AT&T: Difference between revisions
Schang1146 (talk | contribs) Add CompanyCargo |
Added stub details about the user's inability to cancel scheduled service they were allowed to schedule online. |
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==Incidents== | ==Incidents== | ||
[[File:AT&T Cancel Order Page.png|thumb|The button to cancel is greyed out, with a label that suggests the button is greyed out because the user has not input an answer as to why they are cancelling. There is no input field to put such answer.]] | |||
=== Inability to cancel setup when the option is advertised (8/16/2025) === | |||
The user is able to schedule service setup online though the portal. The option to cancel this scheduled setup is advertised to the user. The user is unable to cancel the plan due to the "Request cancellation" button being greyed out and inactive. | |||
===Selling consumer data (2024)=== | ===Selling consumer data (2024)=== | ||
FCC found that all major telecommunications companies were illegally selling customer's location data. | FCC found that all major telecommunications companies were illegally selling customer's location data. FCC fined AT&T, Sprint, T-Mobile, and Verizon nearly $200 million; AT&T's share amounted to 0.22% of their net annual income.<ref group="Video References">https://youtube.com/watch?v=mdZt7ox1DDs</ref> | ||
===Massive data breach (March 2024)=== | ===Massive data breach (March 2024)=== | ||