Ubisoft: Difference between revisions

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===California class action lawsuit===

Polygon reported on November 11, 2024<ref>{{Cite web |last=Carpenter |first=Nicole |date=11 Nov 2024 |title=Ubisoft sued for shutting down The Crew |url=https://www.polygon.com/gaming/476979/ubisoft-the-crew-shut-down-lawsuit-class-action |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> about two owners of the crew filing a class action lawsuit against Ubisoft on November 04, 2024 alleging violations of unfair competition, false advertising, fraudulent misrepresentation and breach of implied warranty, according to California Law.<ref>{{Cite web |date=11 Apr 2024 |title=Crew Lawsuit Via Polygon |url=https://it.scribd.com/document/790913960/Crew-Lawsuit-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref><blockquote>"Imagine you buy a pinball machine, and years later, you enter your den to go play it, only to discover that all the paddles are missing, the pinball and bumpers are gone, and the monitor that proudly displayed your unassailable high score is removed."</blockquote>Ubisoft responded to this lawsuit with a motion to dismiss on February 05, 2025, also reported by Polygon,<ref>{{Cite web |last=Carpenter |first=Nicole |date=9 Apr 2025 |title=Ubisoft holds firm in The Crew lawsuit: You don’t own your video games |url=https://www.polygon.com/gaming/555469/ubisoft-holds-firm-in-the-crew-lawsuit-you-dont-own-your-video-games |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> arguing that plaintiffs don’t have a case reiterating that fact that you don't own the video game you bought:<blockquote>"The [essence] of the plaintiffs’ complaint is that Ubisoft allegedly misled purchasers of its video game The Crew into believing they were purchasing unfettered ownership rights in the game, rather than a limited license to access the game. But the reality is that consumers received the benefit of their bargain and were explicitly notified, at the time of purchase, that they were purchasing a license."<ref>{{Cite web |date=25 Feb 2025 |title=The Crew lawsuit, Ubisoft response -- via Polygon |url=https://it.scribd.com/document/848030901/The-Crew-lawsuit-Ubisoft-response-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref></blockquote>On March 18, 2025 plaintiffs amended the ~~complain~~ with pictures of the physical copy arguing that the in-box Activation Code for The Crew had an expiration date of 2099. Additionally, the game’s in-game currency could be considered a form of gift certificate. In California, a gift certificate is not allowed to expire.

Polygon reported on November 11, 2024<ref>{{Cite web |last=Carpenter |first=Nicole |date=11 Nov 2024 |title=Ubisoft sued for shutting down The Crew |url=https://www.polygon.com/gaming/476979/ubisoft-the-crew-shut-down-lawsuit-class-action |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> about two owners of the crew filing a class action lawsuit against Ubisoft on November 04, 2024 alleging violations of unfair competition, false advertising, fraudulent misrepresentation and breach of implied warranty, according to California Law.<ref>{{Cite web |date=11 Apr 2024 |title=Crew Lawsuit Via Polygon |url=https://it.scribd.com/document/790913960/Crew-Lawsuit-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref><blockquote>"Imagine you buy a pinball machine, and years later, you enter your den to go play it, only to discover that all the paddles are missing, the pinball and bumpers are gone, and the monitor that proudly displayed your unassailable high score is removed."</blockquote>Ubisoft responded to this lawsuit with a motion to dismiss on February 05, 2025, also reported by Polygon,<ref>{{Cite web |last=Carpenter |first=Nicole |date=9 Apr 2025 |title=Ubisoft holds firm in The Crew lawsuit: You don’t own your video games |url=https://www.polygon.com/gaming/555469/ubisoft-holds-firm-in-the-crew-lawsuit-you-dont-own-your-video-games |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> arguing that plaintiffs don’t have a case reiterating that fact that you don't own the video game you bought:<blockquote>"The [essence] of the plaintiffs’ complaint is that Ubisoft allegedly misled purchasers of its video game The Crew into believing they were purchasing unfettered ownership rights in the game, rather than a limited license to access the game. But the reality is that consumers received the benefit of their bargain and were explicitly notified, at the time of purchase, that they were purchasing a license."<ref>{{Cite web |date=25 Feb 2025 |title=The Crew lawsuit, Ubisoft response -- via Polygon |url=https://it.scribd.com/document/848030901/The-Crew-lawsuit-Ubisoft-response-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref></blockquote>On March 18, 2025 plaintiffs amended the complaint with pictures of the physical copy arguing that the in-box Activation Code for The Crew had an expiration date of 2099. Additionally, the game’s in-game currency could be considered a form of gift certificate. In California, a gift certificate is not allowed to expire.

===GDPR Complaint===

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The EULA is effective from the earlier of the date You purchase, download or use the Product, until terminated according to its terms. You and UBISOFT (or its licensor) may terminate this EULA, at any time, for any reason. Termination by UBISOFT will be effective upon (a) notice to You or (b) termination of Your UBISOFT Account (if any) or (c) at the time of UBISOFT’s decision to discontinue offering and/or supporting the Product. This EULA will terminate automatically if You fail to comply with any of the terms and conditions of this EULA. Upon termination for any reason, You must immediately uninstall the Product and destroy all copies of the Product in Your possession.</blockquote>

=== The Crew shutdown ===

===The Crew shutdown===

Ubisoft officially delisted ''The Crew'' from all digital storefronts on '''December 14, 2023''', citing [https://www.ubisoft.com/en-ca/game/the-crew/the-crew-2/news-updates/3u0la29yUBGBzYlwKp5QMZ/an-update-on-the-crew “upcoming server infrastructure and licensing constraints.”] They announced that the game, released in 2014 and requiring constant online connectivity even for solo play, would become unplayable after its servers shut down on '''March 31, 2024''' UbisoftWikipedia. Following that shutdown, Ubisoft went a step further: players who owned the game on Ubisoft Connect found that their license had been revoked. The game was moved to an “Inactive Games” library section, became impossible to redownload, and even if launched from local files, only operated in a limited “demo” mode PC GamerWikipedia.

@@ Line 39: / Line 39: @@
 ===California class action lawsuit===
-Polygon reported on November 11, 2024<ref>{{Cite web |last=Carpenter |first=Nicole |date=11 Nov 2024 |title=Ubisoft sued for shutting down The Crew |url=https://www.polygon.com/gaming/476979/ubisoft-the-crew-shut-down-lawsuit-class-action |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> about two owners of the crew filing a class action lawsuit against Ubisoft  on November 04, 2024 alleging violations of unfair competition, false advertising, fraudulent misrepresentation and breach of implied warranty, according to California Law.<ref>{{Cite web |date=11 Apr 2024 |title=Crew Lawsuit Via Polygon |url=https://it.scribd.com/document/790913960/Crew-Lawsuit-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref><blockquote>"Imagine you buy a pinball machine, and years later, you enter your den to go play it, only to discover that all the paddles are missing, the pinball and bumpers are gone, and the monitor that proudly displayed your unassailable high score is removed."</blockquote>Ubisoft responded to this lawsuit with a motion to dismiss on February 05, 2025, also reported by Polygon,<ref>{{Cite web |last=Carpenter |first=Nicole |date=9 Apr 2025 |title=Ubisoft holds firm in The Crew lawsuit: You don’t own your video games |url=https://www.polygon.com/gaming/555469/ubisoft-holds-firm-in-the-crew-lawsuit-you-dont-own-your-video-games |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> arguing that plaintiffs don’t have a case reiterating that fact that you don't own the video game you bought:<blockquote>"The [essence] of the plaintiffs’ complaint is that Ubisoft allegedly misled purchasers of its video game The Crew into believing they were purchasing unfettered ownership rights in the game, rather than a limited license to access the game. But the reality is that consumers received the benefit of their bargain and were explicitly notified, at the time of purchase, that they were purchasing a license."<ref>{{Cite web |date=25 Feb 2025 |title=The Crew lawsuit, Ubisoft response -- via Polygon |url=https://it.scribd.com/document/848030901/The-Crew-lawsuit-Ubisoft-response-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref></blockquote>On March 18, 2025 plaintiffs  amended the complain with pictures of the physical copy arguing that the in-box Activation Code for The Crew had an expiration date of 2099. Additionally, the game’s in-game currency could be considered a form of gift certificate. In California, a gift certificate is not allowed to expire.<!-- could not find copy of court document, only the polygon report -->
+Polygon reported on November 11, 2024<ref>{{Cite web |last=Carpenter |first=Nicole |date=11 Nov 2024 |title=Ubisoft sued for shutting down The Crew |url=https://www.polygon.com/gaming/476979/ubisoft-the-crew-shut-down-lawsuit-class-action |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> about two owners of the crew filing a class action lawsuit against Ubisoft  on November 04, 2024 alleging violations of unfair competition, false advertising, fraudulent misrepresentation and breach of implied warranty, according to California Law.<ref>{{Cite web |date=11 Apr 2024 |title=Crew Lawsuit Via Polygon |url=https://it.scribd.com/document/790913960/Crew-Lawsuit-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref><blockquote>"Imagine you buy a pinball machine, and years later, you enter your den to go play it, only to discover that all the paddles are missing, the pinball and bumpers are gone, and the monitor that proudly displayed your unassailable high score is removed."</blockquote>Ubisoft responded to this lawsuit with a motion to dismiss on February 05, 2025, also reported by Polygon,<ref>{{Cite web |last=Carpenter |first=Nicole |date=9 Apr 2025 |title=Ubisoft holds firm in The Crew lawsuit: You don’t own your video games |url=https://www.polygon.com/gaming/555469/ubisoft-holds-firm-in-the-crew-lawsuit-you-dont-own-your-video-games |url-status=live |access-date=12 Apr 2025 |website=Polygon}}</ref> arguing that plaintiffs don’t have a case reiterating that fact that you don't own the video game you bought:<blockquote>"The [essence] of the plaintiffs’ complaint is that Ubisoft allegedly misled purchasers of its video game The Crew into believing they were purchasing unfettered ownership rights in the game, rather than a limited license to access the game. But the reality is that consumers received the benefit of their bargain and were explicitly notified, at the time of purchase, that they were purchasing a license."<ref>{{Cite web |date=25 Feb 2025 |title=The Crew lawsuit, Ubisoft response -- via Polygon |url=https://it.scribd.com/document/848030901/The-Crew-lawsuit-Ubisoft-response-via-Polygon |url-status=live |access-date=12 Apr 2025 |website=Scribd}}</ref></blockquote>On March 18, 2025 plaintiffs  amended the complaint with pictures of the physical copy arguing that the in-box Activation Code for The Crew had an expiration date of 2099. Additionally, the game’s in-game currency could be considered a form of gift certificate. In California, a gift certificate is not allowed to expire.<!-- could not find copy of court document, only the polygon report -->
 ===GDPR Complaint===
@@ Line 60: / Line 60: @@
 The EULA is effective from the earlier of the date You purchase, download or use the Product, until terminated according to its terms. You and UBISOFT (or its licensor) may terminate this EULA, at any time, for any reason. Termination by UBISOFT will be effective upon (a) notice to You or (b) termination of Your UBISOFT Account (if any) or (c) at the time of UBISOFT’s decision to discontinue offering and/or supporting the Product. This EULA will terminate automatically if You fail to comply with any of the terms and conditions of this EULA. Upon termination for any reason, You must immediately uninstall the Product and destroy all copies of the Product in Your possession.</blockquote>
-=== The Crew shutdown ===
+===The Crew shutdown===
 Ubisoft officially delisted ''The Crew'' from all digital storefronts on '''December 14, 2023''', citing [https://www.ubisoft.com/en-ca/game/the-crew/the-crew-2/news-updates/3u0la29yUBGBzYlwKp5QMZ/an-update-on-the-crew “upcoming server infrastructure and licensing constraints.”] They announced that the game, released in 2014 and requiring constant online connectivity even for solo play, would become unplayable after its servers shut down on '''March 31, 2024''' UbisoftWikipedia. Following that shutdown, Ubisoft went a step further: players who owned the game on Ubisoft Connect found that their license had been revoked. The game was moved to an “Inactive Games” library section, became impossible to redownload, and even if launched from local files, only operated in a limited “demo” mode PC GamerWikipedia.