Mission statement: Difference between revisions
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'''The mission of this Wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.''' | '''The mission of this Wiki is to document a new generation of consumer exploitation that bears no resemblance to issues of the 1950s-1990s. We focus on the issues that often go unnoticed by review sites, tech press, and traditional consumer protection publications.''' | ||
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'''Our goal is to bring clarity to these new practices that companies intentionally make opaque and to provide consumers with the information they need to recognize and fight back against new forms of exploitation.''' | '''Our goal is to bring clarity to these new practices that companies intentionally make opaque and to provide consumers with the information they need to recognize and fight back against new forms of exploitation.''' | ||
Beyond this, we aim for the information collated here to become a vital aid to those lobbying for improved consumer protections. When a corporate lobbyist tries to dismiss the need for such protections, we will provide activists with the resource they need to demonstrate that consumers are facing real issues on a large scale, and that there is absolutely a legal need to prevent further consumer restrictions and abuse. | |||
==How this Wiki will be used== | ==How this Wiki will be used== | ||
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The Wiki will aim to be viewed as a legitimate source that, though not perfect, can generally be relied upon to provide accurate information, in a similar vein to other Wiki-projects. '''It is crucial for the Wiki to take steps to avoid causing harassment or financial harm to companies as a result of false or misleading information. It will enable this by attracting an excellent team of moderators, and giving them powerful and effective tools to combat spam and misinformation. If problems arise in this area, we will treat them with the utmost seriousness, as they may jeopardize the entire project.''' | The Wiki will aim to be viewed as a legitimate source that, though not perfect, can generally be relied upon to provide accurate information, in a similar vein to other Wiki-projects. '''It is crucial for the Wiki to take steps to avoid causing harassment or financial harm to companies as a result of false or misleading information. It will enable this by attracting an excellent team of moderators, and giving them powerful and effective tools to combat spam and misinformation. If problems arise in this area, we will treat them with the utmost seriousness, as they may jeopardize the entire project.''' | ||
In seeking this legitimacy, it is important that the appropriate tone is used. The exact tone that is appropriate for a given article will be defined in the Editorial Guidelines (along with the range of acceptable tones for the wiki as a whole) and will vary based on the type of article. In general, we will aim for professionalism. A project like this cannot obtain or maintain legitimacy if every article comes across as being written by someone with an axe to grind or by someone who is more interested in proving a point than the truth. Please see the [[Wiki Content Policies]] page for more guidance here, as well as the [[Consumer | In seeking this legitimacy, it is important that the appropriate tone is used. The exact tone that is appropriate for a given article will be defined in the Editorial Guidelines (along with the range of acceptable tones for the wiki as a whole) and will vary based on the type of article. In general, we will aim for professionalism. A project like this cannot obtain or maintain legitimacy if every article comes across as being written by someone with an axe to grind or by someone who is more interested in proving a point than the truth. Please see the [[Wiki Content Policies]] page for more guidance here, as well as the [[Consumer Rights Wiki:Editorial guidelines|Editorial guidelines]] page. | ||
The full, official, collection of Consumer Rights Wiki policies can be found [[Consumer Rights Wiki:Wiki policy index|here]]. This page can also be accessed via the sidebar. | |||
If you would like to contact the Wiki staff to contact us for help with the Wiki or to report a serious issue with content on the site, either visit our discord or email help@consumerrights.wiki. | |||
[[Category: | [[Category:CRW]] | ||