ManyCam: Difference between revisions

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As a result of Paltalk's actions, many users who relied on this video software throughout the COVID-19 pandemic were caught in a situation where the software was inoperable, despite having paid for a "Lifetime" license.

~~Another~~ user created a post on their personal web blog, describing the situation:

==== Unhappy Customers ====

After Paltalk's acquisition of ManyCam, many customers posted their experiences and complaints on both personal web blogs and the official ManyCam Forums.

One user created a post on their personal web blog, describing the situation:

<ref name="Amazing CTO (Blog): ManyCam dishonored my lifetime license">[https://web.archive.org/web/20230413205720/https://www.amazingcto.com/beware-manycam-licensing-pricing/ "ManyCam dishonored my lifetime license"] amazingcto.com via The Internet Archive</ref>

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</blockquote>

~~Paying~~ customers were driven away from ManyCam because of Paltalk's actions. Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8. One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>

Other customers were thankful that people in the ManyCam online forums had posted their experiences to warn against upgrading. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 5:44pm

I just want to say, I came to the forums after seeing the option to pay was Annual or 2 years and I appreciate all the posts warning me against the newest upgrade. Looks like Manycam ha[s] [sic] fallen victim to subscription greed. Disappointing, but good luck to them I guess. I’m going to a competitor where I can just buy the software, forced subscriptions are the refuge of the lazy. I’m not saying developers shouldn’t be paid, on the contrary, I WANT to pay them, but I’m not willing to be a steady stream of income for, lets be honest, slow innovation and perpetually out of date UI design. It was a good run though. 🫡

}}

At least one customer was evaluating ManyCam as a candidate for purchasing software licenses for their employees. However, they removed ManyCam from their software candidate list citing Paltalk's deceptive act of changing the "lifetime" license terms to only apply to ManyCam version 7.x. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 8:26pm #41

I think they take us for idiots, and hope we’ll all accept that ‘lifetime’ only referred to the lifetime of version 7,x, or not notice, or something.

I’ve already had ManyCam removed from a proof of concept candidate list at work on the basis that the company is no longer trustworthy

}}

Another customer who purchased the "lifetime" license noticed that the new version of "''ManyCam Lite''" had also been updated to put a feature gate on the high resolutions, which now required the new paid subscription. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] June 22, 2022, 4:05pm #42

FYI - those who bought “Lifetime” - strongly suggest you do NOT get the newer ManyCam Lite.

They’ve gated high resolutions behind the new subscription.

So while yes, it will at least “run”, it’s been nerfed.

TODO: upload image

}}

Yet another customer was upset about changes to the app which Paltalk made to advertise their other self-titled app, "''Paltalk''". <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>

{{Quote box|quote=[USERNAME REDACTED] August 7, 2022, 10:59pm #54

To add insult to injury, when I restarted my mac today and opened Manycam, I had an ad pop-up for PalTalk (another app of theirs I gather). So, if the comments here are accurate, not only are they not honouring the terms of our lifetime subscriptions, they’re also advertising to us in-app?

}}

As evident from these forum posts, many paying customers were not pleased and driven away from ManyCam because of Paltalk's actions. Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8. Customers noticed that the company had changed the terms of their lifetime licenses after they had purchased such licenses under the promises of free future upgrades. One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>

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</blockquote>

Indeed, most human beings would concur that a "lifetime" is a span of time much greater than one year. As such, these customers perceived Paltalk to be disingenuous by not honoring the "lifetime" license agreement.

Indeed, as "AmazingCTO" and this user observed, most human beings would concur that a "lifetime" is a span of time much greater than one year. As such, these customers perceived Paltalk to be disingenuous by not honoring the "lifetime" license agreement.

==== ManyCam FAQ Page Changed ====

~~Later, on~~ around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added on):<ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>

On around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added on): <ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>

@@ Line 43: / Line 43: @@
 As a result of Paltalk's actions, many users who relied on this video software throughout the COVID-19 pandemic were caught in a situation where the software was inoperable, despite having paid for a "Lifetime" license.
-Another user created a post on their personal web blog, describing the situation:
+==== Unhappy Customers ====
+After Paltalk's acquisition of ManyCam, many customers posted their experiences and complaints on both personal web blogs and the official ManyCam Forums.
+One user created a post on their personal web blog, describing the situation:
 <ref name="Amazing CTO (Blog): ManyCam dishonored my lifetime license">[https://web.archive.org/web/20230413205720/https://www.amazingcto.com/beware-manycam-licensing-pricing/ "ManyCam dishonored my lifetime license"] amazingcto.com via The Internet Archive</ref>
@@ Line 81: / Line 86: @@
 </blockquote>
-Paying customers were driven away from ManyCam because of Paltalk's actions.  Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8.  One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>
+Other customers were thankful that people in the ManyCam online forums had posted their experiences to warn against upgrading. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+{{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 5:44pm
+I just want to say, I came to the forums after seeing the option to pay was Annual or 2 years and I appreciate all the posts warning me against the newest upgrade. Looks like Manycam ha[s] [sic] fallen victim to subscription greed. Disappointing, but good luck to them I guess. I’m going to a competitor where I can just buy the software, forced subscriptions are the refuge of the lazy. I’m not saying developers shouldn’t be paid, on the contrary, I WANT to pay them, but I’m not willing to be a steady stream of income for, lets be honest, slow innovation and perpetually out of date UI design. It was a good run though. 🫡
+}}
+At least one customer was evaluating ManyCam as a candidate for purchasing software licenses for their employees.  However, they removed ManyCam from their software candidate list citing Paltalk's deceptive act of changing the "lifetime" license terms to only apply to ManyCam version 7.x. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+{{Quote box|quote=[USERNAME REDACTED] June 21, 2022, 8:26pm #41
+I think they take us for idiots, and hope we’ll all accept that ‘lifetime’ only referred to the lifetime of version 7,x, or not notice, or something.
+I’ve already had ManyCam removed from a proof of concept candidate list at work on the basis that the company is no longer trustworthy
+}}
+Another customer who purchased the "lifetime" license noticed that the new version of "''ManyCam Lite''" had also been updated to put a feature gate on the high resolutions, which now required the new paid subscription. <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+{{Quote box|quote=[USERNAME REDACTED] June 22, 2022, 4:05pm #42
+FYI - those who bought “Lifetime” - strongly suggest you do NOT get the newer ManyCam Lite.
+They’ve gated high resolutions behind the new subscription.
+So while yes, it will at least “run”, it’s been nerfed.
+TODO: upload image
+}}
+Yet another customer was upset about changes to the app which Paltalk made to advertise their other self-titled app, "''Paltalk''". <ref name="ManyCam Forums: Don't Upgrade to ManyCam 8! - 2022-07-05"></ref>
+{{Quote box|quote=[USERNAME REDACTED] August 7, 2022, 10:59pm #54
+To add insult to injury, when I restarted my mac today and opened Manycam, I had an ad pop-up for PalTalk (another app of theirs I gather). So, if the comments here are accurate, not only are they not honouring the terms of our lifetime subscriptions, they’re also advertising to us in-app?
+}}
+As evident from these forum posts, many paying customers were not pleased and driven away from ManyCam because of Paltalk's actions.  Understandably, those paying customers were very unhappy when their "lifetime" license no longer worked, as it had for all other versions prior to ManyCam version 8.  Customers noticed that the company had changed the terms of their lifetime licenses after they had purchased such licenses under the promises of free future upgrades.  One customer related their experiences with previous upgrades to compare and contrast with the new situation and highlight their perception of the company's dishonest behavior: <ref name="ManyCam Forums: Lifetime Sub no longer valid"></ref>
@@ Line 110: / Line 151: @@
 </blockquote>
-Indeed, most human beings would concur that a "lifetime" is a span of time much greater than one year.  As such, these customers perceived Paltalk to be disingenuous by not honoring the "lifetime" license agreement.
+Indeed, as "AmazingCTO" and this user observed, most human beings would concur that a "lifetime" is a span of time much greater than one year.  As such, these customers perceived Paltalk to be disingenuous by not honoring the "lifetime" license agreement.
+==== ManyCam FAQ Page Changed ====
-Later, on around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added on):<ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>
+On around June 18, 2022, Paltalk modified the ManyCam Knowledge Base webpage to change the stated terms regarding the ManyCam Lifetime subscription plans (emphasis added on): <ref name="ManyCam Knowledge Base (Modified by Paltalk): Will I get all future versions and updates of ManyCam for free?">[https://web.archive.org/web/20220618021632/https://help.manycam.com/knowledge-base/manycam-devices-video-sources/ " Will I get all future versions and updates of ManyCam for free?"] manycam.com via The Internet Archive ''After being aquired by Patatalk'' </ref>
 <blockquote>