Samsung Frame TV asks for subscription to view photos: Difference between revisions
update with samsung's lackof followup |
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==Unfulfilled promise== | ==Unfulfilled promise== | ||
Despite Samsung's commitment in late July 2025 to release a fix by early August (Week 32, spanning August 5-11), no evidence exists that the promised update was ever delivered.<ref>{{cite web |date=2025-09-11 |title=Frame TV ART Mode: Why can't I display a Slideshow... - Samsung Community |url=https://us.community.samsung.com/t5/QLED-and-The-Frame-TVs/Frame-TV-ART-Mode-Why-can-t-I-display-a-Slideshow-of-my-own-art/td-p/3307361 |access-date=2025-09-11 |website=us.community.samsung.com |publisher=Samsung Community}}</ref> As of September 2025, users continue to report that the slideshow functionality remains paywalled, with no automatic fix having been applied to affected Frame TV models. | Despite Samsung's commitment in late July 2025 to release a fix by early August (Week 32, spanning August 5-11), no evidence exists that the promised update was ever delivered.<ref>{{cite web |date=2025-09-11 |title=Frame TV ART Mode: Why can't I display a Slideshow... - Samsung Community |url=https://us.community.samsung.com/t5/QLED-and-The-Frame-TVs/Frame-TV-ART-Mode-Why-can-t-I-display-a-Slideshow-of-my-own-art/td-p/3307361 |access-date=2025-09-11 |website=us.community.samsung.com |publisher=Samsung Community}}</ref> As of September 2025, users continue to report that the slideshow functionality remains paywalled, with no automatic fix having been applied to affected Frame TV models. | ||
The absence of any official Samsung announcements, firmware update documentation, or media coverage about the promised fix suggests it was never released. Major technology outlets that initially covered the controversy have published no follow-up articles confirming a resolution.<ref>{{cite web |date=2025-09-11 |title=Frame TV ART Mode: Why can't I display a Slideshow... - Page 2 - Samsung Community |url=https://us.community.samsung.com/t5/QLED-and-The-Frame-TVs/Frame-TV-ART-Mode-Why-can-t-I-display-a-Slideshow-of-my-own-art/td-p/3307361/page/2 |access-date=2025-09-11 |website=us.community.samsung.com |publisher=Samsung Community}}</ref> User forums show no celebration posts or confirmations that the free slideshow feature has been restored, which would typically appear after such a widely anticipated fix.<ref>{{cite web |date=2025-09-11 |title=Solved: Frame TV cannot display slideshow of my own personal pictures unless I pay membership fee - Samsung Community |url=https://eu.community.samsung.com/t5/tv/frame-tv-cannot-display-slideshow-of-my-own-personal-pictures/td-p/12892255 |access-date=2025-09-11 |website=eu.community.samsung.com |publisher=Samsung Community}}</ref> | The absence of any official Samsung announcements, firmware update documentation, or media coverage about the promised fix suggests it was never released. Major technology outlets that initially covered the controversy have published no follow-up articles confirming a resolution.<ref>{{cite web |date=2025-09-11 |title=Frame TV ART Mode: Why can't I display a Slideshow... - Page 2 - Samsung Community |url=https://us.community.samsung.com/t5/QLED-and-The-Frame-TVs/Frame-TV-ART-Mode-Why-can-t-I-display-a-Slideshow-of-my-own-art/td-p/3307361/page/2 |access-date=2025-09-11 |website=us.community.samsung.com |publisher=Samsung Community}}</ref> User forums show no celebration posts or confirmations that the free slideshow feature has been restored, which would typically appear after such a widely anticipated fix.<ref>{{cite web |date=2025-09-11 |title=Solved: Frame TV cannot display slideshow of my own personal pictures unless I pay membership fee - Samsung Community |url=https://eu.community.samsung.com/t5/tv/frame-tv-cannot-display-slideshow-of-my-own-personal-pictures/td-p/12892255 |access-date=2025-09-11 |website=eu.community.samsung.com |publisher=Samsung Community}}</ref> | ||