HP Laptop Subscription: Difference between revisions
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*HP Elitebook has built-in 5G eSim cellular with data provided through the subscription, HP could have remote access in areas with no WiFi | *HP Elitebook has built-in 5G eSim cellular with data provided through the subscription, HP could have remote access in areas with no WiFi | ||
**Use of the HP Go 5G service is limited to on-device usage; consumers cannot use tethering, mobile plan sharing, and direct 3rd party service use | **Use of the HP Go 5G service is limited to on-device usage; consumers cannot use tethering, mobile plan sharing + hotspot, and direct 3rd party service use | ||
**HP Go 5G service and data plan may be terminated without notice if HP believes that the consumer has violated the terms of the Go service | |||
**5G data use falls under a strict throttling system as follows: | |||
***Data Cap per Month: 5GB | |||
***Over 5GB --> 5 Mbps | |||
***Over 10GB --> 2 Mbps | |||
***Over 25GB --> 1 Mbps | |||
***Over 100GB --> 100 Kbps | |||
*HP may use tracking or targeted marketing with the device since the household sharing restriction tracks the device IP address and geographical location | *HP may use tracking or targeted marketing with the device since the household sharing restriction tracks the device IP address and geographical location | ||
*HP services could force the device to auto-update to the latest software, whether the consumer wants it or not | *HP services could force the device to auto-update to the latest software, whether the consumer wants it or not | ||
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*Extra peripherals (mouse + keyboard, dock, display) bought in the deal cannot be owned and must be returned with the laptop if the subscription is canceled; additional monthly cost, no option for a one-time purchase | *Extra peripherals (mouse + keyboard, dock, display) bought in the deal cannot be owned and must be returned with the laptop if the subscription is canceled; additional monthly cost, no option for a one-time purchase | ||
*Data retrieval for a locked down laptop must be done over support, and is at the discretion of the support techs and your subscription status | *Data retrieval for a locked down laptop must be done over support, and is at the discretion of the support techs and your subscription status | ||
*No/limited support for laptops with modifications or any other product not in-line with your subscription, and additional fees may be due if HP claims that technical support was "made difficult"<ref>{{Cite web |last=HP Development Company LP |date=10 Nov 2025 |title=If Support Services are made more difficult because of such ineligible components or products, we will charge You for the extra work at our standard service rates |url=https://www.hp.com/us-en/laptops/subscription-terms.html#section=tos-11 |url-status=live |access-date=19 Feb 2026 |website=HP Laptop Subscription - Terms of Services}}</ref> due to these modifications | *No/limited support for laptops with modifications or any other product not in-line with your subscription, and additional fees may be due if HP claims that technical support was "made difficult"<ref>{{Cite web |last=HP Development Company LP |date=10 Nov 2025 |title=If Support Services are made more difficult because of such ineligible components or products, we will charge You for the extra work at our standard service rates |url=https://www.hp.com/us-en/laptops/subscription-terms.html#section=tos-11 |url-status=live |access-date=19 Feb 2026 |website=HP Laptop Subscription - Terms of Services |archive-url=http://web.archive.org/web/20251104125227/https://www.hp.com/us-en/laptops/subscription-terms.html |archive-date=4 Nov 2025}}</ref> due to these modifications | ||
==Notes== | ==Notes== | ||