Filmora lifetime licenses terminated: Difference between revisions

The company directly addressed the users of the lifetime license users, putting out a statement with a public apology for the caused confusion.<ref>{{Cite web |date=31 Dec 2022 |title=Wondershare FINALLY makes things right for their old lifetime license users!! |url=https://www.reddit.com/r/Filmora/comments/zzwczm/wondershare_finally_makes_things_right_for_their/ |archive-date= |access-date=1 Mar 2025 |via=Reddit |archive-url=http://web.archive.org/web/20230101000820/https://old.reddit.com/r/Filmora/comments/zzwczm/wondershare_finally_makes_things_right_for_their/ |archive-date=1 Jan 2023}}</ref> In that same statement, two compensation options are offered. Customers get a free upgrade to the latest version, but it does not state about future updates. By the specific language used, in this case "upgrade", the earlier lifetime updating does not seem applicable anymore after this. In the case that customers had already payed, they could get a full refund if they responded within a month, otherwise the company assumes they opt for getting additional software (priced at $99) as a way of compensation.

In February 2024, there was a related [[class action]] lawsuit filed, alleging that Wondershare lures consumers into automatically renewing subscriptions without making proper disclosures or obtaining customer consent.<ref>{{Cite web |last=McCroskey |first=Kelsey |date=26 February 2024 |title=Wondershare Hit with Lawsuit Over Alleged Subscription Auto-Renewal Practices |url=https://www.classaction.org/news/wondershare-hit-with-lawsuit-over-alleged-subscription-auto-renewal-practices |access-date=1 Mar 2025 |website=ClassAction.org |archive-url=http://web.archive.org/web/20250803120045/https://www.classaction.org/news/wondershare-hit-with-lawsuit-over-alleged-subscription-auto-renewal-practices |archive-date=3 Aug 2025}}</ref><ref>https://dockets.justia.com/docket/california/cacdce/2:2024cv01314/915366 ([http://web.archive.org/web/20250708172903/https://dockets.justia.com/docket/california/cacdce/2:2024cv01314/915366 Archived])</ref> The court order established a 90-day window for settlement negotiations, and the case was dismissed subject to settlement consummation.<ref>https://docs.justia.com/cases/federal/district-courts/california/cacdce/2:2024cv01314/915366/42 ([http://web.archive.org/web/20250708172901/https://docs.justia.com/cases/federal/district-courts/california/cacdce/2:2024cv01314/915366/42 Archived])</ref>