Samsung: Difference between revisions

AnotherConsumerRightsPerson (talk | contribs)
don't randomly put categories used for article notice templates on pages, it is confusing
YALE70 (talk | contribs)
m Discontinuation of support for Gear smartwatches: Fixed an error specifying the cutoff date for all watches was in 2024. It actually depends on the model of watch.
 
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In 2022, with the launch of their S22 line, it was discovered that Samsung's phones were {{Wplink|Computer cooling|thermal throttling}} while performing regular tasks. This was due to Samsung's Gaming Operation Service (GOS) software causing the phone to perform worse than expected across 10,000 different games.<ref>{{Cite web |last=Simons |first=Hadlee |date=9 Mar 2022 |title=Samsung answers questions about throttling in Galaxy S22 and other flagships |url=https://www.androidauthority.com/samsung-gos-faq-3130847/ |url-status=live |archive-url=https://archive.is/qS6pQ |archive-date=21 Aug 2025 |access-date=21 Aug 2025 |website=Android Authority}}</ref> Citizens of South Korea filed a class-action lawsuit against Samsung on the basis of these claims and the court ultimately ruled in favor of Samsung.<ref>{{Cite web |date=12 Jun 2025 |title='Controversy over performance' Galaxy S22 joint lawsuit, first trial Samsung Electronics wins (total) |url=https://www.yna.co.kr/view/AKR20250612056051004?section=search |url-status=live |archive-url=https://archive.ph/okN3n |archive-date=21 Aug 2025 |access-date=21 Aug 2025 |website=Yonhap News}}</ref>
In 2022, with the launch of their S22 line, it was discovered that Samsung's phones were {{Wplink|Computer cooling|thermal throttling}} while performing regular tasks. This was due to Samsung's Gaming Operation Service (GOS) software causing the phone to perform worse than expected across 10,000 different games.<ref>{{Cite web |last=Simons |first=Hadlee |date=9 Mar 2022 |title=Samsung answers questions about throttling in Galaxy S22 and other flagships |url=https://www.androidauthority.com/samsung-gos-faq-3130847/ |url-status=live |archive-url=https://archive.is/qS6pQ |archive-date=21 Aug 2025 |access-date=21 Aug 2025 |website=Android Authority}}</ref> Citizens of South Korea filed a class-action lawsuit against Samsung on the basis of these claims and the court ultimately ruled in favor of Samsung.<ref>{{Cite web |date=12 Jun 2025 |title='Controversy over performance' Galaxy S22 joint lawsuit, first trial Samsung Electronics wins (total) |url=https://www.yna.co.kr/view/AKR20250612056051004?section=search |url-status=live |archive-url=https://archive.ph/okN3n |archive-date=21 Aug 2025 |access-date=21 Aug 2025 |website=Yonhap News}}</ref>
===Discontinuation of support for Gear smartwatches===
Samsung [[Discontinuation bricking|completely removed support]] for it's Tizen-based Gear smartwatches in more recent Galaxy smartphones, completely preventing users of these devices (such as the Gear S, Gear S3, and Gear Sport) from connecting to these newer phones. Users of these smartwatches were notified of this change from a pop-up message in the Galaxy Wearable app.<ref>https://www.reddit.com/r/GearS3/comments/18dgzhg/seems_like_all_gear_s3_models_will_not_be/</ref> In addition, Samsung [[Storefront shutdown|terminated Galaxy Store support]] for these devices, suspending sales of paid content on September 30th, 2024, downloads of free content on June 25th, 2025 and lastly; any downloads of all owned content on September 30th, 2025. Per Samsung's ToS, no refunds for paid content were to be issued.<ref>https://seller.samsungapps.com/notice/getNoticeDetail.as?csNoticeID=0000009034</ref>
Despite Samsung's dubious claim that "quality" was the reason for pulling support for Gear smartwatches on newer devices, several users found the inability for the watches to connect is merely a software-level restriction that can be circumvented by installing an older version of the Galaxy Wearable app and installing additional plugins if necessary.<ref>https://xdaforums.com/t/guide-get-the-gear-s-working-with-new-galaxy-phones.4701475/</ref><ref>https://www.reddit.com/r/GearS3/comments/1ae2x2c/anyone_gotten_this_to_work_on_s24/</ref>


==Products==
==Products==