HealthEquity difficult login: Difference between revisions
NarrowIron (talk | contribs) Basic summary |
m not sure if the not working with various android models is on purpose though depending on the replies (most likely due to not supporting older versions of android like 10) |
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{{IncidentCargo | {{IncidentCargo | ||
|StartDate=2025 | |StartDate=2025 | ||
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|Type=Cloud Lockout | |Type=Cloud Lockout | ||
|Description=HealthEquity, a health savings management service prevents simple logins. Instead using device passkeys which fail and lockout users. | |Description=HealthEquity, a health savings management service prevents simple logins. Instead using device passkeys which fail and lockout users. | ||
}}HealthyEquity is a health savings management service, think HSA account from your employer. Logging into this service requires a per-device passkey and password or OAuth authentication is not permitted. These passkeys will not function on various Android models<ref>https://www.reddit.com/r/healthequity/comments/1oix5u8/cant_log_in_without_passkey_cant_create_passkey/</ref>{{Ph-I-Int}} | }}HealthyEquity is a health savings management service, think HSA account from your employer. Logging into this service requires a per-device passkey and password or OAuth authentication is not permitted. These passkeys will not function on various Android models<ref>{{Cite web |last=u/dotchianni |title=Can't log in without passkey. Can't create passkey. Can't get ahold of customer support. |url=https://www.reddit.com/r/healthequity/comments/1oix5u8/cant_log_in_without_passkey_cant_create_passkey/ |url-status=live |website=[[Reddit]]}}</ref>{{Ph-I-Int}} | ||
==Background== | ==Background== | ||
{{Ph-I-B}} | {{Ph-I-B}} | ||