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| Short summary of the incident. Usually 2-3 sentences that summarize the contents or the article.
| | {{Ph-I-Int}} |
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| ==Background== | | ==Background== |
| Information about the product/service history to provide the necessary context surrounding the incident
| | {{Ph-I-B}} |
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| ==[Incident]== | | ==[Incident]== |
| Change this section's title to be descriptive of the incident.
| | {{Ph-I-I}} |
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| Impartial and complete description of the events, including actions taken by the company, and the timeline of the incident coming to the public's attention.
| | ===[Company]'s response=== |
| | {{Ph-I-ComR}} |
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| ===[Company]'s response===
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| If applicable, add the proposed solution to the issues by the company.
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| ==Lawsuit== | | ==Lawsuit== |
| If applicable, add any information regarding litigation around the incident here.
| | {{Ph-I-L}} |
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| ===Claims===
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| Main claims of the suit.
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| ===Rebuttal=== | | ==Consumer response== |
| The response of the company or counterclaims.
| | {{Ph-I-ConR}} |
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| ===Outcome===
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| The outcome of the suit, if any.
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| ==Consumer response==
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| Summary and key issues of prevailing sentiment from the consumers and commentators that can be documented via articles, emails to support, reviews and forum posts.
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| ==References== | | ==References== |
| {{reflist}} | | {{reflist}} |
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| <includeonly>[[Category:Name of associated product, service, website, software, product line or company goes here]]</includeonly>
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| [[Category:Article sample templates]]</noinclude>
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