Nitro PDF License Deactivating: Difference between revisions

added references
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|Type=Service Termination, Planned Obsolescence
|Type=Service Termination, Planned Obsolescence
|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
|Description=Nitro Software, Inc. is remotely deactivating perpetual paid licenses.
}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders, stating they would be revoking our license remotely.{{Ph-I-Int}}
}}On May 5, 2025, Nitro Software, Inc. sent an email to perpetual license holders, stating they would be revoking our license remotely.
==Background==
==Background==
{{Ph-I-B}}
Nitro Software, Inc. offered perpetual licenses, which were paid for, and is now revoking them from users. They now offer a subscription.


==[Incident]==
==[Incident]==
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To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.  
To upgrade, please visit <nowiki>https://www.gonitro.com/support/upgrade</nowiki>.  


=== Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you. ===
Thank you for being a Nitro customer and we are committed to making this transition as smooth as possible for you.
 
=== [Company]'s response ===
{{Ph-I-ComR}}
 
 
==Lawsuit==
{{Ph-I-L}}
 
 
==Consumer response==
{{Ph-I-ConR}}
 


==References==
==References==
{{reflist}}https://web.archive.org/web/20250815162935/https://community.gonitro.com/topic/21958-license-deactivating/ you can see here a customer complaining about this on the forums, and official Nitro response, stating "These versions are no longer supported due to security compliance."{{Ph-I-C}}
{{reflist}}https://web.archive.org/web/20250815162935/https://community.gonitro.com/topic/21958-license-deactivating/ you can see here a customer complaining about this on the forums, and official Nitro response, stating "These versions are no longer supported due to security compliance."