Smartyplus: Difference between revisions

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==Consumer-impact summary==

~~{{Ph-C-CIS}}~~In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.

In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.

==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===Class-action lawsuit (2024-01-22)===

As in the class action ''“Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions”'', one plaintiff alleged that she cancelled during a 14-day trial but was still charged for two more months. <ref>{{Cite web |last=McCroskey |first=Kelsey |date=2024-01-22 |title=Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions, Class Action Alleges |url=https://www.classaction.org/news/cashback-service-smarty-charges-consumers-for-unwanted-monthly-subscriptions-class-action-alleges |url-status=live |website=classaction.org}}</ref>

~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].~~

=== Consumer Complaints Filed with the BBB ===

===~~Example incident one (''date'')~~===

A large number of complaints against SmartyPlus have been filed with the ''Better Business Bureau (BBB)''. These consumer accounts consistently describe confusion over how the subscription was initiated, difficulty identifying the charges, and challenges in stopping payments.<ref>{{Cite web |date=2025-09-17 |title=Smarty {{!}} BBB Complaints |url=https://www.bbb.org/us/ca/sherman-oaks/profile/coupon-service/smarty-llc-1216-1290522/complaints |access-date=2025-09-17 |website=Better Business Bureau}}</ref>

~~{{Main|link to the main CR Wiki article}}~~

~~Short summary~~ of the ~~incident~~ (~~could be~~ the ~~same as~~ the ~~summary preceding the article)~~.

===~~Example incident two (''~~date~~'')~~===

~~...~~

==Products==

@@ Line 7: / Line 7: @@
 ==Consumer-impact summary==
-{{Ph-C-CIS}}In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.
+In many reported cases, consumers attempting to complete a purchase on an unrelated retail or service website are presented with a pop-up, checkbox, or “special offer” that signs them up for SmartyPlus. Sometimes this occurs in the final checkout page, where users provide payment details.
 ==Incidents==
-{{Ph-C-Inc}}
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Class-action lawsuit (2024-01-22)===
+As in the class action ''“Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions”'', one plaintiff alleged that she cancelled during a 14-day trial but was still charged for two more months. <ref>{{Cite web |last=McCroskey |first=Kelsey |date=2024-01-22 |title=Cashback Service Smarty Charges Consumers for Unwanted Monthly Subscriptions, Class Action Alleges |url=https://www.classaction.org/news/cashback-service-smarty-charges-consumers-for-unwanted-monthly-subscriptions-class-action-alleges |url-status=live |website=classaction.org}}</ref>
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+=== Consumer Complaints Filed with the BBB ===
-===Example incident one (''date'')===
+A large number of complaints against SmartyPlus have been filed with the ''Better Business Bureau (BBB)''. These consumer accounts consistently describe confusion over how the subscription was initiated, difficulty identifying the charges, and challenges in stopping payments.<ref>{{Cite web |date=2025-09-17 |title=Smarty {{!}} BBB Complaints |url=https://www.bbb.org/us/ca/sherman-oaks/profile/coupon-service/smarty-llc-1216-1290522/complaints |access-date=2025-09-17 |website=Better Business Bureau}}</ref>
-{{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
-===Example incident two (''date'')===
-...
 ==Products==