Peloton: Difference between revisions

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Peloton’s policies reflect a larger trend in consumer markets where companies leverage digital connectivity to maintain post-sale control:

*'''Erosion of ownership''': Practices such as activation fees and subscription locks limit consumer autonomy over purchased products.

*While Peloton allows you to use a limited set of classes and features on Bike and Tread hardware without a paid subscription, the cited support article from their website states explicitly: “''Please note that while metrics may display while in these classes, no metrics, workouts, or progress will be saved to your Peloton profile.''” This prevents users from simply quantifying their metrics over time despite having an active profile that could be used in conjunction with a paid subscription in the future. This is unnecessarily restrictive and anti-consumer in addition to being particularly antagonistic toward users who rely on quantifying fitness performance over time to evaluate their efforts.

*While Peloton allows you to use a limited set of classes and features on Bike and Tread hardware without a paid subscription, the [https://support.onepeloton.com/s/article/Peloton-Membership-What-Content-Can-I-Access-Without-A-Peloton-Membership?language=en_US cited support article] from their website states explicitly: “''Please note that while metrics may display while in these classes, no metrics, workouts, or progress will be saved to your Peloton profile.''” This prevents users from simply quantifying their metrics over time despite having an active profile that could be used in conjunction with a paid subscription in the future. This is unnecessarily restrictive and anti-consumer in addition to being particularly antagonistic toward users who rely on quantifying fitness performance over time to evaluate their efforts.

*'''Precedent for other industries''': Peloton’s approach sets a concerning precedent for post-sale control, with parallels in other industries.

*'''Consumer rights in the digital age''': The rise of devices reliant on cloud subscription services raises questions about consumer protection.

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 Peloton’s policies reflect a larger trend in consumer markets where companies leverage digital connectivity to maintain post-sale control:
 *'''Erosion of ownership''': Practices such as activation fees and subscription locks limit consumer autonomy over purchased products.
-*While Peloton allows you to use a limited set of classes and features on Bike and Tread hardware without a paid subscription, the cited support article from their website states explicitly:  “''Please note that while metrics may display while in these classes, no metrics, workouts, or progress will be saved to your Peloton profile.''” This prevents users from simply quantifying their metrics over time despite having an active profile that could be used in conjunction with a paid subscription in the future. This is unnecessarily restrictive and anti-consumer in addition to being particularly antagonistic toward users who rely on quantifying fitness performance over time to evaluate their efforts.
+*While Peloton allows you to use a limited set of classes and features on Bike and Tread hardware without a paid subscription, the [https://support.onepeloton.com/s/article/Peloton-Membership-What-Content-Can-I-Access-Without-A-Peloton-Membership?language=en_US cited support article] from their website states explicitly:  “''Please note that while metrics may display while in these classes, no metrics, workouts, or progress will be saved to your Peloton profile.''” This prevents users from simply quantifying their metrics over time despite having an active profile that could be used in conjunction with a paid subscription in the future. This is unnecessarily restrictive and anti-consumer in addition to being particularly antagonistic toward users who rely on quantifying fitness performance over time to evaluate their efforts.
 *'''Precedent for other industries''': Peloton’s approach sets a concerning precedent for post-sale control, with parallels in other industries.
 *'''Consumer rights in the digital age''': The rise of devices reliant on cloud subscription services raises questions about consumer protection.