Merkury Innovations

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Merkury Innovations

Basic information
Founded	1 February 2003
Legal Structure	Private
Industry	Electronics, Home automation, Technology
Also known as
Official website	https://merkuryinnovations.com/

Merkury Innovations is an personal electronics and chemical import brand. It is the parent company for sub-brands: Geeni, West & Arrow, Suds.lab, and Merkury Smart.

Consumer impact summary

Overview of concerns that arise from the conduct towards users of the product (if applicable):

• User freedom
• User privacy
• Business model
• Market control

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Merkury Innovations imports personal electronics under various sub-brands. Devices are imported from manufactures in Hong Kong and China who specialize in the various product lines. Merkury Innovations and its sub-brands offer inexpensive devices with limited support with reports from users indicate the company is not responsive to communication when support is required.

The Merkury Innovations brands all utilize the same Refund and Return policy which includes

Incidents

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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the Merkury Innovations category.

Products

A seemingly comprehensive list of products for Merkury Innovations and its sub-brands can be found at https://device.report/merkury-innovations at time of page publication.

Product specialties by brand:

• Merkury Innovations: various home electronics, LED lighting, home decor items.
• Geeni: wireless IP security cameras, smart plugs, smart LED lighting, and smart pet feeders.
• West & Arrow: LED lighting, Neon lights, phone cases and chargers.
• Suds.lab: vehicle washing chemicals and associated gear.
• Merkury Smart: wired IP cameras, smart plugs, smart LED bulbs.

See also

• Geeni