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| ''Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.''
| | {{Ph-I-Int}} |
| | ==Background== |
| | {{Ph-I-B}} |
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| ==Background== | | ==[Incident]== |
| ''Information about the product/service history to provide the neccessary context surrounding the incident''
| | {{Ph-I-I}} |
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| ==''[Incident]''==
| | ===[Company]'s response=== |
| ''Change title to be descriptive of the incident. Impartial and complete description of the events.''
| | {{Ph-I-ComR}} |
| === [Company]'s response === | |
| ''If applicable add the proposed solution to the issues by the company.''
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| ==Consumer impact==
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| ''What the repercussions of the incident are for consumers in the context of "new" consumer protection (privacy,right to ownership,right to say no).''
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| ==Lawsuit== | | ==Lawsuit== |
| ''If applicable add any information regarding litigation around the incident here.''
| | {{Ph-I-L}} |
| ===Claims===
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| ''Main claims of the suit.''
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| ===Rebuttal===
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| ''The response of the company or counterclaims.''
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| ==Consumer response== | | ==Consumer response== |
| ''Summary and key issues of prevailing sentiment from the consumers that can be documented via articles, emails to support, reviews and forum posts.''
| | {{Ph-I-ConR}} |
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| ==References== | | ==References== |
| {{reflist}} | | {{reflist}} |
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| <includeonly>[[Category:Incidents]]</includeonly>
| | {{Ph-I-C}} |
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| <noinclude>
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| [[Category:Article sample templates]]</noinclude>
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