Echelon fitness firmware lockout: Difference between revisions

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===Impact on third-party applications===
===Impact on third-party applications===
The firmware update completely blocks QZ & similar third-party applications from communicating with Echelon devices. This affects not only advanced features like automatic resistance control, but also prevents basic manual workouts without internet connectivity & server approval.<ref name="viola-blog" />
The firmware update completely blocks QZ & similar third-party applications from communicating with Echelon devices. This affects not only advanced features like automatic resistance control, but also prevents basic manual workouts without internet connectivity & server approval.<ref name="viola-blog" />
==Echelon's response==
===Advertised compatibility===
Echelon's official marketing materials explicitly promoted third-party compatibility. Their FAQ states devices were designed to give users '''''"the flexibility to use your favorite devices"''''' & specifically mentions "third party apps you can use as well."<ref name="echelon-faq" />
===FitOS platform contradiction===
Echelon's FitOS platform, introduced for screened equipment, actually '''expanded''' third-party app access to include Netflix, Disney+, & other entertainment apps.<ref>{{cite web |url=https://echelonfit.com/blogs/blog/introducing-fitos |title=Introducing FitOS |publisher=Echelon Fit |access-date=23 July 2025}}</ref> This contradicts the simultaneous restriction of core fitness functionality through firmware updates.
===Lack of official communication===
No official Echelon press release, statement, or justification for the July 2025 blocking appears to be present. The company's Terms of Service reserves broad rights to "modify the Services" without specific disclosure about functionality restrictions.<ref>{{cite web |url=https://echelonfit.uk/pages/terms-and-conditions |title=Terms and Conditions |publisher=Echelon Fit UK |access-date=23 July 2025}}</ref>
==FULU Foundation bounty==
After the initial publicisation of the story, Louis Rossmann released a $20,000 bounty<ref>{{cite web |url=https://www.youtube.com/watch?v=2zayHD4kfcA |title=Fulu Foundation offers $20,000 bounty to repair Echelon firmware lockout |author=Louis Rossmann |publisher=YouTube |date=July 2025 |access-date=27 August 2025}}</ref> for anyone who could bypass the restrictions placed on Echelon bikes. In August, the winner of the bounty was announced,<ref>{{cite web |url=https://www.404media.co/developer-unlocks-newly-enshittified-echelon-exercise-bikes-but-cant-legally-release-his-software/ |title=Developer Unlocks Newly Enshittified Echelon Exercise Bikes But Can't Legally Release His Software |author=Jason Koebler |publisher=404 Media |date=August 2025 |access-date=27 August 2025}}</ref> however the solution used to claim the bounty was not released. Louis Rossmann stated that the reason for not releasing was the impact of a US law (17 U.S. Code § 1201), which prevents the sharing of methods used to bypass a technological measure designed to manage access to a product.<ref>{{cite web |url=https://www.youtube.com/watch?v=chPzslZKBhI |title=I started an organization to dismantle the DMCA - here's why |author=Louis Rossmann |publisher=YouTube |date=27 August 2025 |access-date=27 August 2025}}</ref>


==Consumer impact==
==Consumer impact==
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===Elimination of offline functionality===
===Elimination of offline functionality===
The update removes all offline workout capabilities, requiring constant internet connectivity for any device operation. Users report being unable to perform basic manual workouts without server validation.<ref name="viola-blog" />
The update removes all offline workout capabilities, requiring constant internet connectivity for any device operation. Users report being unable to perform basic manual workouts without server validation.<ref name="viola-blog" />
==Echelon's response==
===Advertised compatibility===
Echelon's official marketing materials explicitly promoted third-party compatibility. Their FAQ states devices were designed to give users '''''"the flexibility to use your favorite devices"''''' & specifically mentions "third party apps you can use as well."<ref name="echelon-faq" />


==Legal precedents==
===FitOS platform contradiction===
Echelon's FitOS platform, introduced for screened equipment, actually '''expanded''' third-party app access to include Netflix, Disney+, & other entertainment apps.<ref>{{cite web |url=https://echelonfit.com/blogs/blog/introducing-fitos |title=Introducing FitOS |publisher=Echelon Fit |access-date=23 July 2025}}</ref> This contradicts the simultaneous restriction of core fitness functionality through firmware updates.


===iFIT class action settlement===
===Official communications===
The '''Balfour et al. v. iFIT Health & Fitness, Inc.''' case (2023-2024) gives us some directly relevant precedent. mandatory software updates rendered fitness equipment touchscreens "totally inoperable," resulting in a settlement providing free repairs, refunds, & discount coupons.<ref>{{cite web |url=https://www.classaction.org/news/ifit-class-action-says-software-update-left-fitness-equipment-totally-inoperable |title=iFIT Class Action Says Software Update Left Fitness Equipment 'Totally Inoperable' |publisher=ClassAction.org |access-date=23 July 2025}}</ref>
Echelon has not issued public statements regarding the July 2025 firmware update or its impact on third-party compatibility.<ref name="viola-blog" /><ref>{{cite web |url=https://www.techdirt.com/2025/07/30/exercise-bike-company-yanks-features-away-from-purchased-bikes-via-firmware-update/ |title=Exercise Bike Company Yanks Features Away From Purchased Bikes Via Firmware Update |publisher=Techdirt |date=30 July 2025 |access-date=27 August 2025}}</ref>


===HP printer firmware cases===
Multiple media outlets, including Ars Technica, TechDirt, Slashdot, WebProNews, and 404 Media, have contacted Echelon for comment but have not received responses.<ref>{{cite web |url=https://www.404media.co/developer-unlocks-newly-enshittified-echelon-exercise-bikes-but-cant-legally-release-his-software/ |title=Developer Unlocks Newly Enshittified Echelon Exercise Bikes But Can't Legally Release His Software |author=Jason Koebler |publisher=404 Media |date=August 2025 |access-date=27 August 2025}}</ref>  
Multiple HP settlements ($1.5 million in 2019, additional settlement in 2025) established precedent for challenging manufacturers who use firmware to block third-party compatibility, based on Magnuson-Moss Warranty Act violations.<ref>{{cite web |url=https://www.theregister.com/2025/03/19/hp_printer_lawsuit_settled/ |title=HP settles lawsuit after killing first responder's printers |publisher=The Register |date=19 March 2025 |access-date=23 July 2025}}</ref>


===FTC policy on repair restrictions===
The company's Terms of Service reserves rights to "modify the Services" without specific advance notification requirements.<ref>{{cite web |url=https://echelonfit.uk/pages/terms-and-conditions |title=Terms and Conditions |publisher=Echelon Fit UK |access-date=23 July 2025}}</ref>
The FTC unanimously adopted a policy statement in July 2021 to ''"ramp up law enforcement against illegal repair restrictions,"'' with subsequent enforcement actions against manufacturers for warranty language restricting third-party repairs.<ref>{{cite web |url=https://www.ftc.gov/news-events/news/press-releases/2021/07/ftc-ramp-law-enforcement-against-illegal-repair-restrictions |title=FTC to Ramp Up Law Enforcement Against Illegal Repair Restrictions |publisher=Federal Trade Commission |date=July 2021 |access-date=23 July 2025}}</ref>
 
==FULU Foundation bounty==
After the initial publicisation of the story, Louis Rossmann released a $20,000 bounty<ref>{{cite web |url=https://www.youtube.com/watch?v=2zayHD4kfcA |title=Fulu Foundation offers $20,000 bounty to repair Echelon firmware lockout |author=Louis Rossmann |publisher=YouTube |date=July 2025 |access-date=27 August 2025}}</ref> for anyone who could bypass the restrictions placed on Echelon bikes. In August, the winner of the bounty was announced,<ref>{{cite web |url=https://www.404media.co/developer-unlocks-newly-enshittified-echelon-exercise-bikes-but-cant-legally-release-his-software/ |title=Developer Unlocks Newly Enshittified Echelon Exercise Bikes But Can't Legally Release His Software |author=Jason Koebler |publisher=404 Media |date=August 2025 |access-date=27 August 2025}}</ref> however the solution used to claim the bounty was not released. Louis Rossmann stated that the reason for not releasing was the impact of a US law (17 U.S. Code § 1201), which prevents the sharing of methods used to bypass a technological measure designed to manage access to a product.<ref>{{cite web |url=https://www.youtube.com/watch?v=chPzslZKBhI |title=I started an organization to dismantle the DMCA - here's why |author=Louis Rossmann |publisher=YouTube |date=27 August 2025 |access-date=27 August 2025}}</ref>


==Consumer recourse==
==Consumer recourse==


===Immediate actions===
===Immediate actions===
Roberto Viola recommends affected users:
The following reccomendations for affected users were made by Roberto Viola:
*'''avoid all firmware updates''' & disable automatic updates
*'''avoid all firmware updates''' & disable automatic updates
*'''delete Echelon app''' to prevent forced updates
*'''delete Echelon app''' to prevent forced updates