Canva: Difference between revisions

Canva's privacy policy states that the service uses personal information collected by both Canva and 3rd-party sources in order to conduct artificial intelligence training and advertising.

File:Canva privacy policy AI training section.jpg|Canva's privacy policy about AI model training with user data.<ref name=":0">https://www.canva.com/policies/privacy-policy/ ([https://megalodon.jp/2026-0416-0411-55/https://www.canva.com:443/policies/privacy-policy/ Archived])</ref>

Canva is a freemium online graphic design suite that offers subscriptions for advanced features.<ref> https://www.canva.com/pricing/ ([https://megalodon.jp/2026-0416-0412-14/https://www.canva.com:443/en_gb/pricing/ Archived])</ref> Canva’s privacy policy admits to using user data for advertising and AI training purposes.<ref> https://www.canva.com/trust/privacy/ ([https://megalodon.jp/2026-0416-0412-19/https://www.canva.com:443/trust/privacy/ Archived])</ref><ref> https://privacy.commonsense.org/evaluation/Canva-Design-Photo--Video ([https://megalodon.jp/2026-0416-0412-52/https://privacy.commonsense.org:443/evaluation/Canva-Design-Photo--Video Archived])</ref>

Canva competes with the Adobe Creative Suite.<ref> https://www.verifiedmarketresearch.com/product/online-graphic-design-software-market/ ([https://megalodon.jp/2026-0416-0412-51/https://www.verifiedmarketresearch.com:443/product/online-graphic-design-software-market/ Archived])</ref> Canva is also popular due to its vast collection of accessible templates.<ref> https://10and5.com/the-canva-generation-is-template-culture-changing-design/ ([https://web.archive.org/web/20260415192224/https://10and5.com/the-canva-generation-is-template-culture-changing-design/ Archived])</ref>

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:Canva|Canva category]].

===Data breach (''May 24 2019'')===

''Main article: [[Canva 2019 Data Breach]]''

On May 24, 2019, Canva identified their systems were attacked and posted an announcement about the breach, urging users to change their passwords. <ref>{{Cite web |date=24 May 2019 |title=Canva Security Incident – May 24 FAQs |url=https://www.canva.com/help/incident-may24/ |url-status=live |archive-url=https://megalodon.jp/2026-0416-0413-17/https://www.canva.com:443/help/incident-may24/ |archive-date=15 Apr 2026 |access-date=5 Mar 2026 |publisher=Canva}}</ref> <!--Archived Canva help center site contains a cookies advice that cannot be removed and archived versions from Wayback Machine are inaccessible. If you can provide a better archived link replace the current archived link--><ref>{{Cite web |last=Security Magazine |date=30 May 2019 |title=Canva Urges Users to Change Passwords After Cybersecurity Breach |url=https://www.securitymagazine.com/articles/90296-canva-urges-users-to-change-passwords-after-cybersecurity-breach |url-status=live |archive-url=https://web.archive.org/web/20190822042859/https://www.securitymagazine.com:443/articles/90296-canva-urges-users-to-change-passwords-after-cybersecurity-breach |archive-date=2019-08-22 |access-date=5 Mar 2026 |website=Security Magazine |publisher=}}</ref> 139 million users were affected, and information taken includes usernames, real names, email addresses and location. 61 million users' data included password hashes, and for other users, Google tokens were taken. <ref>{{Cite web |last=Hashim |first=Abeerah |date=31 May 2019 |title=Graphic Design Service Canva Suffers Data Breach Affecting 139 Million Users |url=https://latesthackingnews.com/2019/05/31/graphic-design-service-canva-suffers-data-breach-affecting-139-million-users/ |url-status=live |archive-url=https://megalodon.jp/2026-0416-0413-42/https://latesthackingnews.com:443/2019/05/31/graphic-design-service-canva-suffers-data-breach-affecting-139-million-users/ |archive-date=15 Apr 2026 |access-date=5 Mar 2026 |website=Latest Hacking News}}</ref>. Seven months later, on the 11th of January 2020, Canva became aware of 4 million user passwords had been decrypted and shared online. Following the discovery, on the 12th of January Canva has forcefully reset the password of every user that had not changed it since the date of the incident.

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