DK8k |url-status=live |access-date=7 May 2025 |website=[[YouTube]]}}</ref><!-- This needs more evidence to demonstrate that it's not an isolated incident and represents systematic policy. probably best to creat the incident article for it, then summarise it here --> <!-- Will write more later. This should be a good starting point, I believe.
<blockquote>Further Reading: [[Nintendo authorized repair]]
 
[[Nintendo refuses to repair water damaged Switch 2 console]]</blockquote>A man sent in their Nintendo Switch to Nintendo for repair of a broken charging port and was given an estimate of £132 (161.51 USD) to replace the entire motherboard, which would result in data loss and noted screen damage. This was despite the only damage to the console being to the charging port and a screen protector, and not the screen itself.<ref>{{Cite web |last=Rossmann |first=Louis |date=31 Jul 2021 |title=Why Nintendo authorized repair sucks: the incentives are at odds with a good repair experience |url=https://www.youtube.com/watch?v=UxKJn35DK8k |url-status=live |access-date=7 May 2025 |website=[[YouTube]]}}</ref> <!-- This needs more evidence to demonstrate that it's not an isolated incident and represents systematic policy. probably best to creat the incident article for it, then summarise it here --> <!-- Will write more later. This should be a good starting point, I believe.




Looking great so far! - James -->
Looking great so far! - James -->
======Rust in new units of Switch 2======
Around early-mid July 2025 there have been findings of brand new Nintendo Switch 2 having rust on internal components.
On June 30th, 2025 a YouTube channel "BGA TECH ASSISTÊNCIA E TECNOLOGIA" uploaded a video titled "Swich 2 vs Oled, Technical Review, weight, motherboard, which has the biggest battery?". During the process of disassembly of the new device they discovered rust on an internal component (which can be seen in the video at around 17:16). <ref>{{Cite web |date=June 30, 2025 |title=Swich 2 vs Oled, Technical Review, weight, motherboard, which has the biggest battery? |url=https://www.youtube.com/watch?v=Xj_ne2cL_-U&t=1036s |website=youtube.com}}</ref>
On July 8th, 2025 a Nintendo customer made a post on Reddit<ref>{{Cite web |date=2025-07-08 |title=Bricked Switch 2, Nintendo claiming water damage |url=https://old.reddit.com/r/consolerepair/comments/1lugq83/bricked_switch_2_nintendo_claiming_water_damage/ |archive-url=https://web.archive.org/web/20250715124737/https://old.reddit.com/r/consolerepair/comments/1lugq83/bricked_switch_2_nintendo_claiming_water_damage/ |archive-date=2025-07-15 |website=reddit.com}}</ref> describing how Nintendo refused to repair a defective device under warranty. In this case, customer's device stopped turning on about a week after a purchase, but it still kept drawing some power. Customer sent the device to Nintendo for repairs. Nintendo replied that "CPU and LCD housing were corroded due to water damage", refused to repair device free of charge under "twelve (12) month from the day of purchase" limited warranty<ref>{{Cite web |title=Warranty and Service Information |url=https://en-americas-support.nintendo.com/app/answers/detail/a_id/50404 |archive-url=https://web.archive.org/web/20250708231402/https://en-americas-support.nintendo.com/app/answers/detail/a_id/50404 |archive-date=20225-07-08 |website=nintendo.com}}</ref> and wanted to charge customer around 35,000 yen (~$240) for a repair. Nintendo also confirmed that water damage indicator stickers did NOT change color. Customer refused receiving a repair, received unit back and made an unboxing video of this device. <ref>{{Cite web |date=2025-07-13 |title=Unboxing my DEAD Switch 2 |url=https://www.youtube.com/watch?v=K7Z4sWJK2J8 |website=youtube.com}}</ref>
===Joy-Con and Joystick related Hardware Failures===
===Joy-Con and Joystick related Hardware Failures===


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===Console bans stripping vital features===
===Console bans stripping vital features===
{{Main|Nintendo Switch bans}}
{{Main|Nintendo Switch bans}}
There have been reports from users that the usage of the MIG Switch cartridge on the [[Nintendo Switch|''Nintendo Switch 2'']] will cause the device from being banned from all online services provided to the console,<ref name=":32">{{Cite web |last=Scattered Brain |date=Jun 16, 2025 |title=Soo... Nintendo banned my Switch 2 (Don't try the MIG Switch!) |url=https://www.youtube.com/watch?v=ExgYTA18_vo&t=656s |access-date=Jun 18, 2025 |website=[[YouTube]]}}</ref><ref>{{Cite journal |title=Nintendo will take your Switch 2 offline forever if you use a Mig flash cartridge |url=https://www.theverge.com/news/688483/nintendo-switch-2-ban-error-code-mig-flash-cartridge-online |journal=The Verge}}</ref><ref>{{Cite web |date=2025-06-20 |title=Nintendo BRICKS MIG Flash user's Switch 2 - The Difference between banning a Switch and BRICKING it |url=https://www.youtube.com/watch?v=rn4969P2RIA |website=YouTube}}</ref><!-- Refs 49 and 50 need to have their formatting fixed. Not in the mood to fix them myself, however these are holdovers from a previous edit from another user. - JamesTDG --> regardless of the usage of the cartridge for legitimately dumped software, homebrew, or otherwise. Compared to previous console generations, the online bans on the the [[Nintendo Switch|''Nintendo Switch 2'']] will cause a soft-brick, as vital features such as the ''eShop'' or factory resetting the device are permanently disabled. <ref name=":02">{{Cite news |last=Orland |first=Kyle |date=Jun 17, 2025 |title=Switch 2 users report online console bans after running personal game “backups” |url=https://arstechnica.com/gaming/2025/06/playing-personal-game-backups-could-get-your-switch-2-banned-by-nintendo/ |access-date=Jun 19, 2025 |work=Ars Technica}}</ref>
There have been reports from users that the usage of the MIG Switch cartridge on the [[Nintendo Switch|''Nintendo Switch 2'']] will cause the device from being banned from all online services provided to the console,<ref name=":32">{{Cite web |last=Scattered Brain |date=Jun 16, 2025 |title=Soo... Nintendo banned my Switch 2 (Don't try the MIG Switch!) |url=https://www.youtube.com/watch?v=ExgYTA18_vo&t=656s |access-date=Jun 18, 2025 |website=[[YouTube]]}}</ref><ref>{{Cite journal |last=Faulkner |first=Cameron |date=Jun 17, 2025 |title=Nintendo will take your Switch 2 offline forever if you use a Mig flash cartridge |url=https://www.theverge.com/news/688483/nintendo-switch-2-ban-error-code-mig-flash-cartridge-online |journal=The Verge}}</ref><ref>{{Cite web |last=Ratchet Mods |date=Jun 20, 2025 |title=Nintendo BRICKS MIG Flash user's Switch 2 - The Difference between banning a Switch and BRICKING it |url=https://www.youtube.com/watch?v=rn4969P2RIA |access-date=Jun 20, 2025 |website=[[YouTube]]}}</ref><!-- Refs 49 and 50 need to have their formatting fixed. Not in the mood to fix them myself, however these are holdovers from a previous edit from another user. - JamesTDG --> regardless of the usage of the cartridge for legitimately dumped software, homebrew, or otherwise. Compared to previous console generations, the online bans on the the [[Nintendo Switch|''Nintendo Switch 2'']] will cause a soft-brick, as vital features such as the ''eShop'' or factory resetting the device are permanently disabled. <ref name=":02">{{Cite news |last=Orland |first=Kyle |date=Jun 17, 2025 |title=Switch 2 users report online console bans after running personal game “backups” |url=https://arstechnica.com/gaming/2025/06/playing-personal-game-backups-could-get-your-switch-2-banned-by-nintendo/ |access-date=Jun 19, 2025 |work=Ars Technica}}</ref>
 
The disabling of the ''eShop'' in particular means the console cannot download games or updates, and in particular disables the functionality of [[Switch Game Key-Card|game-key cards]], which require access to the ''eShop'' to be capable of downloading the game.<ref>{{Cite news |last=Cohen |first=Jason |date=Jun 5, 2025 |title=Buying Physical? Watch Out For the Switch 2's Game-Key Cards |url=https://www.pcmag.com/explainers/nintendo-switch-2-game-cards-vs-game-key-cards-vs-downloads-whats-the-difference |access-date=Jun 18, 2025 |work=PC Mag}}</ref> If the [[Switch Game Key-Card|game-key card]] has its associated game data uninstalled from a banned console, the card itself is useless, especially as consumers cannot expand the device's game storage.{{Citation needed|reason=check comment}}<!-- Nintendo has themselves mentioned in a direct and in the Welcome Tour that the system's game storage is kept entirely internal as a chip, would be necessary to include as a ref here. -->


The disabling of the ''eShop'' in particular means the console cannot download games or updates, and in particular disables the functionality of [[Switch Game Key-Card|game-key cards]], which require access to the ''eShop'' to be capable of downloading the game.<ref>{{Cite news |last=Cohen |first=Jason |date=Jun 5, 2025 |title=Buying Physical? Watch Out For the Switch 2's Game-Key Cards |url=https://www.pcmag.com/explainers/nintendo-switch-2-game-cards-vs-game-key-cards-vs-downloads-whats-the-difference |access-date=Jun 18, 2025 |work=PC Mag}}</ref>
==Products<!-- Please keep this section reserved for products which are expected to be relevant to the wiki, and at least try to organize products chronologically. -->==
==Products<!-- Please keep this section reserved for products which are expected to be relevant to the wiki, and at least try to organize products chronologically. -->==