Arby's: Difference between revisions

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|Type=Private

|Website=http://arbys.com/

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}}Founded in 1964 by Forest Raffel and Leroy Raffel (or known as the Raffel Brothers), [[wikipedia:Arby's#|Arby's IP Holder, LLC]] is a American fast food chain specializing in sandwiches and milkshakes. It is a subsidiary to [[Inspire Brands]], and is part of the National Restaurant Association.

~~{{Ph-C-Int}}~~

==Consumer-impact summary==

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==Incidents==

This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].

===2017 Data Breach===

Through a non-publicized report sent by PSCU to its bank members, it was discovered that between October 25, 2016 till January 19, an un-named restaurant retailer was involved in a data breach leaking 355,000 customers debit and credit card information.<ref>{{Cite web |last=Freedman |first=Linn |date=2 March 2017 |title=Arby’s Hit with Multiple Class Action Suits over Data Breach |url=https://www.dataprivacyandsecurityinsider.com/2017/03/arbys-hit-with-multiple-class-action-suits-over-data-breach/ |url-status=live |archive-url=https://web.archive.org/web/20251207131551/https://www.dataprivacyandsecurityinsider.com/2017/03/arbys-hit-with-multiple-class-action-suits-over-data-breach/ |archive-date=2025-12-07 |access-date=8 March 2026 |website=Robinson+Cole}}</ref> Arby’s became aware of the situation in January after being informed by industry partners and PSCU, resulting in an investigation with law enforcement and security experts that determined malware was used to target Arby’s point of sales systems during the attack.<ref>{{Cite web |last=Seals |first=Tara |date=10 Feb 2026 |title=Arby's Gets Roasted in Breach of 300K Payment Cards |url=https://www.infosecurity-magazine.com/news/arbys-gets-roasted-in-breach/ |url-status=live |archive-url=https://web.archive.org/web/20250822052101/https://www.infosecurity-magazine.com/news/arbys-gets-roasted-in-breach |archive-date=2025-08-22 |access-date=10 March 2026 |website=InfoSecurity Magazine}}</ref>

Arby’s didn’t immediately disclose the breach until February due to a request from the FBI, however in a public statement from a spokesman announced that the malware has been removed, and it’s collaborating with law enforcement, however the company refused to give explicit details on the exact date of the attack.<ref>{{Cite web |date=9 Feb 2017 |title=Fast Food Chain Arby’s Acknowledges Breach |url=https://krebsonsecurity.com/2017/02/fast-food-chain-arbys-acknowledges-breach/ |url-status=live |archive-url=https://web.archive.org/web/20251208230530/https://krebsonsecurity.com/2017/02/fast-food-chain-arbys-acknowledges-breach/ |archive-date=2025-12-08 |access-date=10 March 2026 |website=KrebsonSecurity}}</ref><ref>{{Cite web |date=9 Feb 2017 |title=Fast Food Chain Arby’s Acknowledges Breach |url=https://network-securitas.com/security-news/fast-food-chain-arbys-acknowledges-breach |url-status=live |archive-url=https://web.archive.org/web/20251006201839/https://network-securitas.com/security-news/fast-food-chain-arbys-acknowledges-breach |archive-date=2025-10-06 |access-date=8 March 2026 |website=Network Securitas}}</ref><blockquote>“Arby’s Restaurant Group, Inc. (ARG) was recently provided with information that prompted it to launch an investigation of its payment card systems. Upon learning of the incident, ARG immediately notified law enforcement and enlisted the expertise of leading security experts, including Mandiant. While the investigation is ongoing, ARG quickly took measures to contain this incident and eradicate the malware from systems at restaurants that were impacted.” <ref>{{Cite web |date=10 Feb 2017 |title=Arby's investigates credit card security breach at hundreds of restaurants |url=https://www.foxnews.com/food-drink/arbys-investigates-credit-card-security-breach-at-hundreds-of-restaurants |url-status=live |archive-url=https://web.archive.org/web/20251012215247/https://www.foxnews.com/food-drink/arbys-investigates-credit-card-security-breach-at-hundreds-of-restaurants |archive-date=2025-10-12 |access-date=10 March 2026 |website=Fox News |publisher=Fox News}}</ref><ref>{{Cite web |last=Paganini |first=Pierluigi |date=2017-02-10 |title=Arby’s Restaurant Group confirmed a massive card breach hit its stores |url=https://securityaffairs.com/56149/data-breach/arbys-restaurant-group-card-breach.html |url-status=live |archive-url=https://web.archive.org/web/20260122034125/https://securityaffairs.com/56149/data-breach/arbys-restaurant-group-card-breach.html |archive-date=2026-01-22 |access-date=10 March 2026 |website=SecurityAffairs}}</ref></blockquote>On March 2, 2017, a lawsuit was filed against Arby’s for failure to implement security practices, however the case reached a $2 million settlement on June 6, 2019.<ref>{{Cite web |date=2 March 2017 |title=IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION |url=https://www.classaction.org/media/mcclellan-v-arbys.pdf |url-status=live |archive-url=https://web.archive.org/web/20220909173605/https://www.classaction.org/media/mcclellan-v-arbys.pdf |archive-date=2022-09-09 |access-date=10 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |date=2019-01-21 |title=Arby’s Data Breach Class Action Settlement |url=https://topclassactions.com/lawsuit-settlements/closed-settlements/arbys-data-breach-class-action-settlement/ |url-status=live |archive-url=https://web.archive.org/web/20260311165257/https://topclassactions.com/lawsuit-settlements/closed-settlements/arbys-data-breach-class-action-settlement/ |archive-date=2026-03-11 |access-date=10 March 2026 |website=Top Class Actions}}</ref>

~~This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].~~

===Providing less meat than advertised===

===~~Example incident one (''date'')~~===

~~Short summary~~ of the ~~incident (could be the same~~ as ~~the summary preceding the article)~~.

Joseph Alongi filed a class action lawsuits against Arby's on September 5, 2023 over the company advertisement misrepresenting the amount of meat contents, usually resulting in getting half the meat as advertised. <ref>{{Cite web |last=Bucher |first=Anne |date=11 September 2023 |title=Arby’s class action alleges advertisements overstate amount of meat in sandwiches |url=https://topclassactions.com/lawsuit-settlements/consumer-products/food/arbys-class-action-alleges-advertisements-overstate-amount-of-meat-in-sandwiches/ |url-status=live |access-date=7 March 2026 |website=Top Class Actions}}</ref><ref>{{Cite web |date=5 September 2023 |title=IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF NEW YORK |url=https://www.classaction.org/media/alongis-v-arbys-restaurant-group-inc.pdf |url-status=live |archive-url=https://web.archive.org/web/20250420170937/https://www.classaction.org/media/alongis-v-arbys-restaurant-group-inc.pdf |archive-date=2025-04-20 |access-date=7 March 2026 |website=ClassAction}}</ref> In response, Arby's filed an motion to dismiss the case, claiming the photos provided "amounted to non-actionable puffery", however the dismissal was denied on September 29, 2025, stating it doesn't contain "subject statements of opinion"..<ref>{{Cite web |last=Italiano |first=Eric |date=14 October 2025 |title=Arby’s Losses Motion To Dismiss False Advertising Lawsuit Claiming They Misled Customers With Sandwich Size/Meat Quality |url=https://brobible.com/culture/article/arbys-false-advertising-lawsuit/ |url-status= |access-date=7 March 2026 |website=brobible}}</ref> The case is still evolving as of January 2026.<ref>{{Cite web |date=29 January 2026 |title=Arby’s Lawsuit Claim 2026. Deceptive Advertising Case Status, Eligibility, and Filing Updates |url=https://allaboutlawyer.com/arbys-lawsuit-claim-2026-deceptive-advertising-case-status-eligibility-and-filing-updates/#what-the-arbys-lawsuit-alleges-active-2026-status |url-status= |access-date=7 March 2026 |website=All About Lawyer}}</ref>

===~~Example incident two (~~''date~~'')~~===

...

==Products==

[https://assets.ctfassets.net/o19mhvm9a2cm/6CB6H0WpemQoxpD05es0lb/c6124058a65e68822e8f6e42caba2de1/Arbys_Menu_Items_and_Ingredients_SEPT_2025.pdf Arby's Menu Items and Ingredients SEPT 2025] ([https://web.archive.org/web/20251010062608/https://assets.ctfassets.net/o19mhvm9a2cm/6CB6H0WpemQoxpD05es0lb/c6124058a65e68822e8f6e42caba2de1/Arbys_Menu_Items_and_Ingredients_SEPT_2025.pdf Archived]){{Ph-C-P}}

==See also==

~~{{Ph-C-SA}}~~

*[[Subway]]

*[[Firehouse]]

*[[McDonald's]]

==References==

@@ Line 6: / Line 6: @@
 |Type=Private
 |Website=http://arbys.com/
-}}
+}}Founded in 1964 by Forest Raffel and Leroy Raffel (or known as the Raffel Brothers), [[wikipedia:Arby's#|Arby's IP Holder, LLC]] is a American fast food chain specializing in sandwiches and milkshakes. It is a subsidiary to [[Inspire Brands]], and is part of the National Restaurant Association.
-{{Ph-C-Int}}
 ==Consumer-impact summary==
@@ Line 13: / Line 12: @@
 ==Incidents==
-{{Ph-C-Inc}}
+This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===2017 Data Breach===
+Through a non-publicized report sent by PSCU to its bank members, it was discovered that between October 25, 2016 till January 19, an un-named restaurant retailer was involved in a data breach leaking 355,000 customers debit and credit card information.<ref>{{Cite web |last=Freedman |first=Linn |date=2 March 2017 |title=Arby’s Hit with Multiple Class Action Suits over Data Breach |url=https://www.dataprivacyandsecurityinsider.com/2017/03/arbys-hit-with-multiple-class-action-suits-over-data-breach/ |url-status=live |archive-url=https://web.archive.org/web/20251207131551/https://www.dataprivacyandsecurityinsider.com/2017/03/arbys-hit-with-multiple-class-action-suits-over-data-breach/ |archive-date=2025-12-07 |access-date=8 March 2026 |website=Robinson+Cole}}</ref> Arby’s became aware of the situation in January after being informed by industry partners and PSCU, resulting in an investigation with law enforcement and security experts that determined malware was used to target Arby’s point of sales systems during the attack.<ref>{{Cite web |last=Seals |first=Tara |date=10 Feb 2026 |title=Arby's Gets Roasted in Breach of 300K Payment Cards |url=https://www.infosecurity-magazine.com/news/arbys-gets-roasted-in-breach/ |url-status=live |archive-url=https://web.archive.org/web/20250822052101/https://www.infosecurity-magazine.com/news/arbys-gets-roasted-in-breach |archive-date=2025-08-22 |access-date=10 March 2026 |website=InfoSecurity Magazine}}</ref>
+Arby’s didn’t immediately disclose the breach until February due to a request from the FBI, however in a public statement from a spokesman announced that the malware has been removed, and it’s collaborating with law enforcement, however the company refused to give explicit details on the exact date of the attack.<ref>{{Cite web |date=9 Feb 2017 |title=Fast Food Chain Arby’s Acknowledges Breach |url=https://krebsonsecurity.com/2017/02/fast-food-chain-arbys-acknowledges-breach/ |url-status=live |archive-url=https://web.archive.org/web/20251208230530/https://krebsonsecurity.com/2017/02/fast-food-chain-arbys-acknowledges-breach/ |archive-date=2025-12-08 |access-date=10 March 2026 |website=KrebsonSecurity}}</ref><ref>{{Cite web |date=9 Feb 2017 |title=Fast Food Chain Arby’s Acknowledges Breach |url=https://network-securitas.com/security-news/fast-food-chain-arbys-acknowledges-breach |url-status=live |archive-url=https://web.archive.org/web/20251006201839/https://network-securitas.com/security-news/fast-food-chain-arbys-acknowledges-breach |archive-date=2025-10-06 |access-date=8 March 2026 |website=Network Securitas}}</ref><blockquote>“Arby’s Restaurant Group, Inc. (ARG) was recently provided with information that prompted it to launch an investigation of its payment card systems. Upon learning of the incident, ARG immediately notified law enforcement and enlisted the expertise of leading security experts, including Mandiant. While the investigation is ongoing, ARG quickly took measures to contain this incident and eradicate the malware from systems at restaurants that were impacted.” <ref>{{Cite web |date=10 Feb 2017 |title=Arby's investigates credit card security breach at hundreds of restaurants |url=https://www.foxnews.com/food-drink/arbys-investigates-credit-card-security-breach-at-hundreds-of-restaurants |url-status=live |archive-url=https://web.archive.org/web/20251012215247/https://www.foxnews.com/food-drink/arbys-investigates-credit-card-security-breach-at-hundreds-of-restaurants |archive-date=2025-10-12 |access-date=10 March 2026 |website=Fox News |publisher=Fox News}}</ref><ref>{{Cite web |last=Paganini |first=Pierluigi |date=2017-02-10 |title=Arby’s Restaurant Group confirmed a massive card breach hit its stores |url=https://securityaffairs.com/56149/data-breach/arbys-restaurant-group-card-breach.html |url-status=live |archive-url=https://web.archive.org/web/20260122034125/https://securityaffairs.com/56149/data-breach/arbys-restaurant-group-card-breach.html |archive-date=2026-01-22 |access-date=10 March 2026 |website=SecurityAffairs}}</ref></blockquote>On March 2, 2017, a lawsuit was filed against Arby’s for failure to implement security practices, however the case reached a $2 million settlement on June 6, 2019.<ref>{{Cite web |date=2 March 2017 |title=IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION |url=https://www.classaction.org/media/mcclellan-v-arbys.pdf |url-status=live |archive-url=https://web.archive.org/web/20220909173605/https://www.classaction.org/media/mcclellan-v-arbys.pdf |archive-date=2022-09-09 |access-date=10 March 2026 |website=ClassAction}}</ref><ref>{{Cite web |date=2019-01-21 |title=Arby’s Data Breach Class Action Settlement |url=https://topclassactions.com/lawsuit-settlements/closed-settlements/arbys-data-breach-class-action-settlement/ |url-status=live |archive-url=https://web.archive.org/web/20260311165257/https://topclassactions.com/lawsuit-settlements/closed-settlements/arbys-data-breach-class-action-settlement/ |archive-date=2026-03-11 |access-date=10 March 2026 |website=Top Class Actions}}</ref>
-This is a list of all consumer-protection incidents this company is involved in. Any incidents not mentioned here can be found in the [[:Category:{{FULLPAGENAME}}|{{PAGENAME}} category]].
+===Providing less meat than advertised===
-===Example incident one (''date'')===
 {{Main|link to the main CR Wiki article}}
-Short summary of the incident (could be the same as the summary preceding the article).
+Joseph Alongi filed a class  action lawsuits against Arby's on September 5, 2023 over the company advertisement misrepresenting the amount of meat contents, usually resulting in getting half the meat as advertised. <ref>{{Cite web |last=Bucher |first=Anne |date=11 September 2023 |title=Arby’s class action alleges advertisements overstate amount of meat in sandwiches |url=https://topclassactions.com/lawsuit-settlements/consumer-products/food/arbys-class-action-alleges-advertisements-overstate-amount-of-meat-in-sandwiches/ |url-status=live |access-date=7 March 2026 |website=Top Class Actions}}</ref><ref>{{Cite web |date=5 September 2023 |title=IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF NEW YORK |url=https://www.classaction.org/media/alongis-v-arbys-restaurant-group-inc.pdf |url-status=live |archive-url=https://web.archive.org/web/20250420170937/https://www.classaction.org/media/alongis-v-arbys-restaurant-group-inc.pdf |archive-date=2025-04-20 |access-date=7 March 2026 |website=ClassAction}}</ref> In response, Arby's filed an motion to dismiss the case, claiming the photos provided "amounted to non-actionable puffery", however the dismissal was denied on September 29, 2025, stating it doesn't contain "subject statements of opinion"..<ref>{{Cite web |last=Italiano |first=Eric |date=14 October 2025 |title=Arby’s Losses Motion To Dismiss False Advertising Lawsuit Claiming They Misled Customers With Sandwich Size/Meat Quality |url=https://brobible.com/culture/article/arbys-false-advertising-lawsuit/ |url-status= |access-date=7 March 2026 |website=brobible}}</ref> The case is still evolving as of January 2026.<ref>{{Cite web |date=29 January 2026 |title=Arby’s Lawsuit Claim 2026. Deceptive Advertising Case Status, Eligibility, and Filing Updates |url=https://allaboutlawyer.com/arbys-lawsuit-claim-2026-deceptive-advertising-case-status-eligibility-and-filing-updates/#what-the-arbys-lawsuit-alleges-active-2026-status |url-status= |access-date=7 March 2026 |website=All About Lawyer}}</ref>
-===Example incident two (''date'')===
-...
 ==Products==
-{{Ph-C-P}}
+[https://assets.ctfassets.net/o19mhvm9a2cm/6CB6H0WpemQoxpD05es0lb/c6124058a65e68822e8f6e42caba2de1/Arbys_Menu_Items_and_Ingredients_SEPT_2025.pdf Arby's Menu Items and Ingredients SEPT 2025] ([https://web.archive.org/web/20251010062608/https://assets.ctfassets.net/o19mhvm9a2cm/6CB6H0WpemQoxpD05es0lb/c6124058a65e68822e8f6e42caba2de1/Arbys_Menu_Items_and_Ingredients_SEPT_2025.pdf Archived]){{Ph-C-P}}
 ==See also==
-{{Ph-C-SA}}
+*[[Subway]]
+*[[Firehouse]]
+*[[McDonald's]]
 ==References==