Ryanair: Difference between revisions
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|Website=https://www.ryanair.com | |Website=https://www.ryanair.com | ||
|Description=Ryanair is an Irish ultra-low-cost airline. | |Description=Ryanair is an Irish ultra-low-cost airline. | ||
}}Ryanair is an Irish ultra-low-cost airline operating in over 40 countries. | }}[[wikipedia:Ryanair|Ryanair]] is an Irish ultra-low-cost airline operating in over 40 countries. | ||
==Consumer-impact summary== | ==Consumer-impact summary== | ||
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This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]]. | ||
===Forced App-Downloads (November ''2025'')=== | ===Forced App-Downloads (November ''2025'')=== | ||
Starting November 12th, 2025, Ryanair requires passengers to install their app on their | Starting November 12th, 2025, Ryanair requires passengers to install their app on their smart phones to use as a digital boarding pass. | ||
Alternative, less invasive and more privacy friendly workflows, such as PDF files or the usual passes for Apple and Google Wallet as well as the countless compatible open-source alternatives from the F-Droid store are not supported. | Alternative, less invasive and more privacy friendly workflows, such as PDF files or the usual passes for Apple and Google Wallet as well as the countless compatible open-source alternatives from the F-Droid store are not supported. | ||
Passengers have the option to manually request a currently free paper boarding pass at the airport after checking in online before. Simply printing their own or using a digital boarding pass without the Ryanair app is, however, not possible.<ref>{{Cite web |last=Harding |first=Scharon |date=2025-11-11 |title=Ryanair tries forcing app downloads by eliminating paper boarding passes |url=https://arstechnica.com/gadgets/2025/11/ryanair-tries-forcing-app-downloads-by-eliminating-paper-boarding-passes/?comments-page=1#comments |access-date=2025-11-14 |website=Ars Technica}}</ref> | Passengers have the option to manually request a currently free paper boarding pass at the airport after checking in online before. Simply printing their own or using a digital boarding pass without the Ryanair app is, however, not possible.<ref>{{Cite web |last=Harding |first=Scharon |date=2025-11-11 |title=Ryanair tries forcing app downloads by eliminating paper boarding passes |url=https://arstechnica.com/gadgets/2025/11/ryanair-tries-forcing-app-downloads-by-eliminating-paper-boarding-passes/?comments-page=1#comments |access-date=2025-11-14 |website=Ars Technica |archive-url=http://web.archive.org/web/20251111214001/https://arstechnica.com/gadgets/2025/11/ryanair-tries-forcing-app-downloads-by-eliminating-paper-boarding-passes/?comments-page=1 |archive-date=11 Nov 2025}}</ref> | ||
Having an app installed on users' phones gives the company free advertising every time they see the icon on their homescreen, allows it to harvest significantly more data and enables it to send users advertising in the form of notifications. | Having an app installed on users' phones gives the company free advertising every time they see the icon on their homescreen, allows it to harvest significantly more data and enables it to send users advertising in the form of notifications. | ||
At the time of writing, the iOS version of the app has a size of about 304 MB<ref>{{Cite web |date=2025-11-03 |title=Ryanair App – App Store |url=https://apps.apple.com/us/app/ryanair/id504270602 |access-date=2025-11-14 |website=Apple App Store}}</ref> and the Android version about '''TODO'''. | At the time of writing, the iOS version of the app has a size of about 304 MB<ref>{{Cite web |date=2025-11-03 |title=Ryanair App – App Store |url=https://apps.apple.com/us/app/ryanair/id504270602 |access-date=2025-11-14 |website=Apple App Store |archive-url=http://web.archive.org/web/20251116075340/https://apps.apple.com/us/app/ryanair/id504270602 |archive-date=16 Nov 2025}}</ref> and the Android version about '''TODO'''. | ||
According to the Exodus privacy project, the Android version of the app sends data to the following 9 tracking and advertising services and also requests access to the | According to the Exodus privacy project, the Android version of the app sends data to the following 9 tracking and advertising services and also requests access to the advertising ID of the device:<ref>{{Cite web |date=2025-11-09 |title=Report for com.ryanair.cheapflights 3.217.1 - εxodus |url=https://reports.exodus-privacy.eu.org/en/reports/com.ryanair.cheapflights/latest/ |access-date=2025-11-14 |website=Exodus Privacy Project |archive-url=http://web.archive.org/web/20260103092108/https://reports.exodus-privacy.eu.org/en/reports/com.ryanair.cheapflights/latest/ |archive-date=3 Jan 2026}}</ref> | ||
* Adobe Experience Cloud | *Adobe Experience Cloud | ||
* Facebook Analytics | *Facebook Analytics | ||
* Facebook Share | *Facebook Share | ||
* Google CrashLytics | *Google CrashLytics | ||
* Google Firebase Analytics | *Google Firebase Analytics | ||
* Google Tag Manager | *Google Tag Manager | ||
* Inmobi | *Inmobi | ||
* Swrve | *Swrve | ||
Users who use the app have to use something like the F-Droid version of [https://f-droid.org/packages/net.kollnig.missioncontrol.fdroid/ Tracker Control] if they wish to prevent the app from contacting and sending personal data to these companies. | Users who use the app have to use something like the F-Droid version of [https://f-droid.org/packages/net.kollnig.missioncontrol.fdroid/ Tracker Control] if they wish to prevent the app from contacting and sending personal data to these companies. | ||
==== Greenwashing ==== | ====Greenwashing==== | ||
The press release quotes the CEO that the measure would lead to "faster, smarter, and greener” travel. Saving resources in a mostly irrelevant area that barely | The press release quotes the CEO that the measure would lead to "faster, smarter, and greener” travel. Saving resources in a mostly irrelevant area that barely contributes to the environmental impact is a [[Greenwashing|common strategy]] used by companies with a high resource footprint (such as Apple moving to more environmentally friendly packaging while the main product is still a repair-unfriendly disposable electronic item made with rare earth minerals<!-- Not sure if referencing the Apple example makes sense here. Maybe we should have a dedicated page of common greenwashing techniques we can link to from individual incidents. -->). The vast majority of the emissions of an airline are generated by fuel combustion and energy consumption by the airports. | ||
=== Cheap prices with excessive surcharges === | ===Cheap prices with excessive surcharges=== | ||
TODO – see Wikipedia section on surcharges | TODO – see Wikipedia section on surcharges | ||
=== Misleading advertising regarding emissions === | ===Misleading advertising regarding emissions=== | ||
TODO – see this BBC article<ref>{{Cite web |last=Hotten |first=Russell |date=2020-02-05 |title=Ryanair rapped over low emissions claims |url=https://www.bbc.com/news/business-51372780 |access-date=2025-11-14 |website=BBC}}</ref> | TODO – see this BBC article<ref>{{Cite web |last=Hotten |first=Russell |date=2020-02-05 |title=Ryanair rapped over low emissions claims |url=https://www.bbc.com/news/business-51372780 |access-date=2025-11-14 |website=BBC |archive-url=http://web.archive.org/web/20250603032045/https://www.bbc.com/news/business-51372780 |archive-date=3 Jun 2025}}</ref> | ||
=== Safety concerns due to insufficiently fuelling of aircrafts === | ===Safety concerns due to insufficiently fuelling of aircrafts=== | ||
TODO – find some good and reputable sources | TODO – find some good and reputable sources | ||
==See also== | ==See also== | ||
==References== | ==References== | ||
{{reflist}} | {{reflist}} | ||
[[Category:{{PAGENAME}}]] | [[Category:{{PAGENAME}}]] | ||