Pearson: Difference between revisions

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==Consumer-impact summary==

~~{{Ph-C-CIS}}~~

Overview of concerns that arise from the conduct

* User Freedom. Their use of DRM and attempts at preventing piracy degrades the user experience for legitimate users, restricting copying and pasting from eBooks, only loading a single page at a time, restricting printing. Due to their partnerships with universities, many students are left with no choice but to buy access to books on their platform without any alternatives

* User Privacy

* Business Model, since 2019 they have shifted their focus to eBooks that are frequently updated thereby making older versions obsolete. They also develop AI tools to assist with learning

* Market Control. Largest company in higher education with influence over test administration, teacher licensing, educational software, eBooks, grading, guidelines

==Incidents==

~~{{Ph-C-Inc}}~~

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===~~Example incident one~~ (''~~date~~'')===

===Widespread test errors (''2012'')===

~~Short summary~~ of ~~the incident (could be the same as the summary preceding the article).~~

students complained about nonsensical test questions and tests were found to have major errors. around 30 errors were found in test questions.

~~===Example incident two (''date'')===~~

...

Hiring ad for examiners on craigslist

Excessive influence over education

lack of customer support

pearson has a score of 1.8 on trustpilot, and 1.1 on Better Business Bureau

Lack of transparency in testing

making students, including those underage, sign NDAs prior to test administration

==Products==

@@ Line 10: / Line 10: @@
 ==Consumer-impact summary==
-{{Ph-C-CIS}}
+Overview of concerns that arise from the conduct
+* User Freedom. Their use of DRM and attempts at preventing piracy degrades the user experience for legitimate users, restricting copying and pasting from eBooks, only loading a single page at a time, restricting printing. Due to their partnerships with universities, many students are left with no choice but to buy access to books on their platform without any alternatives
+* User Privacy
+* Business Model, since 2019 they have shifted their focus to eBooks that are frequently updated thereby making older versions obsolete. They also develop AI tools to assist with learning
+* Market Control. Largest company in higher education with influence over test administration, teacher licensing, educational software, eBooks, grading, guidelines
 ==Incidents==
-{{Ph-C-Inc}}
 This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
-===Example incident one (''date'')===
+===Widespread test errors (''2012'')===
 {{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
+students complained about nonsensical test questions and tests were found to have major errors. around 30 errors were found in test questions.
-===Example incident two (''date'')===
-...
+Hiring ad for examiners on craigslist
+Excessive influence over education
+lack of customer support
+pearson has a score of 1.8 on trustpilot, and 1.1 on Better Business Bureau
+Lack of transparency in testing
+making students, including those underage, sign NDAs prior to test administration
 ==Products==