Indeed forced arbitration and bundling of consent: Difference between revisions
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*Paid job ads on Indeed: down 50% YoY<ref>{{cite web |url=https://www.staffingindustry.com/news/global-daily-news/indeed-and-glassdoor-revenue-declines-paid-job-ads-down-50 |title=Indeed & Glassdoor revenue declines, paid job ads down 50% |website=Staffing Industry |date=2024-08-13 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20250917095537/https://www.staffingindustry.com/news/global-daily-news/indeed-and-glassdoor-revenue-declines-paid-job-ads-down-50 |archive-date=17 Sep 2025}}</ref> | *Paid job ads on Indeed: down 50% YoY<ref>{{cite web |url=https://www.staffingindustry.com/news/global-daily-news/indeed-and-glassdoor-revenue-declines-paid-job-ads-down-50 |title=Indeed & Glassdoor revenue declines, paid job ads down 50% |website=Staffing Industry |date=2024-08-13 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20250917095537/https://www.staffingindustry.com/news/global-daily-news/indeed-and-glassdoor-revenue-declines-paid-job-ads-down-50 |archive-date=17 Sep 2025}}</ref> | ||
Indeed eliminated free job postings for companies using automated posting systems in '''October 2024''', forcing employers into paid sponsorship models costing $300-1,000 per posting.<ref>{{cite web |url=https://support.augusta.care/hc/en-us/articles/29520796936205-Indeed-Upcoming-Changes-to-Job-Visibility-What-Employers-Need-to-Know | | Indeed eliminated free job postings for companies using automated posting systems in '''October 2024''', forcing employers into paid sponsorship models costing $300-1,000 per posting.<ref>{{cite web |date=2024-10-01 |title=Indeed - Upcoming Changes to Job Visibility: What Employers Need to Know |url=https://support.augusta.care/hc/en-us/articles/29520796936205-Indeed-Upcoming-Changes-to-Job-Visibility-What-Employers-Need-to-Know |url-status=live |archive-url=https://megalodon.jp/2026-0406-0056-05/https://support.augusta.care:443/hc/en-us/articles/29520796936205-Indeed-Understanding-the-Impact-of-October-2024-Changes-on-Your-Job-Posts |archive-date=5 Apr 2026 |access-date=2025-09-10 |website=Augusta}}</ref> | ||
==Consumer impact== | ==Consumer impact== | ||
===Platform exploitation by scammers=== | ===Platform exploitation by scammers=== | ||
The Federal Trade Commission reports task scams caused '''$220 million in losses''' in the first six months of 2024, representing nearly 40% of all job scam reports.<ref>{{cite web |url=https://www.ftc.gov/news-events/news/press-releases/2024/12/new-ftc-data-show-skyrocketing-consumer-reports-about-game-online-job-scams |title=New FTC Data Show Skyrocketing Consumer Reports About Game-Like Online Job Scams |website=Federal Trade Commission |date=2024-12-12 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20251215220017/https://www.ftc.gov/news-events/news/press-releases/2024/12/new-ftc-data-show-skyrocketing-consumer-reports-about-game-online-job-scams |archive-date=15 Dec 2025}}</ref> These scams increased from zero reports in 2020 to 5,000 in 2023, then quadrupled to approximately 20,000 in the first half of 2024.<ref>{{cite web |url=https://www.ftc.gov/news-events/data-visualizations/data-spotlight/2024/12/paying-get-paid-gamified-job-scams-drive-record-losses |title=Paying to get paid: gamified job scams drive record losses |website=Federal Trade Commission |date=2024-12-12 |access-date=2025-09-10}}</ref> | The Federal Trade Commission reports task scams caused '''$220 million in losses''' in the first six months of 2024, representing nearly 40% of all job scam reports.<ref>{{cite web |url=https://www.ftc.gov/news-events/news/press-releases/2024/12/new-ftc-data-show-skyrocketing-consumer-reports-about-game-online-job-scams |title=New FTC Data Show Skyrocketing Consumer Reports About Game-Like Online Job Scams |website=Federal Trade Commission |date=2024-12-12 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20251215220017/https://www.ftc.gov/news-events/news/press-releases/2024/12/new-ftc-data-show-skyrocketing-consumer-reports-about-game-online-job-scams |archive-date=15 Dec 2025}}</ref> These scams increased from zero reports in 2020 to 5,000 in 2023, then quadrupled to approximately 20,000 in the first half of 2024.<ref>{{cite web |url=https://www.ftc.gov/news-events/data-visualizations/data-spotlight/2024/12/paying-get-paid-gamified-job-scams-drive-record-losses |title=Paying to get paid: gamified job scams drive record losses |website=Federal Trade Commission |date=2024-12-12 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20260204133235/https://www.ftc.gov/news-events/data-visualizations/data-spotlight/2024/12/paying-get-paid-gamified-job-scams-drive-record-losses |archive-date=4 Feb 2026}}</ref> | ||
===Consumer complaints=== | ===Consumer complaints=== | ||
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===Privacy expert perspectives=== | ===Privacy expert perspectives=== | ||
The Electronic Frontier Foundation emphasizes that bundled consent represents a [[Dark pattern|''"dark pattern"'']] that subverts user autonomy.<ref>{{cite web |url=https://www.eff.org/deeplinks/2022/12/privacy-doesnt-stop-when-you-clock-2022-review |title=Privacy Shouldn't Clock Out When You Clock In: 2022 in Review |website=Electronic Frontier Foundation |date=2022-12-15 |access-date=2025-09-10}}</ref> The Federal Trade Commission's 2022 report "Bringing Dark Patterns to Light" specifically identified bundling as a problematic practice.<ref>{{cite web |url=https://www.ftc.gov/news-events/news/press-releases/2022/09/ftc-report-shows-rise-sophisticated-dark-patterns-designed-trick-trap-consumers |title=FTC Report Shows Rise in Sophisticated Dark Patterns Designed to Trick & Trap Consumers |website=Federal Trade Commission |date=2022-09-15 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20251209011840/https://www.ftc.gov/news-events/news/press-releases/2022/09/ftc-report-shows-rise-sophisticated-dark-patterns-designed-trick-trap-consumers |archive-date=9 Dec 2025}}</ref> | The Electronic Frontier Foundation emphasizes that bundled consent represents a [[Dark pattern|''"dark pattern"'']] that subverts user autonomy.<ref>{{cite web |url=https://www.eff.org/deeplinks/2022/12/privacy-doesnt-stop-when-you-clock-2022-review |title=Privacy Shouldn't Clock Out When You Clock In: 2022 in Review |website=Electronic Frontier Foundation |date=2022-12-15 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20251218202548/https://www.eff.org/deeplinks/2022/12/privacy-doesnt-stop-when-you-clock-2022-review |archive-date=18 Dec 2025}}</ref> The Federal Trade Commission's 2022 report "Bringing Dark Patterns to Light" specifically identified bundling as a problematic practice.<ref>{{cite web |url=https://www.ftc.gov/news-events/news/press-releases/2022/09/ftc-report-shows-rise-sophisticated-dark-patterns-designed-trick-trap-consumers |title=FTC Report Shows Rise in Sophisticated Dark Patterns Designed to Trick & Trap Consumers |website=Federal Trade Commission |date=2022-09-15 |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20251209011840/https://www.ftc.gov/news-events/news/press-releases/2022/09/ftc-report-shows-rise-sophisticated-dark-patterns-designed-trick-trap-consumers |archive-date=9 Dec 2025}}</ref> | ||
GDPR requirements explicitly mandate granular consent with separate checkboxes for distinct purposes.<ref>{{cite web |url=https://gdpr.eu/gdpr-consent-requirements/ |title=What are the GDPR consent requirements? |website=GDPR.eu |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20260206002142/https://gdpr.eu/gdpr-consent-requirements/ |archive-date=6 Feb 2026}}</ref> Privacy experts note that "consent must be freely given, specific, informed, & unambiguous" & cannot be bundled.<ref>{{cite web |url=https://transcend.io/blog/explicit-consent |title=A Guide to Collecting Explicit Consent Under GDPR |website=Transcend |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20260113070437/https://transcend.io/blog/explicit-consent |archive-date=13 Jan 2026}}</ref> | GDPR requirements explicitly mandate granular consent with separate checkboxes for distinct purposes.<ref>{{cite web |url=https://gdpr.eu/gdpr-consent-requirements/ |title=What are the GDPR consent requirements? |website=GDPR.eu |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20260206002142/https://gdpr.eu/gdpr-consent-requirements/ |archive-date=6 Feb 2026}}</ref> Privacy experts note that "consent must be freely given, specific, informed, & unambiguous" & cannot be bundled.<ref>{{cite web |url=https://transcend.io/blog/explicit-consent |title=A Guide to Collecting Explicit Consent Under GDPR |website=Transcend |access-date=2025-09-10 |archive-url=http://web.archive.org/web/20260113070437/https://transcend.io/blog/explicit-consent |archive-date=13 Jan 2026}}</ref> | ||