Samsung TVs: Difference between revisions
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'''Common Issues Leading to Shorter Lifespans''' | '''Common Issues Leading to Shorter Lifespans''' | ||
The reduction in QA has led to a noticeable increase in common hardware failures, including: | The reduction in QA has led to a noticeable increase in common hardware failures, including:<!-- Sources needed --> | ||
*'''Power Supply Failures:''' Faulty capacitors and poor-quality components can cause sudden shutdowns or prevent the TV from powering on after a few years. | *'''Power Supply Failures:''' Faulty capacitors and poor-quality components can cause sudden shutdowns or prevent the TV from powering on after a few years. | ||
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'''Shift Toward Planned Obsolescence''' | '''Shift Toward Planned Obsolescence''' | ||
Another factor contributing to shorter TV lifespans is the shift in Samsung’s business strategy. In recent years, the company has focused more on releasing new models annually, encouraging consumers to upgrade frequently rather than maintain their current sets for an extended period. This focus on new product cycles has led to a decline in long-term durability, with modern Samsung TVs often being built for replacement rather than longevity. | Another factor contributing to shorter TV lifespans is the shift in Samsung’s business strategy. In recent years, the company has focused more on releasing new models annually, encouraging consumers to upgrade frequently rather than maintain their current sets for an extended period. This focus on new product cycles has led to a decline in long-term durability, with modern Samsung TVs often being built for replacement rather than longevity.<!-- We really need sources here. --> | ||
'''Impact on Consumers''' | '''Impact on Consumers''' | ||
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'''Conclusion: A Cautionary Note for Buyers''' | '''Conclusion: A Cautionary Note for Buyers''' | ||
If you’re considering purchasing a Samsung TV, it’s important to be aware of these changes. While the brand’s reputation was built on quality and reliability, today’s Samsung TVs are not designed with the same long-term durability in mind. Until Samsung prioritizes stronger QA practices and shifts away from planned obsolescence, buyers should approach their purchase with caution and consider alternative brands if longevity is a priority. | If you’re considering purchasing a Samsung TV, it’s important to be aware of these changes. While the brand’s reputation was built on quality and reliability, today’s Samsung TVs are not designed with the same long-term durability in mind. Until Samsung prioritizes stronger QA practices and shifts away from planned obsolescence, buyers should approach their purchase with caution and consider alternative brands if longevity is a priority. | ||
==Consumer impact summary== | ==Consumer impact summary== | ||
{{Placeholder box|Overview of concerns that arise from the conduct towards users of the product (if applicable): | {{Placeholder box|Overview of concerns that arise from the conduct towards users of the product (if applicable): | ||
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==Incidents== | ==Incidents== | ||
This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]]. | ||
===Voice recordings of potentially private conversations transmitted (February ''2015'')=== | |||
=== | In 2015, CNet first reported that the privacy policy of Samsung smart TVs reveals that they can record private conversations and send them to the manufacturer or its party contractors for voice recognition.<ref>{{Cite web |last=Matyszczyk |first=Chris |date=2015-02-08 |title=Samsung's warning: Our Smart TVs record your living room chatter |url=https://www.cnet.com/news/privacy/samsungs-warning-our-smart-tvs-record-your-living-room-chatter/ |access-date=2025-08-30 |website=CNET}}</ref> | ||
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At the time, this was a novel concept as smart speakers like Amazon Echo were just coming out, and the backlash prompted Samsung to release a statement that transmission of voice recordings was specifically limited to instances when the voice recognition feature is used and updated its privacy policy to be more specific in this regard. However, Samsung did not explicitly deny the fact that this could lead to private conversations being transmitted to Samsung or their partner Nuance, Inc.<ref>{{Cite web |date=2015-02-10 |title=Samsung Smart TVs Do Not Monitor Living Room Conversations |url=https://news.samsung.com/global/samsung-smart-tvs-do-not-monitor-living-room-conversations |access-date=2025-08-30 |website=Samsung Newsroom}}</ref> | |||
==See also== | ==See also== | ||
{{Placeholder box|Link to relevant theme articles or products with similar incidents.}} | {{Placeholder box|Link to relevant theme articles or products with similar incidents.}} | ||