Tesvor x500: Difference between revisions

Created page with "{{ProductCargo |Company=Tesvor |ProductLine=x500 |InProduction=Yes |ArticleType=Product |Category=vacuum robot |Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said that the only workaround is to set up an account from Chin }} {{Ph-C-Int}} ==Consumer impact summary== {{Ph-C-CIS}} ==Incidents== {{Ph-C-Inc}} This is a list of all consumer protection incidents related to this product. Any incidents not mentioned he..."
 
m The device was discontinued (stopped being sold) in 2023. There was no proof of it being sold on German Amazon that I could find.
 
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{{ProductCargo
{{Stub}}{{ProductCargo
|Company=Tesvor
|Company=Tesvor
|ProductLine=x500
|ProductLine=x500
|InProduction=Yes
|Logo=Tesvor x500.jpg
|InProduction=No
|ReleaseYear=2018
|Website=https://web.archive.org/web/20230607130212/https://www.tesvor.com/us/tesvor-robot-vacuum-x500.html
|ArticleType=Product
|ArticleType=Product
|Category=vacuum robot
|Category=Robot vacuum
|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said that the only workaround is to set up an account from Chin
|Description=Vacuum robot cannot be set up with the app or connect to the app. Users on Reddit have said the only workaround is to set up an account from China
}}
}}
{{Ph-C-Int}}
{{Ph-C-Int}}
The '''Tesvor x500''' was a robot vacuum released in December 2018.<ref>{{Cite web|url=https://www.youtube.com/watch?v=_9c9LRcy47Y|title=Tesvor X500 Robot Vacuum Setup And Demo|date=2018-12-30|author=Tech Steve|work=YouTube|access-date=2025-08-21}}</ref> It was later discontinued in 2024.


==Consumer impact summary==
==Consumer impact summary==
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==Incidents==
==Incidents==
{{Ph-C-Inc}}
 
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].


===Example incident one (''date'')===
===Region locking after purchase (''2023'')===
{{Main|link to the main article}}
The vacuum robots cannot be set up through the app or connect to the app anymore. Feature such as room mapping only work through the app, so that feature cannot be used anymore. The only way to use the robot is through offline control.
Short summary of the incident (could be the same as the summary preceding the article).
 
Reddit users have noticed the same problem and found that the only workarounds is through creating an account in China. However, others have reported this method to be unsuccessful.<ref>{{Cite web|url=https://www.reddit.com/r/RobotVacuums/comments/18palez/any_tesvor_owners_with_wifi_issues_recently/|title=Any Tesvor owners with WiFi Issues recently?|author=u/amseyj|date=2023-12-23|work=Reddit|access-date=2025-08-21|archive-url=https://archive.ph/gUNh6|archive-date=2025-08-21|url-status=live}}</ref>
 
Reddit users have stated that when confronted with the issue, Tesvor support claims that the issue is a broken Wi-Fi module, though some users have pointed out that their vacuum robot shows up as connector to their home network.{{Citation needed}}
 
 
===Example incident two (''date'')===
===Example incident two (''date'')===
...
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==References==
==References==
{{reflist}}
[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]
<references />