Crunchyroll: Difference between revisions

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==Incidents==

~~{{Ph-C-Inc}}~~

This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].

===Inclusion of forced arbitration in Terms of Service (''2025'')===

===Inclusion of forced arbitration in Terms of Service (2025)===

{{~~Main~~|Inclusion of forced arbitration in Crunchyroll January 2025 TOS update}}

{{Excerpt|Inclusion of forced arbitration in Crunchyroll January 2025 TOS update}}

On January 30, 2025, Crunchyroll modified its [[Terms of service]], announcing this via e-mail. The new terms include [[forced arbitration|forced arbitration]] but do not include any form to opt-out from this.

===Data breach (''2026'')===

===Data breach (2026)===

In March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards).

<ref>{{Cite web |last=Abrams |first=Lawrence |date=23 Mar 2026 |title=Crunchyroll probes breach after hacker claims to steal 6.8M users' data |url=https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |url-status=live |archive-url=https://web.archive.org/web/20260323195546/https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |archive-date=2026-03-23 |access-date=23 Mar 2026 |website=BleepingComputer}}</ref>

@@ Line 16: / Line 16: @@
 ==Incidents==
-{{Ph-C-Inc}}
 This is a list of all consumer-protection incidents related to this product. Any incidents not mentioned here can be found in the [[:Category:{{PAGENAME}}|{{PAGENAME}} category]].
-===Inclusion of forced arbitration in Terms of Service (''2025'')===
+===Inclusion of forced arbitration in Terms of Service (2025)===
-{{Main|Inclusion of forced arbitration in Crunchyroll January 2025 TOS update}}
+{{Excerpt|Inclusion of forced arbitration in Crunchyroll January 2025 TOS update}}
-On January 30, 2025, Crunchyroll modified its [[Terms of service]], announcing this via e-mail. The new terms include [[forced arbitration|forced arbitration]] but do not include any form to opt-out from this.
-===Data breach (''2026'')===
+===Data breach (2026)===
 In March 2026, the customer service platform was hacked and data from recent support tickets. The hacker claimed to take 8.8 million tickets and information from 6.8 million users. Data taken includes users' name, location, e-mail address, IP address, and credit card info (in some of the cases including the complete numbers of the cards).
 <ref>{{Cite web |last=Abrams |first=Lawrence |date=23 Mar 2026 |title=Crunchyroll probes breach after hacker claims to steal 6.8M users' data |url=https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |url-status=live |archive-url=https://web.archive.org/web/20260323195546/https://www.bleepingcomputer.com/news/security/crunchyroll-probes-breach-after-hacker-claims-to-steal-68m-users-data/ |archive-date=2026-03-23 |access-date=23 Mar 2026 |website=BleepingComputer}}</ref>