Consumer Rights Wiki

Insta360+: Difference between revisions

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{{ProductCargo
|Company=Insta360
|ReleaseYear=2025
|InProduction=Yes
|ArticleType=Service
|Category=Cloud storage
|Logo=Insta360plus Logo.JPG
|Website=https://store.insta360.com/product/insta360plus
|Description=Cloud-based subscription for Insta360 cameras that offers camera replacement and warranty perks.
}}


{{ProductPage
'''Insta360+''' is a cloud-based subscription service by [[Insta360]], launched in January 2025. It offers cloud storage, auto backups, editing, and sharing for Insta360 camera users, with perks like replacement cameras and warranties.
|infobox_logo=Insta360plus_Logo.JPG
|infobox_1_key=Release Year
|infobox_1_value=2025
|infobox_2_key=Product Type
|infobox_2_value=Cloud Storage and Editing Service
|infobox_3_key=In Production
|infobox_3_value=Yes
|infobox_4_key=Official Website
|infobox_4_value=https://store.insta360.com/product/insta360plus


|description='''Insta360+''' is a cloud-based subscription service by [[Insta360]], launched in January 2025. It offers cloud storage, auto backups, editing, and sharing for Insta360 camera users, with perks like replacement cameras and warranties.
==Consumer impact summary==
====Privacy====
*Collects email, device info, and uploaded content as per their Privacy Policy <ref>https://www.insta360.com/support/supportcourse?post_id=9148</ref>
*Shares data with third parties like AWS
*Uses cookies for ads, opt-out for U.S. users
*Stores data while in use, retains post-termination
*Transparency
**Clear pricing and trial terms
**Accessible privacy policy
**Limited clarity on breach handling


|summary_privacy_1=Collects email, device info, and uploaded content as per their Privacy Policy <ref>https://www.insta360.com/support/supportcourse?post_id=9148</ref>
====Freedom====
|summary_privacy_2=Shares data with third parties like AWS
*Users don’t own uploads; Insta360 has limited use rights
|summary_privacy_3=Uses cookies for ads, opt-out for U.S. users
*Service termination for violations
|summary_privacy_4=Stores data while in use, retains post-termination
*Trial content deleted after 60 days without subscription <ref>https://onlinemanual.insta360.com/insta360%2Bfreeplan/en-us/faq/functionality</ref>
*No opt-out from core data collection
*Terms can change, requiring user acceptance


|summary_freedom_1=Users don’t own uploads; Insta360 has limited use rights
====Business model====
|summary_freedom_2=Service termination for violations
|summary_freedom_3=Trial content deleted after 60 days without subscription <ref>https://onlinemanual.insta360.com/insta360%2Bfreeplan/en-us/faq/functionality</ref>
|summary_freedom_4=No opt-out from core data collection
|summary_freedom_5=Terms can change, requiring user acceptance


|summary_transparency_1=Clear pricing and trial terms
====Market control====
|summary_transparency_2=Accessible privacy policy
|summary_transparency_3=Limited clarity on breach handling


==Incidents==
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
{{Placeholder box|Replace the placeholder text in the sections below with the incidents that affect this product and a short summary. Also replace the link so it point to the right product line or company article.}}
===User Agreement Backlash (''2024'')===
{{Main|link to the main article}}
In November, Insta360 faced criticism <ref>https://petapixel.com/2024/11/15/insta360-cleans-up-ambiguous-user-service-agreement-in-response-to-user-concern/</ref> over ambiguous terms about user content rights, later clarified with a limited use license.
===Subscription prompt complaints (''2025'')===
{{Main|Insta360 X5}}
Users criticized a persistent Insta360+ prompt in the Insta360 X5 interface as intrusive advertising.


|incidents_1_title=User Agreement Backlash
==Products==
|incidents_1_date=Nov. 2024
{{Ph-C-P}}
|incidents_1_text=Insta360 faced criticism <ref>https://petapixel.com/2024/11/15/insta360-cleans-up-ambiguous-user-service-agreement-in-response-to-user-concern/</ref> over ambiguous terms about user content rights, later clarified with a limited use license.
 
|incidents_2_title=Subscription Prompt Complaints
|incidents_2_date=Apr. 2025
|incidents_2_text={{Main|Insta360 X5}}
Users criticized a persistent Insta360+ prompt in the Insta360 X5 interface as intrusive advertising.
}}


== References ==
== References ==
{{reflist}}
{{reflist}}
[[Category:Articles in need of additional work]]
[[Category:Articles requiring expansion]]
[[Category:Insta360+]]
[[Category:Insta360+]]
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