Miku: Difference between revisions
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'''Miku''' is a private for-profit company that was founded in 2018 by Eric White.<ref>{{Cite web |date=4 Oct 2019 |title=Our Founder Shares Why He Built the Miku Smart Baby Monitor |url=https://mikucare.com/blogs/blog/founder-eric-white-miku-baby-monitor |url-status=live |access-date=4 Apr 2025 |website=[[Miku]]}}</ref> Miku sells smart baby monitors with features such as night vision, sensors for temperature, humidity and ambient light, a 1080p camera, 7-day video storage, and audio/video recording capabilities.<ref name=":0">{{Cite web |title=Specs |url=https://mikucare.com/pages/specs |url-status=live |access-date=3 Apr 2025 |website=[[Miku]]}}</ref> Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.<ref name=":0" /><ref>{{Cite web |title=Miku Inc. Limited Warranty |url=https://mikucare.com/pages/warranty |url-status=live |access-date=4 Apr 2025 |website=[[Miku]]}}</ref> | '''Miku''' is a private for-profit company that was founded in 2018 by Eric White.<ref>{{Cite web |date=4 Oct 2019 |title=Our Founder Shares Why He Built the Miku Smart Baby Monitor |url=https://mikucare.com/blogs/blog/founder-eric-white-miku-baby-monitor |url-status=live |access-date=4 Apr 2025 |website=[[Miku]]}}</ref> Miku sells smart baby monitors with features such as night vision, sensors for temperature, humidity and ambient light, a 1080p camera, 7-day video storage, and audio/video recording capabilities.<ref name=":0">{{Cite web |title=Specs |url=https://mikucare.com/pages/specs |url-status=live |access-date=3 Apr 2025 |website=[[Miku]]}}</ref> Both the Miku Smart Baby Monitor (standard model) and Miku Pro come with a 12-month manufacturer warranty from the date of purchase.<ref name=":0" /><ref>{{Cite web |title=Miku Inc. Limited Warranty |url=https://mikucare.com/pages/warranty |url-status=live |access-date=4 Apr 2025 |website=[[Miku]]}}</ref> | ||
==Consumer-impact summary== | |||
*User Freedom: Miku has a history of taking previously free cloud features and putting them behind a paywall, [[Miku Charges Subscription for Previously Free Features]] | |||
*User Privacy: Miku can share data of you and your child with third parties and retain it after closing your Miku account. | |||
*Business Model: Private, for-profit. Sells baby monitor products and services. | |||
==Incidents== | ==Incidents== | ||
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=====Summarized Description:===== | =====Summarized Description:===== | ||
All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " <ref name=":1">{{Cite web | | All Miku users received an email on September 15'th 2023 detailing changes to the access Miku customers would have to features on their Miku devices starting October 1'st 2023. According to Miku, "For customers who did not previously subscribe to Care+, many of the features you have been receiving for free will now require a monthly subscription fee. " <ref name=":1">{{Cite web |last=And_You_Like_It_Too |date=Dec 16, 2023 |title=How much licensed content does Netflix display in premium formats (4K, HDR/Dolby Vision, Dolby Atmos) in the 4K tier? |url=https://www.reddit.com/r/netflix/comments/18k554z/how_much_licensed_content_does_netflix_display_in/ |access-date=May 18, 2025 |website=Reddit}}</ref> Despite many users purchasing their Miku device before these changes were instituted and had no prior knowledge that these changes would be put in place upon purchasing their Miku device, if they did not pay the new ''"care+"'' subscription fee, access to services on their Miku device would be revoked. | ||
==Miku Terms of Service and Arbitration Clause== | ==Miku Terms of Service and Arbitration Clause== | ||