Pitboss Grills: Difference between revisions
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| Official Website = https://pitboss-grills.com | | Official Website = https://pitboss-grills.com | ||
| Logo = PitBossGrills.png | | Logo = PitBossGrills.png | ||
}} | }}'''Pit Boss Grills requires an account on their servers to access features of the grill remotely.''' | ||
'''Pit Boss Grills requires an account on their servers to access features of the grill remotely.''' | |||
Nowhere on their website or packaging is the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed. Their own video titled [https://www.pitboss-grills.com/pages/app "How to setup and connect your Pit boss using the new Pit Boss app"] omits the fact you need to tie a portion of your smokers functionality to their servers. | Nowhere on their website or packaging is the requirement to sign up for an account before remotely controlling or monitoring your grill disclosed. Their own video titled [https://www.pitboss-grills.com/pages/app "How to setup and connect your Pit boss using the new Pit Boss app"] omits the fact you need to tie a portion of your smokers functionality to their servers. | ||
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The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away). This is likely after a few hours of assembly when people are just wanting to do a burn-off and test things out. | The first time you are notified of the account requirement is after installing and opening the app then clicking Grills (to connect to the grill 2 feet away). This is likely after a few hours of assembly when people are just wanting to do a burn-off and test things out. | ||
[https://play.google.com/store/apps/details?id=com.pitbossgrills.app&hl=en_US Page after page of 1 star reviews] for the app do little good when in all likeliness they would never be seen until after the unit has already been purchased. You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine. | [https://play.google.com/store/apps/details?id=com.pitbossgrills.app&hl=en_US Page after page of 1-star reviews] for the app do little good when in all likeliness they would never be seen until after the unit has already been purchased. You can load up a shopping cart full of items as "guest" in the application after declining to create an account so it seems they have decided to wall off functionality behind an advertising engine. | ||
The grills themselves seem solidly built and work well with the onboard control panel. It just feels scummy and a bit bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. If a $50 router will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer, it is unacceptable for a device like this to hold functionality hostage. | The grills themselves seem solidly built and work well with the onboard control panel. It just feels scummy and a bit bait-and-switch to bring home a $1K pellet smoker only to be prompted to sign up for yet another account to be able to use all the advertised features. If a $50 router will broadcast an interface to log into and access/configure parameters and monitor traffic without signing up for an account with the manufacturer, it is unacceptable for a device like this to hold functionality hostage. | ||
[[Category:Retail companies]] | [[Category:Retail companies]] | ||