Airtel Axis Credit Card devaluation: Difference between revisions
my bad, it's a single Incident |
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{{IncidentCargo | {{IncidentCargo | ||
|Company=Axis Bank | |Company=Axis Bank | ||
|StartDate=2026 | |StartDate=10 Mar 2026 | ||
|EndDate= | |||
|Status=Active | |Status=Active | ||
|ProductLine=Credit Card | |ProductLine=Credit Card | ||
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|Website=https://www.axis.bank.in/ | |Website=https://www.axis.bank.in/ | ||
}} | }} | ||
Airtel Axis Credit card has been | |||
'''Airtel Axis Credit''' card has been ''devalued effective 12 April 2026''. | |||
==Background== | ==Background== | ||
Axis Bank had launched this credit card with an annual fee of Rs. 500 + GST, specifically to benefit Airtel service users | Axis Bank had launched this credit card with an annual fee of Rs. 500 + GST, specifically to benefit Airtel service users<ref>{{Cite web |title=Airtel Axis Bank Credit Card |url=https://www.axis.bank.in/cards/credit-card/airtel-axis-bank-credit-card |url-status=live |archive-url=https://web.archive.org/web/20260409225524/https://www.axis.bank.in/cards/credit-card/airtel-axis-bank-credit-card |archive-date=2026-04-09 |website=[[Axis Bank]]}}</ref> | ||
*25% cashback on Airtel Mobile, Broadband, WiFi and DTH bill payments via Airtel Thanks app *capped at INR 250 per statement cycle | *25% cashback on Airtel Mobile, Broadband, WiFi and DTH bill payments via Airtel Thanks app *capped at INR 250 per statement cycle | ||
*10% cashback on utility bill payments such as gas, electricity, etc., via Airtel Thanks app *capped at INR 250 per statement cycle | *10% cashback on utility bill payments such as gas, electricity, etc., via Airtel Thanks app *capped at INR 250 per statement cycle | ||
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==Incident== | ==Incident== | ||
On | On 10 March 2026, the company has updated terms: [https://www.axis.bank.in/docs/default-source/default-document-library/terms-and-conditions-for-airtel-cbcc-cvp.pdf Revision of AIRTEL AXIS BANK CREDIT CARD Terms and Conditions]. Which totally voided the cards benefits. Though the website as of today 13-03-2026 still is marketing it on the basis of the old benefits. | ||
The company has a clever way of portraying that the changes are a kind of revaluation, and the customers will benefit more. Which is clearly not the case, as the benefits are "[[Pay-walling|paywalled]]" behind the 1% spends category. | The company has a clever way of portraying that the changes are a kind of revaluation, and the customers will benefit more. Which is clearly not the case, as the benefits are "[[Pay-walling|paywalled]]" behind the 1% spends category. | ||
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==Consumer response== | ==Consumer response== | ||
Customers are furious with the move and many have already started closing the card, as their renewal dates are due soon.<ref>{{Cite web |last=@Right_Outside266 |date=Mar 2026 |title=Airtel axis Devalued , now only 1% spend basis |url=https://old.reddit.com/r/CreditCardsIndia/comments/1rpplp7/airtel_axis_devalued_now_only_1_spend_basis/ |url-status=live |archive-url=https://web.archive.org/web/20260410185911/https://old.reddit.com/r/CreditCardsIndia/comments/1rpplp7/airtel_axis_devalued_now_only_1_spend_basis/ |archive-date=2026-04-10 |website=Old [[Reddit]]}}</ref> | |||
== See also == | ==See also== | ||
* [[False advertising]] | *[[False advertising]] | ||
* [[Post-purchase EULA modification]] | *[[Post-purchase EULA modification]] | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:Axis Bank]] | |||