HP Laptop Subscription: Difference between revisions
Wildwood2017 (talk | contribs) m Added HP Inc. category |
Added archive URLs for 1 citation(s) using CRWCitationBot |
||
| (9 intermediate revisions by one other user not shown) | |||
| Line 4: | Line 4: | ||
#'''Commitment Period''': If the consumer retains their subscription after the 30-day trial period, the consumer is locked into a 1-year commitment term with their plan of choice. If the consumer decides to cancel early after the trial period, then the remaining balance for the rest of the year must be paid in full. | #'''Commitment Period''': If the consumer retains their subscription after the 30-day trial period, the consumer is locked into a 1-year commitment term with their plan of choice. If the consumer decides to cancel early after the trial period, then the remaining balance for the rest of the year must be paid in full. | ||
#'''Limits on Sharing:''' The consumer is allocated one device per person, per account, per household. This means that multiple subscriptions cannot be used to fulfill multiple user's needs, only one laptop is allocated. | #'''Limits on Sharing:''' The consumer is allocated one device per person, per account, per household. This means that multiple subscriptions cannot be used to fulfill multiple user's needs, only one laptop is allocated. | ||
#'''Remote Lockdown:''' If the consumer fails to pay the monthly fee or violates HP's terms of the subscription, then HP retains the right to use their Absolute remote security software to remote access, lockdown, restrict, or otherwise inhibit or block HP provided services or functions. | #'''Remote Lockdown:''' If the consumer fails to pay the monthly fee or violates HP's terms of the subscription, then HP retains the right to use their Absolute<ref>{{Cite web |last=HP Development Company LP |date=29 May 2024 |title=HP Absolute Security |url=https://h20195.www2.hp.com/v2/GetPDF.aspx/4AA2-1087ENW.pdf |url-status=live |access-date=19 Feb 2026 |website=HP Workforce Solutions Datasheet}}</ref> remote security software to remote access, lockdown, restrict, or otherwise inhibit or block HP provided services or functions. | ||
#'''No Tampering/Removal of HP Software:''' The consumer cannot tamper with, attempt to, or remove the services pre-installed on their HP laptop, especially concerning their Absolute security software. Violation may result in the subscription being cancelled/denied, further payment being demanded, and/or legal action under the Computer Fraud and Abuse Act (18 U.S.C. § 1030). | #'''No Tampering/Removal of HP Software:''' The consumer cannot tamper with, attempt to, or remove the services pre-installed on their HP laptop, especially concerning their Absolute security software. Violation may result in the subscription being cancelled/denied, further payment being demanded, and/or legal action under the [https://www.law.cornell.edu/uscode/text/18/1030 Computer Fraud and Abuse Act (18 U.S.C. § 1030)]. | ||
==Features== | ==Features== | ||
*Choice of a popular HP Laptop (variable pricing based on model) | *Choice of a popular HP or OMEN Gaming Laptop (variable pricing based on model) | ||
*Dedicated 24/7 Pro live phone support with an HP Agent | *Dedicated 24/7 Pro live phone support with an HP Agent | ||
*Continuous warranty service | |||
*Next-day shipping replacement for repairs/issues unresolvable over the phone | *Next-day shipping replacement for repairs/issues unresolvable over the phone | ||
*Option to keep or upgrade to a new model every year (if available) | *Option to keep or upgrade to a new model every year (if available) | ||
| Line 16: | Line 17: | ||
==Pricing== | ==Pricing== | ||
*Laptops | *Laptops (HP Branded) | ||
**$19.99/month - HP 15"<ref group="note"> Only specified on the TOS sheet, or out of stock. </ref> | |||
**$34.99/month - HP Pavilion 16" | **$34.99/month - HP Pavilion 16" | ||
**$44.99/month - HP Envy 17" | **$44.99/month - HP Envy 17" | ||
**$54.99/month - HP Spectre x360 14"<ref group="note"> Ditto note 1. </ref> | |||
**$54.99/month - HP OmniBook X Flip 14" | **$54.99/month - HP OmniBook X Flip 14" | ||
**$84.99/month - HP EliteBook 6 G1q 14" | **$84.99/month - HP EliteBook 6 G1q 14" | ||
*Optional Peripherals | *Laptops (OMEN Branded) | ||
**$49.99/month - Victus 15" | |||
**$69.99/month - OMEN 16" | |||
**$79.99/month - OMEN 17" | |||
**$129.99/month - OMEN MAX 16" | |||
*Optional Peripherals (HP Branded) | |||
**$1.99/month - HP Wireless Keyboard and Mouse | **$1.99/month - HP Wireless Keyboard and Mouse | ||
**$3.99/month - HP Universal USB-C Multiport Hub | **$3.99/month - HP Universal USB-C Multiport Hub | ||
**$6.99/month - HP Series 5 27" FHD White Monitor | **$6.99/month - HP Series 5 27" FHD White Monitor | ||
**$9.99/month - HP Smart Tank Plus 651<ref group="note"> Ditto note 1. </ref> | |||
*Optional Peripherals (OMEN/HyperX Branded) | |||
**$3.99/month - HyperX Cloud III Headset | |||
**$6.99month - HyperX Cloud III S Wireless Headset | |||
**$7.99/month - HyperX Cloud Alpha Wireless Headset | |||
**$4.99/month - HyperX Pulsefire Haste 2 Pro Mouse | |||
**$5.99/month - HyperX QuadCast 2 Microphone | |||
**$7.99/month - HyperX QuadCast 2 S Microphone | |||
**$5.99/month - OMEN 24" Monitor | |||
**$9.99/month - OMEN 27" G2 Monitor | |||
**$4.79/month - HyperX Alloy Origins 65 Keyboard | |||
==Other Concerns== | ==Other Concerns== | ||
* | *HP Elitebook has built-in 5G eSim cellular with data provided through the subscription, HP could have remote access in areas with no WiFi | ||
*HP ID Account required to log in and sign up for the subscription | **Use of the HP Go 5G service is limited to on-device usage; consumers cannot use tethering, mobile plan sharing + hotspot, and direct 3rd party service use | ||
**HP Go 5G service and data plan may be terminated without notice if HP believes that the consumer has violated the terms of the Go service | |||
**5G data use falls under a strict throttling system as follows: | |||
***Data Cap per Month: 5GB | |||
***Over 5GB --> 5 Mbps | |||
***Over 10GB --> 2 Mbps | |||
***Over 25GB --> 1 Mbps | |||
***Over 100GB --> 100 Kbps | |||
*HP may use tracking or targeted marketing with the device since the household sharing restriction tracks the device IP address and geographical location | |||
*HP services could force the device to auto-update to the latest software, whether the consumer wants it or not | |||
*HP ID Account required to log in and sign up for the subscription and use the HP services on the device | |||
*Extra peripherals (mouse + keyboard, dock, display) bought in the deal cannot be owned and must be returned with the laptop if the subscription is canceled; additional monthly cost, no option for a one-time purchase | *Extra peripherals (mouse + keyboard, dock, display) bought in the deal cannot be owned and must be returned with the laptop if the subscription is canceled; additional monthly cost, no option for a one-time purchase | ||
*Data retrieval for a locked down laptop must be done over support, and is at the discretion of the support techs and your subscription status | *Data retrieval for a locked down laptop must be done over support, and is at the discretion of the support techs and your subscription status | ||
*No/limited support for laptops with modifications or any other product not in-line with your subscription, and additional fees may be due if HP claims that technical support was " | *No/limited support for laptops with modifications or any other product not in-line with your subscription, and additional fees may be due if HP claims that technical support was "made difficult"<ref>{{Cite web |last=HP Development Company LP |date=10 Nov 2025 |title=If Support Services are made more difficult because of such ineligible components or products, we will charge You for the extra work at our standard service rates |url=https://www.hp.com/us-en/laptops/subscription-terms.html#section=tos-11 |url-status=live |access-date=19 Feb 2026 |website=HP Laptop Subscription - Terms of Services |archive-url=http://web.archive.org/web/20251104125227/https://www.hp.com/us-en/laptops/subscription-terms.html |archive-date=4 Nov 2025}}</ref> due to these modifications | ||
==Notes== | ==Notes== | ||
<references group="note" /> | |||
*5G connectivity on supported devices is provided under the HP Go 5G Connectivity service. | *5G connectivity on supported devices is provided under the HP Go 5G Connectivity service. | ||
*Soft credit check required to determine eligibility. | *Soft credit check required to determine eligibility. | ||
| Line 43: | Line 72: | ||
*HP Website: [https://hplaptopsubscription.hp.com/?jumpid=ma_globalnav_sub_mkt_laptop#faq HP Laptop Subscription] | *HP Website: [https://hplaptopsubscription.hp.com/?jumpid=ma_globalnav_sub_mkt_laptop#faq HP Laptop Subscription] | ||
*HP Laptop Subscription: [https://www.hp.com/us-en/laptops/subscription-terms.html#section=tos-11 Terms of Services (US Only Pilot Edition)] | *HP Laptop Subscription: [https://www.hp.com/us-en/laptops/subscription-terms.html#section=tos-11 Terms of Services (US Only Pilot Edition)] | ||
*HP OMEN Laptop Subscription: [https://support.hp.com/us-en/document/ish_12770288-12770336-16 Terms of Services] | |||
*HP Datasheet: [https://h20195.www2.hp.com/v2/getpdf.aspx/4AA8-5152ENW.pdf HP Go 5G Service Sheet] | *HP Datasheet: [https://h20195.www2.hp.com/v2/getpdf.aspx/4AA8-5152ENW.pdf HP Go 5G Service Sheet] | ||
*Linus Tech Tips: [https://www.youtube.com/watch?v=o4e-Kt02rfc&t=534s HP has Subscription Laptops Now] | *Linus Tech Tips: [https://www.youtube.com/watch?v=o4e-Kt02rfc&t=534s HP has Subscription Laptops Now] | ||
==References== | |||
<references /> | |||
[[Category:HP Inc.]] | [[Category:HP Inc.]] | ||
Latest revision as of 05:36, 23 February 2026
HP Laptop Subscription is a laptop subscription service by HP which takes device ownership out of the consumer's hands and forces the consumer to be locked into HP's terms, notable ones included here:
- Ownership: The consumer will never, in any capacity, own the laptop they receive with the subscription. If the consumer cancels their subscription, they must return the laptop alongside any additional peripherals bought in the deal.
- Commitment Period: If the consumer retains their subscription after the 30-day trial period, the consumer is locked into a 1-year commitment term with their plan of choice. If the consumer decides to cancel early after the trial period, then the remaining balance for the rest of the year must be paid in full.
- Limits on Sharing: The consumer is allocated one device per person, per account, per household. This means that multiple subscriptions cannot be used to fulfill multiple user's needs, only one laptop is allocated.
- Remote Lockdown: If the consumer fails to pay the monthly fee or violates HP's terms of the subscription, then HP retains the right to use their Absolute[1] remote security software to remote access, lockdown, restrict, or otherwise inhibit or block HP provided services or functions.
- No Tampering/Removal of HP Software: The consumer cannot tamper with, attempt to, or remove the services pre-installed on their HP laptop, especially concerning their Absolute security software. Violation may result in the subscription being cancelled/denied, further payment being demanded, and/or legal action under the Computer Fraud and Abuse Act (18 U.S.C. § 1030).
Features
[edit | edit source]- Choice of a popular HP or OMEN Gaming Laptop (variable pricing based on model)
- Dedicated 24/7 Pro live phone support with an HP Agent
- Continuous warranty service
- Next-day shipping replacement for repairs/issues unresolvable over the phone
- Option to keep or upgrade to a new model every year (if available)
Pricing
[edit | edit source]- Laptops (HP Branded)
- Laptops (OMEN Branded)
- $49.99/month - Victus 15"
- $69.99/month - OMEN 16"
- $79.99/month - OMEN 17"
- $129.99/month - OMEN MAX 16"
- Optional Peripherals (HP Branded)
- $1.99/month - HP Wireless Keyboard and Mouse
- $3.99/month - HP Universal USB-C Multiport Hub
- $6.99/month - HP Series 5 27" FHD White Monitor
- $9.99/month - HP Smart Tank Plus 651[note 3]
- Optional Peripherals (OMEN/HyperX Branded)
- $3.99/month - HyperX Cloud III Headset
- $6.99month - HyperX Cloud III S Wireless Headset
- $7.99/month - HyperX Cloud Alpha Wireless Headset
- $4.99/month - HyperX Pulsefire Haste 2 Pro Mouse
- $5.99/month - HyperX QuadCast 2 Microphone
- $7.99/month - HyperX QuadCast 2 S Microphone
- $5.99/month - OMEN 24" Monitor
- $9.99/month - OMEN 27" G2 Monitor
- $4.79/month - HyperX Alloy Origins 65 Keyboard
Other Concerns
[edit | edit source]- HP Elitebook has built-in 5G eSim cellular with data provided through the subscription, HP could have remote access in areas with no WiFi
- Use of the HP Go 5G service is limited to on-device usage; consumers cannot use tethering, mobile plan sharing + hotspot, and direct 3rd party service use
- HP Go 5G service and data plan may be terminated without notice if HP believes that the consumer has violated the terms of the Go service
- 5G data use falls under a strict throttling system as follows:
- Data Cap per Month: 5GB
- Over 5GB --> 5 Mbps
- Over 10GB --> 2 Mbps
- Over 25GB --> 1 Mbps
- Over 100GB --> 100 Kbps
- HP may use tracking or targeted marketing with the device since the household sharing restriction tracks the device IP address and geographical location
- HP services could force the device to auto-update to the latest software, whether the consumer wants it or not
- HP ID Account required to log in and sign up for the subscription and use the HP services on the device
- Extra peripherals (mouse + keyboard, dock, display) bought in the deal cannot be owned and must be returned with the laptop if the subscription is canceled; additional monthly cost, no option for a one-time purchase
- Data retrieval for a locked down laptop must be done over support, and is at the discretion of the support techs and your subscription status
- No/limited support for laptops with modifications or any other product not in-line with your subscription, and additional fees may be due if HP claims that technical support was "made difficult"[2] due to these modifications
Notes
[edit | edit source]- 5G connectivity on supported devices is provided under the HP Go 5G Connectivity service.
- Soft credit check required to determine eligibility.
See also
[edit | edit source]- HP Website: HP Laptop Subscription
- HP Laptop Subscription: Terms of Services (US Only Pilot Edition)
- HP OMEN Laptop Subscription: Terms of Services
- HP Datasheet: HP Go 5G Service Sheet
- Linus Tech Tips: HP has Subscription Laptops Now
References
[edit | edit source]- ↑ HP Development Company LP (29 May 2024). "HP Absolute Security" (PDF). HP Workforce Solutions Datasheet. Retrieved 19 Feb 2026.
{{cite web}}: CS1 maint: url-status (link) - ↑ HP Development Company LP (10 Nov 2025). "If Support Services are made more difficult because of such ineligible components or products, we will charge You for the extra work at our standard service rates". HP Laptop Subscription - Terms of Services. Archived from the original on 4 Nov 2025. Retrieved 19 Feb 2026.