Discontinuation of Samsung Gear 360 Software and Services: Difference between revisions
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==Incident== | ==Incident== | ||
In July 2020, the discontinuation of Samsung Gear 360 software and servers was announced for the start of August, limiting device functionality without prior notice.<ref>{{Cite web|url=https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/|title=Samsung will no longer release updates for the Gear 360 app|first=Adnan|last=Farooqui|date=2020-07-24|work=SamMobile|access-date=2025-08-15|archive-url=https://web.archive.org/web/20250720224906/https://www.sammobile.com/news/samsung-no-longer-release-updates-gear-360-app/|archive-date=2025-07-20|url-status=live}}</ref> | |||
===Company's response=== | ===Company's response=== | ||
Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end, but provided no detailed timeline for all affected features. | Samsung stated that the Gear 360 app would no longer receive updates and that support for the ActionDirector software would end After February 28, 2024, but provided no detailed timeline for all affected features.<ref>{{Cite web|url=https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html|title=Samsung Discontinues New Updates For Gear 360 App|first=Sagar|last=Naresh|date=2020-07-24|work=Android Headlines|access-date=2025-08-15|archive-url=https://web.archive.org/web/20220729180510/https://www.androidheadlines.com/2020/07/samsung-discontinues-new-update-for-gear-360-app.html|archive-date=2022-07-29|url-status=live}}</ref> | ||
==Lawsuit== | ==Lawsuit== | ||
As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support. | As of now, there are no known lawsuits related to Samsung’s discontinuation of Gear 360 updates and server support. | ||
==Consumer response== | ==Consumer response== | ||
People were | People were frustrated and upset that Samsung just shut down updates and servers without warning.<ref>{{Cite web|url=https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614|title=Gear 360 App|author=DanTheGamer|date=2022-08-15|work=Samsung Community|access-date=2025-08-15|archive-url=https://web.archive.org/web/20230603044334/https://eu.community.samsung.com/t5/mobile-apps-services/gear-360-app/td-p/5857614|archive-date=2023-06-03|url-status=live}}</ref> Many complained online about losing features, and some even tried to hack or reverse-engineer the software to get it working again | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:Samsung Gear 360]] | |||