Consumer Rights Wiki

Zyxel: Difference between revisions

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{{InfoboxCompany
{{CompanyCargo
| Name = {{PAGENAME}}
|Founded = 1989
| Type =Wholly-owned subsidiaries
|Industry = Telecommunication
| Founded =1989
|Logo = Zyxel Logo.png
| Industry =Networking Equipment
|ParentCompany = Zyxel Group Corp
| Official Website =https://www.zyxel.com
|Type = Private
| Logo =Zyxel Logo.png
|Website = https://www.zyxel.com/
|Description = Zyxel is a telecommunication company that was founded in 1989 in Taiwan. They are most known to create consumer grade routers but also produce enterprise equipment.
}}
}}
'''[[wikipedia:Zyxel|Zyxel]]''' is a router manufacturer. Zyxel says they have no plans to release a patch for two actively exploited flaws in its routers, potentially affecting thousands of customers.


Instead, Zyxel is advising customers to rip out affected devices and buy new routers. However, the affected buggy routers are still available for purchase.<ref>{{Cite web |last=Page |first=Carly |date=5 Feb 2025 |title=Router maker Zyxel tells customers to replace vulnerable hardware exploited by hackers |url=https://techcrunch.com/2025/02/05/router-maker-zyxel-tells-customers-to-replace-vulnerable-hardware-exploited-by-hackers/ |url-status=live |access-date=28 Mar 2025 |website=TechCrunch}}</ref><ref>{{Cite web |last=Whittaker |first=Zack |date=5 Feb 2025 |title=Wow. Router maker Zyxel says it has no plans to release a patch for two *actively exploited* flaws in its routers affecting potentially thousands of customers. Instead, Zyxel is advising customers to rip out affected devices and buy new routers. However, the affected buggy routers are still available for purchase. |url=https://mastodon.social/@zackwhittaker/113951421812871589 |url-status=live |access-date=28 Mar 2025 |website=Mastodon}}</ref>
'''{{Wplink|Zyxel}}''' is a telecommunication company that was founded in 1989 in Taiwan. They are most known to create consumer grade routers but also produce enterprise equipment.


==Consumer impact summary==
Zyxel Communications Corporation is a subisidiary of Zyxel Group Corporation.
''Overview of concerns that arise from the company's conduct regarding (if applicable):''
*''User Freedom''
*''User Privacy''
*''Business Model''
*''Market Control''


==Incidents==
==Incidents==
If the company page is short enough and/or the incident is not deserving of it own page add incidents below in a sub section including the points outlined in [[Consumer_Action_Taskforce:Sample/Incident/Help]].
===Zyxel refuses to release patches for actively exploited zero-day vulnerabilities (''2024-2025'')===
 
Zyxel released a statement announcing they had no plans to release a patch for two actively exploited flaws ({{Wplink|Zero-day vulnerability|zero-day vulnerabilities}}) in its routers, potentially affecting thousands of customers. The company advised customers to buy new routers despite the fact that the affected routers were still possible to buy online.<ref>{{Cite web |author= |title=Zyxel security advisory for command injection and insecure default credentials vulnerabilities in certain legacy DSL CPE |url=https://www.zyxel.com/global/en/support/security-advisories/zyxel-security-advisory-for-command-injection-and-insecure-default-credentials-vulnerabilities-in-certain-legacy-dsl-cpe-02-04-2025 |website=Zyxel |date=4 Feb 2025 |access-date=26 Jan 2026 |url-status=live |archive-url=http://web.archive.org/web/20251112144418/https://www.zyxel.com/global/en/support/security-advisories/zyxel-security-advisory-for-command-injection-and-insecure-default-credentials-vulnerabilities-in-certain-legacy-dsl-cpe-02-04-2025 |archive-date=12 Nov 2025}}</ref><ref>{{Cite web |last=Page |first=Carly |title=Router maker Zyxel tells customers to replace vulnerable hardware exploited by hackers |url=https://techcrunch.com/2025/02/05/router-maker-zyxel-tells-customers-to-replace-vulnerable-hardware-exploited-by-hackers/ |website=TechCrunch |date=5 Feb 2025 |access-date=26 Jan 2026 |url-status=live |archive-url=http://web.archive.org/web/20260217010206/https://techcrunch.com/2025/02/05/router-maker-zyxel-tells-customers-to-replace-vulnerable-hardware-exploited-by-hackers/ |archive-date=17 Feb 2026}}</ref><ref>{{Cite web |last=Whittaker |first=Zack |title=Zack Whittaker on Mastodon |url=https://mastodon.social/@zackwhittaker/113951421812871589 |website=Mastodon |date=5 Feb 2025 |access-date=26 Jan 2026 |url-status=live |archive-url=http://web.archive.org/web/20250226161148/https://mastodon.social/@zackwhittaker/113951421812871589 |archive-date=26 Feb 2025}}</ref>
If the company has various incidents listed and/or the page is getting too long add the section below:
 
This is a list of all consumer protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
*[[Example incident one]]'' (''date''):''Short summary of the incident (could be the same as the summary preceding the article).
*[[Example incident two]]'' (''date''):''
...
 
==Products==
This is a list of the company's product lines with articles on this wiki.
*''[[Example product line one]]'' (''release date''): ''Short summary of the product's incidents.''
*''[[Example product line two]]'' (''release date''):
 
==See also==
''Link to relevant theme articles or companies with similar incidents.''


==References==
==References==
{{reflist}}
{{Reflist}}


[[Category:{{PAGENAME}}]]
[[Category:{{PAGENAME}}]]
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